Best Western Plus Bolivar Hotel & Suites
777 E San Martin St, Bolivar, MO 65613
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Avg. S$188 /night, 10/11 - 10/12
S$235
per night
S$185
per night
S$135
per night
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#1 of 3 hotels in BolivarLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Wine / champagne
Vending machine
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Location
777 E San Martin St, Bolivar, MO 65613
Getting there
Springfield-Branson Regional Airport
39.4 km•
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16 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
195Reviews0Q+A14Room tips
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Detailed Reviews
Hotel's Favourite
My last trip to a Best Western was not exactly spectacular, and quite frankly I wasn't really looking forward to having to stay at one for work this time. However, I was pleasantly surprised with the facility and the staff at the Best Western in Bolivar.
To start with, those working at the facility were absolutely lovely. They were helpful, cheerful, and willing to go above and beyond. I forgot to pack a shower cap, I typically forget to pack one, and the lady working the evening of May 24th was more than willing to search for them, even when I let her know it was fine and if they weren't readily available to not worry about it. It wasn't an, "oh, I don't know that we have them," and done, instead she was truly willing to search for them, and did in fact search for them and found one for me. The breakfast staff was just as pleasant. Very quick to let me know if there was anything that was running low or out that I wanted to just let them know. They were quick about making sure things were full, the food was hot, and it was just over all pleasant.
The room was clean and comfortable. It has the same problem every room does, too many lights that you can't turn out to truly make it dark (red light on tv, green light on smoke detector) and the curtains don't quite overlap enough to keep all outside ambient light at bay, but otherwise it was comfortable and quiet. It is perhaps the most comfortable hotel bed I've slept in in the past twelve or so hotel stays, which is nice because I very seldom get enough rest while on a business trip.
I honestly have no complaints about this hotel and it is one that I would put on my list to stay at again if I found myself in the area, even if I were just traveling on my own and not on business. I am truly appreciative of this facility and its staff for my stay.
To start with, those working at the facility were absolutely lovely. They were helpful, cheerful, and willing to go above and beyond. I forgot to pack a shower cap, I typically forget to pack one, and the lady working the evening of May 24th was more than willing to search for them, even when I let her know it was fine and if they weren't readily available to not worry about it. It wasn't an, "oh, I don't know that we have them," and done, instead she was truly willing to search for them, and did in fact search for them and found one for me. The breakfast staff was just as pleasant. Very quick to let me know if there was anything that was running low or out that I wanted to just let them know. They were quick about making sure things were full, the food was hot, and it was just over all pleasant.
The room was clean and comfortable. It has the same problem every room does, too many lights that you can't turn out to truly make it dark (red light on tv, green light on smoke detector) and the curtains don't quite overlap enough to keep all outside ambient light at bay, but otherwise it was comfortable and quiet. It is perhaps the most comfortable hotel bed I've slept in in the past twelve or so hotel stays, which is nice because I very seldom get enough rest while on a business trip.
I honestly have no complaints about this hotel and it is one that I would put on my list to stay at again if I found myself in the area, even if I were just traveling on my own and not on business. I am truly appreciative of this facility and its staff for my stay.
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Date of stay: May 2023Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Jackson, Owner at Best Western Plus Bolivar Hotel & Suites
Responded 1 Jun 2023
Thank you so much for the detailed and awesome review. We appreciate when our guest take the time to review and rate our hotel. Our purpose is to provide exceptional service to all of our guests. Hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel and staff. I was nervous about the room being clean and so came with disinfecting supplies. To my pleasant surprise the white disinfectant cloth came up white, even on bathroom floor & john
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Review collected in partnership with Best Western
Date of stay: May 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita J, General Manager at Best Western Plus Bolivar Hotel & Suites
Responded 13 Jun 2020
Valued Guest, Wow! what a great review. The housekeeping staff would be very proud to hear this. Cleanliness in number 1 at our hotel. We appreciate your business and hope to see you again. Stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was so new, clean, and fresh! The bed was super comfortable. Our breakfast choices were varied and delicious. The lady who prepared the breakfast was so friendly and she continued worked making sure everything was tidy and ready for guests! Our stay was above expectations! We will pursue other Best Western Plus hotels in the future.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita J, General Manager at Best Western Plus Bolivar Hotel & Suites
Responded 31 Jan 2020
Valued Guest, Wow, thank you for the awesome review and rating. We appreciate you noticing the varieties that we have for breakfast. We take great pride in making sure our guests are able to have a great breakfast in the morning. We appreciate your business and come see us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed at this hotel several times since it first opened and have always been very pleased, until our most recent visit for 3 nights. The AC in our first room was extremely loud and failed during the second night. The noise from the AC was extremely obvious and the room should not have been issued in the 1st place. I notified the front desk and we were relocated to a new room around noon on the 3rd day. All was great until another guest was issued a key to our room and tried to enter our room around 1AM, only stopped because we had engaged the metal security latch on the door prior to going to bed. A hotel staff member then tried to access the room twice around 1:15AM, again prevented by the secondary security latch on the door. When I challenged them, they asked who I was and said the room was supposed to be empty. This failure to maintain their records resulted in a very unsafe situation, disruption of our sleep in the middle of the night and a restless sleep afterward. I mentioned the issue when checking out and how upset my wife and I were about the situation. There was an acknowledgement that it should not have happened, but no apology. No one (staff or manager) reached out to me prior to this discussion to acknowledge the issue, to explain what happened, or to apologize in any manner.
