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Hilton St. Louis Airport

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Hilton St. Louis Airport
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1,237 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
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Chicago, United States
Reviewed yesterday NEW

Overall,this was one of our better experiences with a hotel (the other was with Hampton Inn, a Hilton property). We saw a deal on this hotel on the Apple Vacations website as we were preparing for our Playa del Carment trip. My initial attempt to make a reservation was a horrible experience as the agent knew nothing of the special...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert R
Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Stayed at the Hilton St. Louis Airport for a Park and Fly package. Did not spend many hours there due to a 6 AM flight to Cancun, Mexico. Parking was convenient, front desk staff was very friendly, shuttle drivers did their thing just fine, and the bartender served a mighty fine Miller Lite bottle (or two???). Room was comfortable and...

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Helpful?
Thank JimInIllinois
About Hotel's Favourite Review
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear JimInIllinois, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Commerce City, Colorado
Reviewed 3 days ago NEWvia mobile

Hilton has a good reputation. This is the exception. No fridge nor microwave in room (though a fridge can be carted up if available, but pilots had all). Instead of the usual breakfast/ lunch included, we were given coupons for $9 breakfast buffet and $17 lunch. That is a bit less than half the usual price. Halls are loud and...

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Helpful?
Thank Susan P
Management response:

Dear Susan P., First of all, thank you for taking the time to leave a review of your recent experience with us. I'm sorry to see that you were disappointed with your stay. We always try to give our guests increased in room and property wide amenities and services that will enhance the quality of their stay. I will review...

Nixa, Missouri
Reviewed 5 days ago NEW

Two couples, separate floor assignments. Would have been nice to be on the same floor. (Reservation was made a month in advance) paid parking & breakfast restaurant available. VERY comfortable bed!! Would prefer no parking fee if only staying overnight, but can certainly understand why the hotel would not want anyone to use the parking facility for long term. (We...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Vicki A
Management response:

Dear Vicki A, Thanks again for staying with us and for taking the time to provide feedback on your experience. I'm happy to see that you thoroughly enjoyed many aspects of your visit. I do apologize that we were unable to get your two rooms together. It is our goal to honor every request. I will forward your feedback to...

Whitmore Lake, MI, United States
Reviewed 5 days ago NEW

I stayed at this property for a business training meeting and this property had every amenity that a traveler would want while on a trip for a week away from home. St. Louis Hilton Airport Inn's shuttle service from/to airport and hotel are fast and efficient.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 12edwardy
Management response:

Dear 12edwardy, Thanks so much for staying with us and for taking the time to provide such great feedback. I am so proud of the team that we have and their dedication to being hospitality. Whether you chose our hotel or your company did we are glad you enjoyed your stay and will make the choice to return. We hope...

Florida
Reviewed 6 days ago NEW

Fantastic hotel located close to STL airport. Shuttle service is great, breakfast buffet delicious, very nice fitness center. The rooms are spacious and well equipped with really comfortable beds. Lastly, the staff is extremely nice and very welcoming.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank missque1
Management response:

Dear Missque1, Thanks again for staying with us. We are so happy that you enjoyed your stay with us. The fact that you took the time to tell us means so much, and I can't wait to share your feedback with the rest of the team. They work so hard every day for results just like this. We hope to...

Long Valley, New Jersey
Reviewed 1 week ago

Hotel is situated close to the airport and provides shuttles on a very frequent basis. Parking is available, for a fee. Check-in was a pleasant experience, and the guy at the front desk made me feel welcome. He was top class on customer service. The Executive longe was not serving, as I arrived on a Friday night, but it was...

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Helpful?
Thank OziDiver
Management response:

Dear OziDiver, Thanks again for staying with us and for taking the time to provide feedback on your experience. I'm happy to see that you enjoyed your stay especially the check-in process and Front Desk Agent. As for the service in the restaurant, this is not indicative of the service we typically provide, and yes we do have to and...

Orlando, Florida
Reviewed 2 weeks ago

Awesome people who really care about their guests. I visit this property very often for business and always me and my coworkers have great reviews not only from this property but from their most valuable asset.....Their awesome associates

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Eric R
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Eric R, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you...

Chester,IL
Reviewed 2 weeks ago

We always stay here when flying out of town. Staff is friendly and very helpful. Hotel is clean and parking is secure. Some other airport hotels are not very secure.Another note, if you join the hilton honors program you get free wifi. Hotel has a restaurant which is nice and food is good.

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Helpful?
Thank platinumF150
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear platinumF150, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Reviewed 2 weeks ago via mobile

Hotel is old an run down. The staff at the front desk is rude and not helpful. No one cleaned my room all weekend. I called to get towels and the phone rang and rang and no one answered. The hot water would not work in my sink. When I checked out I was offered a breakfast voucher for my...

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Helpful?
1Thank Christy S
rkonz, General Manager at Hilton St. Louis Airport, responded to this review

Dear Christy S, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. We are disappointed to hear of your experience at our hotel. The problems you mentioned were brought to the attention of our executive team and will be addressed. We are sorry for the inconvenience and annoyance this incident caused. Best regards,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton St. Louis Airport hotel is located next to Lambert International Airport and popular area corporations. The hotel provides a 24-hour shuttle service to the airport and local businesses at no charge. Plan your next event or meeting and utilize the expansive and versatile meeting space. World's Away restaurant offers casual American fare, and Constellations Bar is a great place to grab a drink after a long day of travel or work. ... more   less 

Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $133 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Hilton Hotels Direct and Priceline so you can book your Hilton St. Louis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hotel Style:
#1 Green Hotel in Berkeley
#3 Business Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#4 Family Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large selection of rooms. Mine had a king bed and sofa, plus nice bathroom.”
 of 5 bubbles merrickwells2, 6 Jan 2017 | Read review
“Just let the staff know what you need and they will do their best to accommodate you.”
 of 5 bubbles kisac, 4 Jan 2017 | Read review
“Rooms on the opposite side from the airport are probably quieter.”
 of 5 bubbles motxwoman, 30 Nov 2016 | Read review
“Given the excellent soundproofing, room location does not matter much.”
 of 5 bubbles JonathanS496, 26 Nov 2016 | Read review
“Courtyard facing room - try not to have something on the ground floor”
 of 5 bubbles 715KarenR, 20 Oct 2016 | Read review
5 of 5