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Southern Oaks Inn

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Traveller (28)
Room & Suite (19)
Pool & Beach (9)
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Overview
  • Excellent28%
  • Very good23%
  • Average14%
  • Poor12%
  • Terrible23%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Self-Serve Laundry
2 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)
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Traveller rating
61
56
35
29
56
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Time of year
LanguageEnglish
61
56
35
29
56
Show reviews that mention
All reviewsveranda roombiscuits and gravycontinental breakfast was very goodlarge indoor poolroom was largeclean place to staywafflesice machinestaff was very friendlywould stay here againnice stayclean roomsshepherdimaxexpresswaydryertraffic
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21 - 25 of 237 reviews
Reviewed 31 March 2018

It was terrible. Bed was broke, hair dryer didn't work, towel rack fell off the wall and to top it off, there was a used dirty band aid on the remote. I finally went to the front desk and some with the manager. He tore...More

Thank Gerald M
Response from Vinnie P, General Manager at Southern Oaks InnResponded 1 April 2018

We apologize for your recent experience. We will ensure we discuss this during the next housekeeping meeting to ensure this does not happen.

Reviewed 26 March 2018

Price was good past that a very bad experience carpets dirty in room and down hallway curtains broke check in time was 3 but room was not ready till 430 went to make coffee machine had stale water in it with pubic hair floating inside...More

Thank john b
Response from Vinnie P, General Manager at Southern Oaks InnResponded 1 April 2018

We apologize for your recent experience. We have fixed the heater that was causing the water not to heat up our indoor swimming pool.

Reviewed 24 March 2018 via mobile

I stayed here Wednesday March 21 2018. We waited in line to check in at 4 pm for 45 minutes. The staff was rude as we checked in, but we were willing to overlook it because the price was inexpensive. Breakfast the next morning was...More

Thank Laura L
Response from Vinnie P, General Manager at Southern Oaks InnResponded 1 April 2018

Thank You for taking the time to submit a review. We will further look into this situation with Tammy. We are known for our customer service. We apologize for your recent experience.

Reviewed 22 March 2018 via mobile

Short trip to shop and look around. We had a king room by the indoor pool. The staff was very kind, the breakfast delicious and even had sugar-free syrup for the pancakes. The pool was a bit cool but still nice for a cold snap...More

Thank janmarieeoff
Response from Vinnie P, General Manager at Southern Oaks InnResponded 1 April 2018

We are glad you enjoyed your stay. We hope to see you the next time you are in Branson!

Reviewed 17 March 2018 via mobile

The front office staff is EXTREMELY rude! Not only did they book my husband, I and my 9 month old daughter in a smoking room- they refused to switch our room once I complained. They said they had "no vacancy" when I could pull up...More

1  Thank Shirley W
Response from Vinnie P, General Manager at Southern Oaks InnResponded 1 April 2018

We understand your concern. However, your reservation called for a smoking room. This is why you were given a smoking room.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$58 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$58 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (28)
Room & Suite (19)
Pool & Beach (9)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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rskgls
15 May 2017|
AnswerShow all 2 answers
Response from Edward Y |
This location is lacking even the most basic of accommodations for the handicap. Avoid.
-1
Votes
Room Tips
"I really like the king veranda room."
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"Don’t stay here"
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"If you have kids ask to be placed in the building the houses the pool."
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"I was in A building, nonsmoking, two queen sized beds."
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