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Crowne Plaza St Louis Airport

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Crowne Plaza St Louis Airport
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520 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Dallas, Texas
Reviewed 8 May 2016

I am a road warrior. I travel every week. I only complain, when I am REALLY wronged by a hotel! This was my worst hotel experience in the last 10 years! It started when I tried to make a reservation by calling the hotel directly. I called about 20 times over 20 min. The phone would ring and go straight...

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Helpful?
1Thank djjanak
Mark H, General Manager at Crowne Plaza St Louis Airport, responded to this review

Mr. Janek, Thank you for your feedback regarding your stay with us here at the Crowne Plaza St. Louis Airport. I appreciate the detail in expressing your frustrations which at the time we personally spoke understood these concerns and apologized for your inconveniences your experienced. Our staff and management truly pride themselves on accommodating everyone of our guests in addition...

Seattle, Washington
Reviewed 3 May 2016

Was bumped off flight, so did not pay for hotel room. The king bed was very comfortable with pillows which we the right firmness for me, lots of layers of bedding to make being just cozy, but not too warm easy. The towels, while not very thick, felt very nice and soft. The amenities were good, especially the sleep package....

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Helpful?
Thank Travelizgood
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Travelizgood, Thank you for taking the time to give us your review regarding your recent stay with us at Crowne Plaza Saint Louis Airport. We are happy that our facility and it's amenities suited your preference. We sincerely apologize about the shuttle being overbooked. We do our best to make sure that we have the right number of staff...

Fairfield, Connecticut
Reviewed 27 April 2016 via mobile

Thank you Celestor for making my stay more pleasant! He is a bartender at the hotel. After a very long work day, he made it more special with a great smile and being super friendly, and funny as well. The front desk is spot on and followed up with a call to see that I got a request I asked...

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Thank Janice620
Reviewed 26 April 2016

Very good to stay in the area, i've got a very large room, the personnel is very gently, and the hotel has a very good shuttle service to move around the area. Good breakfast as well, and my company's fare was pretty good including it inside. Enjoy !!

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Thank PhStrad
San Diego, California
Reviewed 25 April 2016

I stayed at the Crowne Plaza for four nights on a business trip, in a very comfortable king room with an atrium balcony. The room was extremely spacious and clean. Great breakfast (best breakfast buffet I've had at any hotel), and a TGIF close by for dinner. The staff was kind and courteous. All in all, a great stay.

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Helpful?
Thank kathleenhoverter
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you KathleenSanDiego for staying with us at Crowne Plaza Saint Louis Airport. We are happy that our hotel and amenities suited your preference. We love hearing about the kindness and courteousness of our staff and that our guests enjoyed their stay. We are excited to welcome you back on your next visit.

Springfield, Illinois
Reviewed 25 April 2016 via mobile

Pleasantly surprised, especially for a last minute Trivago deal. The registration ladies could have used a little Midwestern hospitality. The pool, gym, and conference areas were well-maintained and clean. The architecture, water feature, and balconies added a touch of class. The restaurant is only open for breakfast. TGIFridays is also located there. It is open for lunch and dinner. There...

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Helpful?
Thank Kre8vLJ_travels
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Kre8vLJ_travels, Thank you for your review and for staying with us at Crowne Plaza Saint Louis Airport. Your review is very important to us and we will address your notes regarding the registration ladies. The Atrium bar opens at 4:00 pm everyday, even Sunday. I will look into why it was closed when you stayed here with us. I...

Fort Worth
Reviewed 24 April 2016 via mobile

First one negative, it is a little dated. That said the lobby area is nice. The TGIF in hotel is a nice perk. The room is clean and comfortable. I gave it a big approval because my wife's diamond earring fell off. We didn't realize it til we got home. They found it and are getting it to us. We've...

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Helpful?
Thank txscch
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you txscch for staying with us at Crowne Plaza Saint Louis Airport. Thank you also for your notes regarding our clean and comfortable room. We do our best to deliver the best service to all our guests and we are elated that we were able to deliver that to you. We hope to welcome you back in the near...

Portland Oregon
Reviewed 22 April 2016 via mobile

This large hotel with an atrium inside isn't bad. The rooms seem to have been updated. The exercise rooms is nice and the attached Friday's is convenient. The parking is a bit off a pain since its close to the airport. The breakfast served downstairs is additional.

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Helpful?
Thank WestsideChuck
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you WestsideChuch for staying with us. We are happy that you found our facility and amenities suited your preference. We hope to welcome you back in the future to be of service to you again.

Iowa
Reviewed 19 April 2016

Used this motel for a recent stay/park/fly. Easy to get to and lots of parking. Check-in and out easy and fast. Room was large and very comfortable. Transportation to and from the airport good. The wonderful bartender at the lobby bar is a treasure. She made our evening before a trip alot easier. Great service, great choices and wonderful conversation.

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Helpful?
Thank DDGone
Brandon, Mississippi
Reviewed 16 April 2016

All then hotel staff were stars, but a few stand our for me: Jessica at the front desk gave extraordinary hospitality in being sure I had comfortable room and amenities for my 9-night stay. Michael gave us such warm welcomes that we felt at home in the Concierge Lounge when we went there every night to unwind. His smile is...

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Helpful?
Thank sandralprice

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: $147 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very accessible, right down to the door bell”
marjorien520, 16 Apr 2017 | Read review
“The indoor pool can get quite loud. If this possibility bothers you be sure to ask for a room where pool noise won't be an issue.”
DaLaR1, 10 Apr 2017 | Read review
“I have stayed a few times and found all the rooms to be very nice”
johnnys2quick, 28 Mar 2017 | Read review
“You will need to be proactive and ask, I foe get someone at the front desk who is inapt then your stay might just end up that way.”
Nzpilot1, 26 Mar 2017 | Read review
“all rooms were good I think we were on the third floor it was very comfy ..”
buffe_bmw, 15 Feb 2017 | Read review
5 of 5