We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewstgi fridaysshuttle servicelouis airportnice hotelindoor poolpark and flyan early morning flightfree shuttlecommon areasroom was clean and comfortablemini fridgeking bedst louisatriumbanquetlambertconvenience
While this hotel looks very nice from the outside and even in the lobby, the room was not clean!! The shower had mold and the tub seemed to be peeling, begging for a makeover. Additionally, when I went to grab the plastic laundry bag that...More
Thank Silvia R
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 19 January 2017
Dear Silvia R,
Thank you so much for your review of our hotel. We are glad to know you liked the exterior design of our facility. On the other hand, please accept our sincerest apology for the shortfalls you have noticed with the room you...More
My family missed our late connection and southwest provided a room at this hotel. We travel often, and I am very picky about where we stay so I was a little worried. However, from the airport shuttle to the hotel and back, I was very...More
We stayed at this hotel recently before a trip to Jamaica. It was everything we needed. Funny guy at check-in, good drink at TGI's, nice room. Requested first floor--no problem. Wake-up call, shuttle on time, and very brief wait to pick us up. Terrible weather...More
My husband booked a room for the night here because it was close to the airport and the online pictures looked really nice. The lobby is beautiful, one of the prettiest I've seen. The room appeared nice as well. After a long day of travel,...More
Thank Stephanie C
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 2 January 2017
Dear Stephanie C,
Thank you for choosing us for your travel needs. I am sorry to learn that you encountered some troubles because the cleanliness and sound-proofing of our rooms was not up to par with your standards. Although, it is good to know about...More
This Crowne Plaza is nice enough to be something else, like a Hilton or a Marriott... it's actually the nicest Crowne Plaza I've stayed in to date.
Aside form the cool design, the water features in the lobby/atrium and the perfect airport location, what sets...More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you...
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal was....nobody told me their shuttle service was not 24hrs....when we got home, we had to pay for a cab to get back to the hotel. this was not communicated to me. they say it's on their website, but we never looked at their website as our agent booked the room. but they didn't tell me at check in or check out either.....they would not even reimburse my cab fare. it's a nice place...but I wouldn't stay there again.