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Airport Plaza Inn & Conference Center

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Airport Plaza Inn & Conference Center
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306 Reviews from our TripAdvisor Community

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There are newer reviews for Airport Plaza Inn & Conference Center
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Showing 300: English reviews
UK
Reviewed 28 July 2016 via mobile

There are number of very negative reviews about this hotel and I must admit it is not the best hotel I have ever stayed at. Finding it was the first mission and it certainly wasn't obvious according to the GPS. I only wanted an overnight stay after a late night arrival in St Louis. The guys at the desk were...

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Helpful?
Thank Zedbiker
Airport P, Public Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. You are a valued guest. We have made improvements to our housekeeping staff and extended our breakfast hours (4-9:30a.m.) We hope that you will come visit again so that you experience the positive changes and upgrades we have made to our hotel. Thank you

Minneapolis, Minnesota
Reviewed 25 July 2016

If you have any other option, do not stay here. As they other reviews suggest, this place is in very rough shape. There is a part of the building that is condemned, our room had many issues: light switch didn't work, stains on the sheets, dirty bathroom, and broken glass on the picture frame. We we able to find another...

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2Thank dan9182
Airport P, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. It is with great pleasure to announce that we are under NEW MANAGEMENT and have made many positive changes and upgrades to the hotel. We have an entirely NEW HOUSEKEEPING STAFF. Our primary goal is always GUEST SATISFACTION. We apologize for any inconvenience that may have been caused. We would like...

Chicago, Illinois
Reviewed 23 July 2016

THIS HOTEL HAD NO TV, NO INTERNET, NO ELEVATOR. Additionally, the front desk gave me keys to a occupied room. It took 3 trips back to the front desk to finally get a key and a available room. MOLD IN THE SHOWER....... I WOULD NEVER STAY THERE OR RECOMMEND THIS HOTEL

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3Thank bennsales
Airport P, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. It is with great pleasure to announce that WE HAVE FREE WI-FI, NICE HD PICTURE TELEVISIONS, AND A NEW HOUSEKEEPING STAFF. We apologize for any inconveniences that may have happened during your last stay. We would like to offer an invitation for you to come and experience some of the positive...

Los Angeles, California
Reviewed 19 July 2016 via mobile

This hotel is so run down and so dirty, that ai felt compelled to check the bed for bed bugs before I slept in the bed. There was hair in the shower, and most of the lamps in the room didn't work. I was on the second floor of the hotel and the elevators didn't work. The only positive thing...

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Helpful?
1Thank rnorthwaydreams
Airport P, Guest Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. WE apologize for any inconvenience you may have experienced during your stay. It is with great pleasure to announce that we are currently renovating parts of the hotel. We have also hired a NEW HOUSEKEEPING STAFF. The Airport Plaza Inn offers many amenities to our guest. Some include Free WI FI,...

Reviewed 18 July 2016 via mobile

I would have to say that our experience at this facility was not good. This hotel is rated as a 3 stars. I have stayed at motels and hotels from the Philippines to Italy and just about every state. I would say that this hotel is a sub standard 1 star. Our reservations were mixed up, we had setup for...

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3Thank Alan N
Airport P, Public Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. We apologize for any inconvenience you may have experience during your stay. We have hired NEW CREW MEMBERS who are better able to assist guest with questions and requests. It is with great pleasure to announce that our hotel has recently undergone renovations and upgrades throughout the premises. Our primary goal...

Oklahoma
Reviewed 11 July 2016

I booked this hotel on Expedia for a 3 night 4 day trip. We got in bed around 10pm but I couldn't fall asleep for a while. when I turned the lights on, I was shocked...bed bugs everywhere. we took a shower immediately and threw away cloths. I talked with the front desk. they offered us another room. we refused...

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6Thank 1Thunder
Airport P, Public Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. WE apologize for any inconvenience you may have experienced during your stay with us. We value every comment and concern we receive from our guest. It is with great pleasure to announce that we have made many positive improvements with our housekeeping staff. We have recently purchased NEW MATTRESSES to go...

Chicago, Illinois
Reviewed 11 July 2016

The hotel was difficult to find, but I could have dealt with that. The front desk attendant was not helpful at all when I asked if there were luggage carts available. He shrugged and said that people like to take them and not put them back. Lighting in the halls were poor and it was a maze finding our room....

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2Thank writejori
Airport P, Guest Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. We apologize for inconvenience that you may have experienced during your stay with us. We are pleased to announce that we have an entirely NEW HOUSEKEEPING STAFF. We have also made many upgrades and improvements to our rooms. We can assure you that we have a very friendly and informative staff...

New York City, New York
Reviewed 30 June 2016

I came to Saint Louis for a business trip, but my flight was delayed then cancelled on the return trip. It was late at night and I chose a hotel with the best price nearby. I wasn't expecting much, so I was surprised by my experience. The receptionist at the front desk was very accommodating and cordial at that time...

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Thank Trey_Song
Reviewed 30 June 2016

The lobby had no air conditioning, the bathroom tub had hair and it and was moldy, microwave was dirty, pillowcases had yellow stains on, only chair in the room had bleach stains on as did the carpet in front of it. The hallways were dark and dirty, Wi-Fi did not work and staff at front desk were not customer friendly....

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1Thank Bobbi O
Saint Louis, Missouri
Reviewed 23 June 2016

Service and Hotel employees were very nice and accommodating. Location and price were ideal for my business visit to St. Louis.................I would choose to stay here again on future trips to St. Louis and the St. Louis airport area.

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Thank jasmineusa2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Airport Plaza Inn & Conference Center

Address: 4530 North Lindbergh Boulevard, Bridgeton, Saint Louis, MO 63044-2201
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: $89 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Plaza Inn & Conference Center 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Best Western Airport Plaza Hotel Bridgeton
Best Western Airport Plaza Inn And Conference Center
Best Western Bridgeton
Bridgeton Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Airport Plaza Inn & Conference Center staff and other travellers.
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Questions? Get answers from Airport Plaza Inn & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the first floor if you can. They are cleaner and more often than not more well-kept. There are also no elevators.”
 of 5 bubbles 635morganh, 11 Jan 2017 | Read review
“Don't stay here! Rooms are filthy!”
 of 5 bubbles beachfun0613, 23 Sep 2016 | Read review
“Don't choose any room, would be my tip.”
 of 5 bubbles studie1, 16 Sep 2016 | Read review
“Don't stay at this hotel unless its the only hotel available”
 of 5 bubbles bennsales, 22 Jul 2016 | Read review
“pool view is the best view”
 of 5 bubbles 356jayantp, 10 Jun 2016 | Read review
5 of 5