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Westgate Branson Woods Resort

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1,542 Reviews from our TripAdvisor Community

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Showing 1,542: English reviews
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Reviewed yesterday NEWvia mobile

We would like to thank Mike Terrell Johnny Lonestar. Andrew A for a great time at the dinner extravaganza and all the help with us for this week miniature golf course was a real treat#ActivitiesDepartment

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Helpful?
Thank Ginger C
Sulphur, Louisiana
Reviewed 2 days ago NEW

Johnny was amazing and Cody was an amazing asset to the program. Bingo is awesome!! The maintenance men were very quick and firendly. Bingo gives you freee tickets to different shows. There are all kinds of activities for the young and old. The grounds keepers do a fabulous job at upkeep of the property.

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Helpful?
Thank tracilynn09
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

We appreciate and value your feedback. This helps our staff continue to improve the customer service experience. We are also happy that you enjoyed our activities, especially Bingo! We hope you will come back to visit us soon. Nicole

Reviewed 3 days ago NEW

I stayed a week at this resort in March 2017. The service is the worst I have ever experienced at any hotel or resort area. We checked in on a Saturday. I called the management on Wed to report that we had not received any room cleaning nor had we received new towels at all in 5 days! I was...

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Helpful?
Thank Wanda P
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

Thank you for taking the time to let us know about your recent stay. We are sorry about the issues you experienced. As a timeshare resort our housekeeping schedule does run a little differently however there is no excuse for the delays you experienced. There is also no excuse for the Welcome Packet to have misinformation, which surely was an...

Brownsville, Tennessee
Reviewed 3 days ago NEW

My rooms were perfect everything that I needed right there. We were close to all the attractions there. Everyone was wonderful, happy,helpful there at all times. We would like to thank Ms. Dottie,Jermiah our conceirge,Johnny,Andrew,Cody,Tommy, Shirley,Aida,Stacy B,Cole,Kathryn and can't leave out Becky you all made us feel at home..We stayed a week and housekeeping took care of everything for us..We...

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Helpful?
Thank sharonharris1960
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

Thank you for sharing your feedback. This always helps us to improve the customer service experience. We are thrilled to hear that our staff was able to assist you during your stay. We always look forward to providing our owners and guests with a memorable vacation. We hope you will visit us soon. Best Regards, Nicole

Monticello, Minnesota
Reviewed 4 days ago NEW

The property was well kept and our unit was very nicely equipped. The activities for the resort was managed by Johnny and his team and they had a lot of great shows right at the resort. Johnny also helped us with a few great discount tickets for activities they sponsored and was always available to answer questions or give suggestions!...

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Helpful?
Thank jkgjohns
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

Thank you for sharing your vacation experience with us. We are very happy to read you enjoyed your visit and appreciated the resort activities, with Cody, Johnny, and Aida. As you mentioned, our resort is in the perfect location for live entertainment and shows. We hope to have you visit us again in the near future! Best Regards, Nicole

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 5 days ago NEWvia mobile

Westgate Branson Woods accommodations were disappointing. Poor service from the staff, long wait to check-in, no mid week cleaning even though I called to request someone be sent to clean at mid week, noisy rooms, many attraction tickets not available due to contract negotiations not completed, pool very small, dirty blood stained sheets, dishes were dirty, carpet needs cleaning or...

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Helpful?
Thank A TripAdvisor Member
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

Thank you for your feedback. We are sorry to read that your stay was not as satisfactory as you expected. We are always looking to improve and your feedback is of great help, we hope that you give us another opportunity to exceed your expectations in the future. Best Regards, Nicole

Reviewed 6 days ago NEWvia mobile

Excellent service...from the hotel staff, housekeeping( I wish I knew her name...she was so nice)...Activities Staff-Johnny, Andrew, Cody, Shirley, Aida... Very good Tuesday night show... Lots of entertainment.... I would have loved some more rope tricks from Johnny. Beautiful facility... definitely going back!

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Helpful?
Thank Jennifer O
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

Thank you for your review. Our staff strives to provide the best experience for our guests and we are happy to hear you enjoyed the excellent service and activities. I will pass on your praise to our staff. Thank you for choosing to stay with us at the Westgate Branson Woods Resort – we look forward to your next visit!...

Reviewed 6 days ago NEWvia mobile

The dinner show was awesome! Johnny, Cody, and Ida were the best. The acts were wonderful. The good was the best. We will definitely do it again. We love being owners at Westgate! If you ate ever in Branson you should stay at Westgate Branson Woods. They won't torture with tours.

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Helpful?
Thank Danita S
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

Thank you so much for your feedback. We are pleased to hear that about our staff members Johnny, Cody, and Ida. We are always looking for areas that sparkle, so we can shine a spotlight on what it takes for all our owners and guests to feel great about their stay. We look forward to your next visit. Best Regards,...

Reviewed 6 days ago NEWvia mobile

Stayed here for spring break and loved it. The staff was very friendly and the views were amazing. I will recommend this hotel to everyone. First time staying here but will definitely stay here on my next trip to Branson. It's not far from shopping eating and attractions.

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Helpful?
Thank Shatanya G
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

We appreciate and value your feedback. This helps our staff continue to improve the customer service experience. We are also happy that you enjoyed our location close to all the shopping, eating, and attractions! We hope you will come back to visit us soon. Nicole

Reviewed 1 week ago NEW

We stayed here for a week our stay was great. I would recommend anyone that stays here to do the dinner extravaganza it was great and gives you ideas on what to see while you are in town. I would love to thank Johnny,Andrew,Cody,Tommy,Shirley and Aida for the wonderful job they did on the dinner show preview. The only thing...

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Helpful?
Thank Melinda B
WestgateGuestRels, Guest Relations Manager at Westgate Branson Woods Resort, responded to this review

We appreciate you taking the time to share your experience. Our staff strives to be attentive and give great service, and we are delighted to see that you experienced that. Our staff is there to assist you in any way they can and we are happy they were able to accommodate your needs. We hope that the next time you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on 145 beautiful wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort provides convenient access to spectacular lakes, championship golf courses, theme parks such as Silver Dollar City, outlet malls, eclectic attractions, family-friendly restaurants and amazing live shows in Branson - "The Live Entertainment Capital of the World!" The resort hotel rooms at Westgate Branson Woods Resort range from economical traditional accommodations to cozy one-bedroom cabins and spacious two-bedroom cabins. One of the most beautiful Branson, MO resorts, Westgate Branson Woods boasts all the amenities you expect from a full-service resort hotel. ... more   less 

Additional Information about Westgate Branson Woods Resort

Address: 2201 Roark Valley Rd, Branson, MO 65616-8122
Region: United States > Missouri > Branson
Price Range: $98 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Branson Woods Resort 3.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Westgate Branson Woods Hotel Branson
Westgate Hotel Branson
Hotel Style:
#41 Romantic Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Branson Woods Resort staff and other travellers.
23 questions
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Questions? Get answers from Westgate Branson Woods Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cabins are cozy”
 of 5 bubbles tracilynn09, 28 Mar 2017 | Read review
“book somewhere ELSE!”
 of 5 bubbles 265wandap, 27 Mar 2017 | Read review
“We were on the top floor which was great nice breeze and less use of the room unit. Very quiet and peaceful.”
 of 5 bubbles sharonharris1960, 27 Mar 2017 | Read review
“Don't utilize if it's not high season. Be prepared to be not listened to at the welcome desk unless you want what they are selling”
 of 5 bubbles outlwj, 21 Feb 2017 | Read review
“If stairs are an issue - request a room with limited stairs.”
 of 5 bubbles joeh693, 21 Jan 2017 | Read review
5 of 5