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Homewood Suites St. Louis Chesterfield

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Homewood Suites St. Louis Chesterfield
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545 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites St. Louis Chesterfield
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Showing 544: English reviews
Fort Collins, Colorado
Reviewed 19 September 2016

I have been coming to this hotel to visit family for the last 12+ years, 6-10 a year. The overall quality of the hotel has taken a SERIOUS DECLINE, especially in the last 12 months. Except for proximity to family, I doubt that I would use this hotel again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank markmD4035ML
Management response:

Dear markmD4035ML, We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great...

Omaha, Nebraska
Reviewed 17 September 2016

The Homewood Suites in Chesterfield was a delightful visit. From the self check-in before we arrived (which meant we just grabbed our keys and went to ur room) to the wonderful staff. Everybody greeted us with a sincere smile no matter what department they worked in, including maintenance and housekeeping. Their hot breakfast got our days started right. The convenience...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Duey2000
Management response:

Dear Duey2000, Thank you for the great review. We truly appreciate it! Please come back and see us soon! Thanks so much! Charly M (Manager)

Schaumburg, Illinois
Reviewed 13 September 2016

Enjoyed this stay close to everything restaurants and malls short drive to zoo and downtown St Louis. Clean rooms felt like a mini apartment. Overall would stay again. Went for a weekend getaway. Friendly staff

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank V4450ZRpatriciaa
Management response:

Dear V4450ZRpatriciaa, Thank you for the review. I'm pleased that you enjoyed your stay at the Homewood Suites by Hilton Chesterfield. We have a great location due to our highway access. One can get anywhere in St. Louis in 30 minutes or less. I hope that you had a chance to enjoy our hot breakfast buffet. Please come back and...

Reviewed 11 September 2016

for the money this is a very nice place to stay. Clean, Quiet, and a efficient staff. and kudos to the morning breakfast staff, the were friendly helpful and did a very good job. the rooms were very clean, though in detail there were signs of some wear and use in minor parts something to be expected in a well...

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Helpful?
Thank Harley D
Management response:

Dear Harley D, Thank you so much for staying with us! I'm glad that you enjoyed your stay. Our team members take pride in their work and being simply the best customer service. I do hope that you had a chance to experience our other amenities and services such as our evening reception during the week. We look forward to...

Reviewed 9 September 2016

We enjoyed the stay with our family. Ample of space, TV in each room, inexpensive, friendly staff at the lobby and kitchen. Extended complimentary breakfast and dinner were served. Rooms were good size. Beds were very comfortable and had lots of pillows on each bed. Bathrooms were very nice. Rooms were beautifully decorated. Hotel staff were all very pleasant &...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank John J
Management response:

Dear John J, Thank you for the great review! The Homewood Suites by Hilton Chesterfield is a great place for families especially with our spacious suites and the amenities and services. I hope that your children had a chance to enjoy our outdoor pool! We look forward to your return! Thanks so much! Charly M (Manager)

Boone, Iowa
Reviewed 9 September 2016

Very good help. all so friendly and ready to help you in every way possible. The help would remember you and smile, or wave even outside the hotel when they were coming to work. I certainly would come again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Excited214
Management response:

Dear Excited214, Thank you for the review! We have the friendliest team members and I think it's due to their customer service is why so many people feel at home at our hotel! I hope that you had a chance to experience our hot breakfast buffet, light dinner as well as a complimentary shuttle. Please come back and visit us...

Lemont, United States
Reviewed 30 August 2016

Bad stay, bad smells (room and pillows - not pillow cases), and other things make this a place I will not consider in the future. Sales manager committed to full refund, but this should have been handled differently by desk personnel, both at check in and check out.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Joseph E
Management response:

Dear Joseph E We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Kansas City, Missouri
Reviewed 28 August 2016 via mobile

This Hilton property was very disappointing. The entire property condition was "worn" and desperately needs an updating. The pull out couch was dirty and we decided not to use it, the furniture was very used and in poor condition and the carpet looked like it needed to be replaced long ago. Thank goodness we only had to stay here for...

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Helpful?
1Thank Pat B
Management response:

Dear Pat B, Our property is in need of a renovation. We apologize for not meeting your expectations. While our property needs an update, we strive on our friendly team members customer service. Please contact me personally, I would like to discuss this further with you. I look forward to hearing from you! Charly Marchack (Manager)

Canton, Michigan
Reviewed 28 August 2016

The breakfast staff was friendly and energize to assist me with my meal. The hotel is in a great location for all of outlets if you like to shop. Also a great location for great food because the mall is right down the street.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jeanneh950
Management response:

Dear jeanneh950, We are glad that you enjoyed your stay. The Homewood Suites by Hilton Chesterfield is a great location due to the proximity of so many things to see and do such as restaurants, The Chesterfield Mall, etc. I hope that you took advantage of our free shuttle service within 5 miles of our hotel. We look forward to...

Missouri
Reviewed 27 August 2016

Failed to honor confirmed reservation for a roll-in shower. Would advise double checking with this hotel's front desk well in advance of arrival if reservation was made through the automated Homewood Suite web site.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank WallyMissouri
Management response:

Dear WallyMissouri, I apologize for your reservation mishap. I would like to invite you to come and stay with us again. Please give us a call and we will make sure that you receive the room with the roll in shower. Thank you, Charly (Manager)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites St. Louis Chesterfield is an all-suite property located in a upscale suburb of St. Louis. We are close to St. Louis Premium Outlets and Taubman Prestige Outlets. We are close to area businesses; such as Monsanto, Mercy Health, and St. Luke's Hospital. We are an easy drive to St. Louis attractions, like Busch Stadium, the Arch, the St. Louis Zoo and Six Flags. ... more   less 

Additional Information about Homewood Suites St. Louis Chesterfield

Address: 840 Chesterfield Parkway West, Chesterfield, MO 63017
Region: United States > Missouri > Chesterfield
Price Range: $162 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis Chesterfield 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Homewood Suites St. Louis Chesterfield Hotel Chesterfield
Homewood Suites Chesterfield
Homewood Chesterfield
Chesterfield Homewood Suites
Hotel Style:
#6 Business Hotel in Chesterfield
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis Chesterfield staff and other travellers.
2 questions
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Questions? Get answers from Homewood Suites St. Louis Chesterfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a long walk from the lobby; but for a quieter room, recommend you stay on east end of the property and park in the back.”
 of 5 bubbles RetiredLMS, 26 Jan 2017 | Read review
“Great for families”
 of 5 bubbles Nikki1212, 23 Sep 2016 | Read review
“hallways are very long; if walking is a concern, ask for a room closer to elevators.”
 of 5 bubbles ada369, 23 Jun 2016 | Read review
“We liked the king size bed and two TVs”
 of 5 bubbles JwGoldin, 16 May 2016 | Read review
“Both trips - rooms were excellent - all quite.”
 of 5 bubbles Kyfarmgirl57, 6 May 2016 | Read review
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