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Chateau on the Lake Resort & Spa

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#18 of 140 Hotels in Branson
Certificate of Excellence
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1 room 2 adults 0 children
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Chateau on the Lake Resort & Spa
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2,161 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau on the Lake Resort & Spa
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Showing 2,160: English reviews
Reviewed 15 November 2016 via mobile

I am currently staying here and I'll give my first impressions. I will revise my review if things change. First, this is an absolutely gorgeous hotel. No question about it. Check-in was quick and painless. I got to my room and unpacked a couple of things. Then a housekeeper opened my door. No knock, no announcement. She apologized and closed...

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Helpful?
2Thank Sean G
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Needless to say I am very concerned by our staff's inability to provide a level of service in keeping with our own standards of guest service. Please know that your comments are taken very seriously and your review will be shared with our respective department managers. Please accept my sincere apologies for our inabilities to create a wonderful experience during...

Lebanon
Reviewed 15 November 2016

lake view King room ninth floor. beautiful view, quiet, well appointed. Angel the concierge took care of theater tickets and limo service. breakfast and dinner at bThe Grill is wonderful, if you want to indulge the breakfast buffet is very good

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Helpful?
Thank 548dennish
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

It is wonderful to learn that you enjoyed your hotel experience. Our staff is honored by your kind words and thrilled to know they could make your stay special and memorable. We appreciate your taking the time to recommend our hotel to other travelers and we hope to have the pleasure of welcoming you back soon again. Sincerely, Sheri Young...

Springfield, Missouri
Reviewed 15 November 2016

Nice room, great view. Unfortunately the AC units were just around the corner and hummed nosily in the background, rendering the balcony unusable. They did refund the extra $25 they charged to "guarantee" a balcony - a rather cheesy charge considering all about two room facing the lake have a balcony. Staff professionalism is less than I would expect. They...

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Helpful?
Thank paulyoung1313
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for taking the time to write a review and sharing with us your experience . We truly do intend for our guests to be happy and content. Our sincere apologizes for not being able to meet your expectations. Your feedback is much appreciated and we will take it into consideration as we continue to have improvements being made...

Reviewed 14 November 2016

I stayed at the Chateau three nights and was only able to get ice one time. They have ice machines on the odd numbered floors and the machines just couldn't keep up. I was attending as part of a conference and the group did not pay for the conference wifi which left me using my cell for hot spot. The...

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Helpful?
Thank M Betsey C
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for taking the time to write a review and sharing with us your experience . We truly do intend for our guests to be happy and content. Your feedback is much appreciated and we will look into the concerns you have shared as we continue to have improvements being made to the resort. Thank you, Sheri Young Guest...

Reviewed 13 November 2016

The place is wonderful. The room was large, clean, and comfortable. The staff was very nice and accommodating. The restaurant was great, and the lounge was very comfortable. I would recommend a stay here during any season.

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Helpful?
Thank Charles S
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for the great review of Chateau on the Lake Resort and Spa! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sheri Young Guest Services Manager

Ava, Missouri
Reviewed 13 November 2016

I have stayed at this hotel many times with family and friends. Very friendly staff, beds are very comfortable. Several different types of rooms. Free parking garage. Several kinds of activities for children. Two restaurants. Casual and formal Great lounge to get drinks and relax. Nice Spa Rooms are quite .

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1Thank Funseeker1941
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

I am delighted to read you had a great experience at Chateau on the Lake Resort and Spa. Thank you for taking the time to highlight your favorite amenities and features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon. Sincerely, Sheri Young Guest Services Manager

Topeka
Reviewed 12 November 2016

The staff was extremely helpful. We requested to check in early-and wanted to pay the $50 to do so. However they couldn't make that happen. But we were still able to check in an hour later. We didn't get charged the $50 & the staff went out of their way to help us get the room of our choice. Just...

Review collected in partnership with this hotel
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Helpful?
Thank 275darlah
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

It is wonderful to learn that you enjoyed your hotel experience. Our staff is honored by your kind words and thrilled to know they could make your stay special and memorable. We appreciate your taking the time to recommend our hotel to other travelers and we hope to have the pleasure of welcoming you back soon again. Sincerely, Sheri Young...

Platte City
Reviewed 12 November 2016

First timers to your Resort. Very Very impressed with your overall customer service in all that we experienced! We normally stay at Marriotts, but we tried you for a change, and we are extremely impressed with all we experienced! We will be staying with you again in the future! Thank you for your excellent customer service, and experience!

Review collected in partnership with this hotel
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1Thank rudysfoto
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for the five-star review about the Chateau on the Lake Resort and Spa. We are so pleased that you loved your accommodations, our friendly associates and all the amenities that we have to offer. We take pride in the fact that you can walk in the door and feel relaxed. We appreciate you recommending us online and can...

Hutchinson, Kansas
Reviewed 11 November 2016

This November was the 4th year our company has hosted a meeting at the Chateau. The experience just keeps getting better! The Chateau staff are well-prepared, but also responsive to any needs that arise during our meeting. All staff that I encounter - from housekeeping, to office, to front desk, to the Chef - are pleasant, helpful and eager to...

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Thank mom23As
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for staying with us at the Chateau on the Lake Resort and Spa and for sharing your review. It is wonderful to learn that you enjoyed your meeting experience. Our staff is honored by your kind words and thrilled to know they could make your stay special and memorable. We appreciate your taking the time to recommend our...

Santa Fe, New Mexico
Reviewed 11 November 2016

Amazing views and the staff made me feel right at home! I was there for business and there wasn't a need the property and staff couldn't accommodate for me. I was able to complete the work I needed to do without any challenges!

Review collected in partnership with this hotel
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Helpful?
Thank Patrick H
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for your rave review! I am very pleased to read that your recent stay at Chateau on the Lake Resort and Spa exceeded your expectations and that you had a wonderful experience during your conference. Thank you for taking the time to share your recommendation. We look forward to welcoming you back very soon. Sincerely, Sheri Young Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi. Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 

Additional Information about Chateau on the Lake Resort & Spa

Address: 415 North State Highway 265, Branson, MO 65616-8954
Region: United States > Missouri > Branson
Price Range: $206 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Chateau On The Lake Resort And Spa
Chateau On The Lake Hotel Branson
Chateau Lake
Hotel Style:
#2 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#29 Family Hotel in Branson
#31 Romantic Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Chateau on the Lake Resort & Spa staff and other travellers.
20 questions
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Royal City, Washington
7 months ago
Mequon
Davenport, Florida
Jefferson City, MO

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Questions? Get answers from Chateau on the Lake Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Yes, I did leave a tip of $10.00 ”
 of 5 bubbles sbeans00, 27 Mar 2017 | Read review
“Walls are thin and bed is not as comfortable as we would have liked.”
 of 5 bubbles RazorbackCouple, 22 Mar 2017 | Read review
“Pick a room high and whichever side you want to be on. Dam side, lake or whatever.”
 of 5 bubbles RedHornet72653, 21 Mar 2017 | Read review
“Lake view rooms on higher floors have best views.”
 of 5 bubbles Steve74017, 20 Mar 2017 | Read review
“The rooms are large and comfortable.”
 of 5 bubbles 100robink, 20 Mar 2017 | Read review
5 of 5