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Marriott St. Louis Airport

1,399 reviews
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Traveller (193)
Room & Suite (98)
Dining (23)
Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“mary jane”(68 reviews)
“front desk”(179 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Rooms
12 Mar13 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,399)Write a Review
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All reviewsthe concierge loungemary janefront deskgreat conciergelouis airportst louisoutdoor poollobby barshuttle driveran early morning flightfitness centerpark and flypaigemagpagetowerbellman
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181 - 185 of 1,389 reviews
Reviewed 20 March 2017 via mobile

Lack of signage informing the location of the rooms, took 15 minutes to find it, rubbish in the corridors like glasses,dishes and forques , TV that does not work, poor service in the restaurant because after some problems during dinner they brought the bill without...More

Thank Antonio D
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 21 March 2017

Dear Antonio D, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards especially our cleanliness and accommodations. We are continuing to work on...More

Reviewed 20 March 2017 via mobile

This hotel has been recently renovated with a modern look. Nicely done. Our beds were that comfortable, but the pillows were great! The bathroom was one of the tiniest bathrooms I've been in for a Marriott. If you try the restaurant downstairs, get the apple...More

Thank charfromthesouth
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 21 March 2017

Dear charfromthesouth, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business...More

Reviewed 19 March 2017

I booked this hotel through a travel agency. I happened to call the hotel the day of my reservation, and they informed me my reservation had been changed to a night before I was even traveling. The travel agency had to resolve, as the hotel...More

Thank Tracey B
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 21 March 2017

Dear Tracy B, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experiences and I apologize. Please note we have taken your experiences very seriously since your experiences are unacceptable. Not only will my...More

Reviewed 18 March 2017

The hotel has been completely remodeled and refurbished, and the morning concierge lounge staff of Joanne and Page continue to provide their usual excellent service as they have done over the years. The adage of "The more things change the more they remain the same"...More

Thank jac869
Response from rkonz, General Manager at Marriott St. Louis AirportResponded 19 March 2017

Dear jac869, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding to Joanne and Page. We will use your feedback to better our services and accommodations to our guests....More

Reviewed 16 March 2017 via mobile

This hotel has had a lot of renovations. It is close to the airport and car rentals. I stayed here a number of times and what makes this hotel great is the staff. They are the hardest working people I have ever seen. They are...More

Thank heavytraveler2017
Response from Bob L, General Manager at Marriott St. Louis AirportResponded 16 March 2017

Thank you for awesome review! We are delighted to know you approve of our renovation and have taken the opportunity to engage with our special group of associates. Respectfully, Bob Lambert General Manager 314-253-5155 Direct Line

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$111 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Berkeley
#1 Business Hotel in Berkeley
#2 Romantic Hotel in Berkeley
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$111 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Berkeley
#1 Business Hotel in Berkeley
#2 Romantic Hotel in Berkeley
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (193)
Room & Suite (98)
Dining (23)
Pool & Beach (9)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
DocRickB
3 February 2018|
AnswerShow all 4 answers
Response from jd3sai | Reviewed this property |
No, but they do have a 2 floor suite which has a pullout sofa bed. Or other suites where the bedroom door closes off from the living area which has a sofa bed. I believe they have a suite where there are 2 rooms connecting... More
0
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Sherri T
29 August 2017|
AnswerShow all 6 answers
Response from Bryant W | Reviewed this property |
They have a shuttle it has room but I can't say they do you will have to call them...
1
Vote
Tara G
12 May 2017|
AnswerShow all 5 answers
Response from Cheryl P | Property representative |
We do not shuttle to downtown however we provide a complimentary shuttle to the airport and from the airport you can ride the Metro to downtown.
1
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12345611
Room Tips
"Request room closer to West elevator"
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"I enjoyed our room on the second floor on the back side"
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"Try to stay on the west side of the hotel to preclude the possibility of getting a room over the outdoor..."
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"room 4000, and 4001 had a private hallway where you could keep hall door shut and room doors open, great for..."
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