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Hilton St. Louis Airport

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Hilton St. Louis Airport
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1,226 Reviews from our TripAdvisor Community

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Showing 1,208: English reviews
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Crosby
Reviewed 4 days ago NEW

A/C didn't work not to mention sounded like a clanging spoon in a garbage disposal and moved to secondary room which was a difficult process yet the hotel wasn't overbooked. Second room A/C didn't work either. Forgot to remove tax exempt status upon checkout and once again a tedious process as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank corys708
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear corys708, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank you again for your honest feedback....

Sandoval, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 26 October 2016 via mobile

Hotel was very easy to get into and efficient getting checked in. Parked my car in a long term parking area which is gated and more secure. Very busy hotel but felt very comfortable even being a single female alone. Ate in dining area the first night and food was very good, though not a large selection. Took shuttle to...

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1Thank DebSandoval_IL
About Hotel's Favourite Review
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear DebSandoval_IL, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our comfortable accommodations and shuttle service. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there...

Scandia, Minnesota
Reviewed 5 days ago NEW

You will somtimes run into these properties where literally every employee is exemplary. This would be one of those places. Oscar in the shuttle. Ronnie at the front desk. Chris in the restaurant. All her happy and helpful. Come for the sleep, stay for the staff.

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Helpful?
Thank Layover
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Layover, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our staff. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of...

Saint Louis, Missouri
Reviewed 5 days ago NEW

Our stay was much needed as we celebrated our 30th wedding anniversary and the relaxation in your grand hotel did not disappoint. While we did experience a few mishaps, the staff was quick to rectify and make everything enjoyable. I could not have been more impressed with the hotel staff as well as the dining staff as our meals were...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mrskhodak
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear mrskhodak, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Reviewed 6 days ago NEW

Excellent stay in every respect, from facilities, staff, food and drink. Won't hesitate to return. Left some personal items behind, and staff was great about advising me that they were found, and made arrangements to return. Food is outstanding. Not the average fare found in many hotels.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Larry H
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Larry H, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you...

Santa Rosa Beach, United States
Reviewed 1 week ago

I found this hotel from the lobby , restaurant/bar very clean and impressive decor; as well as the room. The room was very clean, comfortable bed. Toiletries were available. I was able to connect to the internet without difficulty. The chef prepared a delicious salmon dish. Everyone was very welcoming. Look forward to my next stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gk643
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear gk643, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Petersburg, IL, United States
Reviewed 1 week ago

Had to fly out of Lambert Field at 6:05AM the following morning. Excellent place to stay with prompt shuttle service to and from the airport. This hotel staff made a lifetime diamond member feel special. Very impressed with the staff and cleanliness.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T2545ZHgaryw
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear T2545ZHgaryw, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our staff and cleanliness. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a...

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

Was flown in for an overnight business meeting, and was impressed by the comfort of the rooms, the quality of the restaurant, and the friendliness of the staff. The information said it was pet friendly, but I did not have dogs with me on this trip, I would consider it as an option for a trip where I had dogs...

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Helpful?
Thank RileyRants
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear RileyRants, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our comfortable rooms. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot...

Myrtle Beach, South Carolina
Reviewed 1 week ago

Over all, great place. 2 nitpick things. Internet was slow and the shower ceiling was peeling. Other than that, my stay could not have been better. Even the banquet meals were good. Keep up the good work.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DJM1955
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear DJM1955, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Reviewed 1 week ago

I spent the night at this property after a long week on the road, prior to flying back to Cincinnati. The hotels proximity to the airport in St. Louis is tremendous. Quick shuttle ride and your at the airport. I did have an okay meal at the airport, but just okay for the cost of the meal. As for the...

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Helpful?
Thank William S
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear William S, Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for the check in experience. I will follow up with my team immediately to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton St. Louis Airport hotel is located next to Lambert International Airport and popular area corporations. The hotel provides a 24-hour shuttle service to the airport and local businesses at no charge. Plan your next event or meeting and utilize the expansive and versatile meeting space. World's Away restaurant offers casual American fare, and Constellations Bar is a great place to grab a drink after a long day of travel or work. ... more   less 

Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $136 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Orbitz and Priceline so you can book your Hilton St. Louis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hotel Style:
#1 Green Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#3 Business Hotel in Berkeley
#4 Family Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large selection of rooms. Mine had a king bed and sofa, plus nice bathroom.”
 of 5 bubbles merrickwells2, 6 Jan 2017 | Read review
“Just let the staff know what you need and they will do their best to accommodate you.”
 of 5 bubbles kisac, 4 Jan 2017 | Read review
“Rooms on the opposite side from the airport are probably quieter.”
 of 5 bubbles motxwoman, 30 Nov 2016 | Read review
“Given the excellent soundproofing, room location does not matter much.”
 of 5 bubbles JonathanS496, 26 Nov 2016 | Read review
“Courtyard facing room - try not to have something on the ground floor”
 of 5 bubbles 715KarenR, 20 Oct 2016 | Read review
5 of 5