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All reviewstgi fridaysshuttle servicelouis airportnice hotelpark flyindoor poolan early morning flightfree shuttlecommon areasroom was clean and comfortablemini fridgeking bedst louistgifridaysatriumbanquetconference
Had a late night arrival into St. Louis. Needed a motel close and Crowne Plaza fit the bill. Staff was very helpful. Room very comfortable. Fitness room much better than most, several different machines, weights, etc. Next time in St. Louis, I know where I'm...More
Great location next to the airport and free shuttle service to/from airport. We utilized the parking for a week there for less than if we paid to park at airport. Very clean rooms, comfortable beds, and friendly staff.
This is a very well designed hotel. But at the end of the day, you want location & staff that will help you. We arrived after midnight, the room smelled of cigarette smoke even though this is a non-smoking hotel. One phone call, a new...More
I stayed at the AIRPORT Crowne Plaza Hotel for two nights on a business trip. The parking situation is a bit of a pain, you have to use your room card to open the barricade to the parking lot. I left early in the morning...More
Thank Jim N
Response from Julia R, Manager at Crowne Plaza St Louis AirportResponded 28 September 2016
Thank you for sharing your thoughts on your recent stay with us, Jim N. Please accept my apologies for your challenges with the parking gate. I have forwarded your comments to the appropriate department for review.
We know you have many options when choosing a...More
Great location, nice architecture very clean, however no guest laundry room. I have been traveling a lot and almost every hotel I have been had a guest laundry room, not this one, of course they have a dry cleaning service pick up but no laundry...More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you...
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal was....nobody told me their shuttle service was not 24hrs....when we got home, we had to pay for a cab to get back to the hotel. this was not communicated to me. they say it's on their website, but we never looked at their website as our agent booked the room. but they didn't tell me at check in or check out either.....they would not even reimburse my cab fare. it's a nice place...but I wouldn't stay there again.