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All reviewstgi fridaysshuttle servicelouis airportnice hotelpark flyindoor poolan early morning flightfree shuttlecommon areasroom was clean and comfortablemini fridgeking bedst louistgifridaysatriumbanquetconference
It is a beautiful hotel, very large. Room was dirty when I arrived, hair all over the bathroom sink had not been cleaned. Nothing in that room had been dusted for what looked like at least 4 months and the blankets had visible stains. We...More
This was our first time to stay at the Crowne Plaza Airport St. Louis Hotel. It was BEAUTIFUL and the employees from the front desk, to the Cloud restaurant and the shuttle drivers were AWESOME. Each one helped make our stay so easy and wonderful....More
They do not serve coffee, give you points, and charge for everything!!! Not happy they couldn't even give us a breakfast bag before leaving since had to leave at 5:30 before they start breakfast like most other hotels do. If your a flight crewMore
Thank Marcella S
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 1 week ago
Hi Marcella S,
Thank you for staying at our hotel and for taking the time to write your review. I am sorry to learn that we were not able to provide you with the quality of service you deserved during your recent visit with us....More
Super friendly staff. Room was very comfortable. Restaurant in building, so you don't have to navigate in busy traffic or call a cab for dinner.
Shuttle runs every 20 minutes, so getting to and from the airport is a breeze.
I will definitely be a...More
I paid to park and it was fine. My buddy pulled in. Parked. Took the shuttle to airport and back upon returning, Pulled out. Didn't pay a dime. Says he does he does it all the time. So if you want a free place to...More
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 11 March 2018
I realize that you have many options for lodging, and I appreciate you choosing our property!
I am sorry about the parking fee and how it was being managed. Hotel offers guests parking and shuttle service which are included in a special package....More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you...
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal was....nobody told me their shuttle service was not 24hrs....when we got home, we had to pay for a cab to get back to the hotel. this was not communicated to me. they say it's on their website, but we never looked at their website as our agent booked the room. but they didn't tell me at check in or check out either.....they would not even reimburse my cab fare. it's a nice place...but I wouldn't stay there again.