Due to COVID, the hotel has "grab and go" packaged breakfasts on weekdays that must be reserved the previous day. Per instructions on their web site, I entered separate orders for me and my wife, but only received confirmation for one of them. I asked the receptionist at 9PM if she could confirm the second order and she said she would check and call me back. I received no call by ~10:30PM, so I went back to the lobby to check. The receptionist was outside sitting in a car and chatting with another employee. When she saw me, she quickly informed me that she had confirmed that the second order was received. I didn't ask why she did not contact me as promised.
The hotel is also beginning to show its age even though it is relatively new. Besides the noisy and failing AC unit mentioned above, numerous ceiling tiles were missing or water stained in the hallway area in front of the elevators near the lobby.
The condition of this hotel, attention to detail and customer service appear to have deteriorated since my last visit. Hopefully management will pay attention and take corrective actions to prevent these types of issues in the future.
Due to COVID, the hotel has "grab and go" packaged breakfasts on weekdays that must be reserved the previous day. Per instructions on their web site, I entered separate orders for me and my wife, but only received confirmation for one of them. I asked the receptionist at 9PM if she could confirm the second order and she said she would check and call me back. I received no call by ~10:30PM, so I went back to the lobby to check. The receptionist was outside sitting in a car and chatting with another employee. When she saw me, she quickly informed me that she had confirmed that the second order was received. I didn't ask why she did not contact me as promised.
The hotel is also beginning to show its age even though it is relatively new. Besides the noisy and failing AC unit mentioned above, numerous ceiling tiles were missing or water stained in the hallway area in front of the elevators near the lobby.
The condition of this hotel, attention to detail and customer service appear to have deteriorated since my last visit. Hopefully management will pay attention and take corrective actions to prevent these types of issues in the future.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Jackson, Owner at Best Western Plus Bolivar Hotel & Suites
Responded 24 Jun 2021
Hello Bob, Sounds like we missed our mark meeting your expectations. I guarantee that we have taken your information and working on correcting the issues. However, I hope you were able to enjoy our great pool, fitness, center and patio. All of us at Best Western Plus Bolivar thrive on ensuring our guests are attended to and enjoy the home away from home feeling. If you are ever in the area again, come by and see us! Stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
High quality hotel with comfortable beds, heavy glass shower doors, solar panel parking shade with EV charging stations. Very nice, new hotel. Even the clothing iron was a good model and not a budget iron that dumps water on your clothes. The pool and fitness center are clean, and the equipment in fitness center is Matrix brand - very high quality.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita J, General Manager at Best Western Plus Bolivar Hotel & Suites
Responded 29 Feb 2020
BlueMaximus, Wow! what an awesome review, we appreciate the kinds words. Your review definitely lets us know that our hotel is exceeding your expectations. Thank you for choosing Best Western Plus Bolivar and I hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town for granddaughter's move into dorm at SBU. The location was perfect. We really liked how convenient the location was to "everything" especially the school. I was alarmed when I walked into our room and smelled insecticide. (strong). I asked for another room and was accommodated without difficulty. When going in the second room, it had same odor but not as strong. In the night when going to bathroom, I encountered a small roach when I turned the light on. Needless to say, I understood " the insecticide odor" I do believe the staff will remedy this quickly since this seems otherwise a really nice hotel.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Jackson, General Manager at Best Western Plus Bolivar Hotel & Suites
Responded 22 Aug 2020
Valued Guests, I appreciate you sharing about your stay. I apologize for the smell. It is possible this was the same day our pest control team inspected our rooms. We work very hard to ensure each and every room is ready and make each guests feel like home away from home. I appreciate you sharing this information. Thank you so much for choosing Best Western Plus Bolivar!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coming in for the Christmas holidays to spend with family, we once again choose BW of Bolivar. As with the last time we were well taken care of by a extremely friendly and dedicated staff. We brought along our newest family member (our14 month old standard poodle) and found the clean well maintained pet area useful . Don't worry about finding breakfast anywhere else except the dining area. Dining indoor or outdoor the quality and variety of this bountifulbreakfast is only second to the professionalismof the staff. Three quarters of my military career were spent in the Resreves, so motel stays are nothing new to me. What is new is how much this BW impressed me. Yes its a newer facility, howeverit has been well maintained and cared for. I can't say enough about the staff!
