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Fairfield Inn & Suites Memphis Southaven

171 reviews
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Traveller (26)
Room & Suite (31)
Dining (3)
Overview
  • Excellent40%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“waffles”(12 reviews)
“canadian bacon”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (171)Write a Review
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56
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12
8
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64
56
27
12
8
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All reviewsthe breakfast areawafflescanadian baconmemphis airportroom was cleanwould stay here againhotel is locatednew orleansdesk clerkan early flightsouthern hospitalityfree breakfaststayed here for two nightsnice hotelshuttle servicestaff was very friendlywonderful stay
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11 - 15 of 167 reviews
A TripAdvisor Member
Columbus, Georgia
424
Reviewed 9 August 2017 via mobile

I this Fairfield Inn and Suites because I wanted to stay outside of Memphis. It was clean and the beds or very very comfortable. The beds were important because I had driven several hours to get there and the room was perfect for resting and...More

Thank A TripAdvisor Member
Response from MichelleMemsh, General Manager at Fairfield Inn & Suites Memphis SouthavenResponded 11 August 2017

I really appreciate your taking the time to share your recent experience at our Fairfield Inn & Suites, Southaven property. Our number one concern is Guest Service and providing you with the best experience possible where everything exceeds your expectations. As a valued guest, your...More

Reviewed 22 July 2017 via mobile

This hotel would be perfectly adequate if it didn't stink. And I mean that literally. Contrary to many of the reviewers- I think the breakfast is perfectly fine for a complimentary option and the breakfast personnel are kind and efficient. The entire hotel staff is...More

Thank TN20something
Response from MichelleMemsh, General Manager at Fairfield Inn & Suites Memphis SouthavenResponded 24 July 2017

Thank you for taking the time to fill out this survey. I will definitely look into this immediately. If you would like to discuss this with me further, please feel free to call the hotel.

Reviewed 10 July 2017 via mobile

Location is good. The second I walked in I noticed a smell and it stayed with me the entire stay. Overall the room was clean with new carpet and fresh paint. However, the air conditioner was loud and had rust and well worn out. The...More

Thank Xing30West
Response from MichelleMemsh, General Manager at Fairfield Inn & Suites Memphis SouthavenResponded 11 July 2017

I do appreciate your thoughts on our property. I'm so sorry you didn't enjoy your stay. I'd really like to talk to you about it. If you would, please give me a call. My name is Michelle and I'm the General Manager. Thank you.

Reviewed 3 July 2017

The check in was smooth and that was a plus. Their was three in my family and I had requested the room with the 1/2 divided wall. So I got what I requested but after getting in the room and settled I realized it was...More

Thank Teresa G
Response from MichelleMemsh, General Manager at Fairfield Inn & Suites Memphis SouthavenResponded 4 July 2017

Thank you for taking the time to fill out a Trip Advisor survey for our property. I'd really like to talk to you about your experience here. If you would, please give me a call. I look forward to talking to you.

Reviewed 8 June 2017 via mobile

We have stayed here many times over the past 8 years. It is convenient to restaurants, easy in and out. Rooms are clean, beds comfortable. Only problem I have is the breakfast food. It hasn't changed in 8 years. The sausage is steamed and the...More

Thank Jerry F
Management response:Responded 9 June 2017

I'm sorry that you don't enjoy our breakfast. We have just recently changed our breakfast offerings back in December. We've added some new items, and removed some of the older offerings. I'm truly sorry that our offerings weren't to your liking. I'm glad to know...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$97 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Southaven
#5 Business Hotel in Southaven
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$97 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Southaven
#5 Business Hotel in Southaven
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (26)
Room & Suite (31)
Dining (3)
Questions & Answers
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Room Tips
"Stay away from the rooms above the hotel laundry!"
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"Good place with good value"
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"Very soft mattress on the king size bed"
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"Choose room on the east side for less noise."
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