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Marriott St. Louis Airport

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Traveller (209)
Room & Suite (135)
Dining (25)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“louis airport”(92 reviews)
“st louis”(72 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Marriott St. Louis Airport
Special Offer: Member Rates
Hotel packages
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Offers from Marriott St. Louis Airport
Special Offer: Member Rates
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Reviews (1,438)
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Traveller rating
737
419
147
68
56
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LanguageEnglish
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737
419
147
68
56
Show reviews that mention
All reviewsthe concierge loungelouis airportst louisoutdoor poollobby barbusiness travelthe shuttle driveran early morning flightpark and flyjoannepagetowerbellmanconventionserverrenovationappetizers
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11 - 15 of 1,427 reviews
Reviewed 17 May 2018 via mobile

Great welcome and great service by Joanne at the lounge. The rooms are not well clean and a/c do not work well. Beside early check in and late check out, no bennefits ever for been a platinum member at this hotelMore

Thank JCTorresan
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 19 May 2018

Dear JCTorresan, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business...More

Reviewed 17 May 2018

This hotel is older and shows it in some areas. Service was fine and the room was ok. Parking is set up kinda weird. it is close to the airport with 24 hour shuttle service. The bar food was just so soMore

Thank Darel M
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 19 May 2018

Dear Average, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback...More

Reviewed 15 May 2018

Marriott at St Louis Airport is always my option while in the town. It has great service and friendly people. Joanne in the Concierge Lounge works hard every morning to deliver outstanding service to her guests. Thank you!More

Thank FabianoCy
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 16 May 2018

Dear FabianoCy, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences especially regarding our staff. We will use your feedback to better our services and accommodations to our guests. I want to thank...More

Reviewed 10 May 2018 via mobile

Joanne in the Concierge lounge is fantastic! She is always so friendly, helpful, and a burst of sunshine when you walk through the doors. She epitomizes the true definition of customer service. I look forward to seeing her on my next visit. Thanks Joanne!!!More

Thank Shawn B
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 12 May 2018

Dear Shawn B, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as...More

Reviewed 10 May 2018 via mobile

This place is so gross. I’m in my room right now which is my second room tonight because th first stunk so bad. My new roomer was said to be “nicer” but it has hair all over the floor and desk chair and the floor...More

Thank Jretn
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 12 May 2018

Dear Jretn, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$108 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Berkeley
#1 Family Hotel in Berkeley
#2 Romantic Hotel in Berkeley
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$108 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Berkeley
#1 Family Hotel in Berkeley
#2 Romantic Hotel in Berkeley
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (209)
Room & Suite (135)
Dining (25)
Pool & Beach (9)
Business Centre & Event Rooms (9)
Questions & Answers
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havenscollins
1 May 2018|
Answer
Response from Karmyn J | Reviewed this property |
When booking rooms to accommodate my family, I generally chose an Embassy Suites 🏩 Hotel. Most of their standard rooms have 1 Bedroom with 2 Queens in the Bedroom and a Sofa 🛋 Sleeper in the living room. Unfortunately... More
0
Votes
DocRickB
3 February 2018|
AnswerShow all 4 answers
Response from jd3sai | Reviewed this property |
No, but they do have a 2 floor suite which has a pullout sofa bed. Or other suites where the bedroom door closes off from the living area which has a sofa bed. I believe they have a suite where there are 2 rooms connecting... More
0
Votes
Sherri T
29 August 2017|
AnswerShow all 6 answers
Response from Bryant W | Reviewed this property |
They have a shuttle it has room but I can't say they do you will have to call them...
1
Vote
Room Tips
"This hotel is big so unless you on the first floor in the main hall you will have a bit of a walk."
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"Rooms in the West Tower are more recently renovated"
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"Stay at another hotel"
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"Request room closer to West elevator"
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