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Jackson, Owner at Best Western Plus Bolivar Hotel & Suites
Responded 29 Dec 2021
Valued Guests, What an awesome review! I am so happy to hear you were extremely satisfied with the team and our property. Our Jump start breakfast is known to be the best in town. We have many choices such as biscuits and gravy, omelets, make your own breakfast burrito, waffles and so much more. Our patio includes a nice fire pit to sit around and enjoy family conversations. I would like to mention that we appreciate your service in the Military and happy that you noticed our dedication and professionalism. Thank you for choosing Best Western Plus Bolivar Hotel and Suites and we appreciate your business. Hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I gave to admit, that I've always thought BWs were slightly unclean, low-end motels. The location in Bolivar MO completely changed my opinion. During the past 2 weeks, we've stayed at a Sonesta Extended Stay, Holiday Inn's, and Hampton Inn's. This BW location literally blew them out of the water. The staff was the friendliest. The room was exceptionally clean. The nightly rate was extremely affordable. We rented 2 pet friendly rooms, and they were superior than non-pet rooms at any of the hotels we stayed. Best night's sleep out of every night of our 2 week trip. I'm booking Best Western from now on!
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Jackson, Owner at Best Western Plus Bolivar Hotel & Suites
Responded 23 Oct 2021
Valued Guests, Awesome review and rating! Best Western Plus Bolivar Hotel and Suites appreciate you taking the time to share your experience with us! The team takes pride to ensure each guests has the home away from home feeling. We have a great Hot Jump Start breakfast each morning with a wide variety of options. We are conveniently located in the heart of Bolivar which is close to restaurants and shopping. Thank you for choosing us as your new favorite hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice staff, very clean, needed maintenance in bathroom(no hot water pressure, damaged towel rack) Expected more for the price. Location was great. Close to everything needed. Pet friendly option was great even though the charge was a little too much.
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Jackson, Owner at Best Western Plus Bolivar Hotel & Suites
Responded 4 Jun 2021
Valued Guests, Thank you for sharing your feedback. We understand the importance of these issues. Best Western Plus Bolivar has great amenities and features. We will continue to provide excellent service and continue to use feedback to improve all of our guests visits. We appreciate your business and hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While the signs on the doors of this hotel required masks NO one including staff and guests were wearing them inside the hotel. No soap (or sanitizer) was provided in the guest rooms so I couldn't even was my hands and there was only one sanitizer stand in the lobby. I was warned that the ladder in the pool was dangerous but I discovered that the handrail by the steps leading into the pool was also really wobbly. The mattress is hard and the drapes don't close all the way so not a restful sleep.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anita Jackson, Owner at Best Western Plus Bolivar Hotel & Suites
Responded 12 Sept 2021
Valued Guests, Best Western Plus Bolivar takes this pandemic very serious. I am sorry to hear that we did not meet your expectations. All of our staff work very hard to ensure our guests and staff are safe. We all would appreciate you giving us another try to provide you with our excellent customer service. If you are ever in the area again, please stop by and see us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"We left mints for housekeeping for when they checked our rooms so we could get my deposit back from paying in cash. "Read full review
"If you do not want room service there is a card to hang on your door and you get bonus reward points "Read full review
"Be sure all floors are cleaned. This is a new hotel and I hope it stays looking that way. Very pleasant staff which will have me returning. "Read full review
PRICE RANGE
S$150 - S$190 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMissouriBolivar
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Plus Bolivar Hotel & Suites
Which popular attractions are close to Best Western Plus Bolivar Hotel & Suites?
Nearby attractions include B&b Theatres Bolivar Cinema 5 (0.3 km), Walmart Supercenter (0.3 km), and Plaster Football Stadium (1.1 km).
What are some of the property amenities at Best Western Plus Bolivar Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Bolivar Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Bolivar Hotel & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Bolivar Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Bolivar Hotel & Suites?
Conveniently located restaurants include Jasmine Chinese Restaurant, Arby's, and Cut-Ups Bar & Grill.
Are there opportunities to exercise at Best Western Plus Bolivar Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Bolivar Hotel & Suites?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Best Western Plus Bolivar Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Bolivar Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.