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Sheraton Clayton Plaza Hotel St. Louis

Hotels.comUS$179*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$179*
US$179*
US$179*
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Sheraton Clayton Plaza Hotel St. Louis
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660 Reviews from our TripAdvisor Community

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Showing 657: English reviews
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Oklahoma City, Oklahoma
Reviewed yesterday NEW

Found this place through Priceline, super friendly staff, clean room. Travel between KY and OK often, I will stay at this place every time I'm in St. Louis from now on. Come on, 200 letters? You've got me wasting key strokes.

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Helpful?
Thank Farmmac
Centertown, Missouri, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

We stayed here while on a girls trip. The room was amazing and a very clean facility. The staff was very helpful also. It is in a great location too. We opted to walk to dinner and there are several great restaurants in a short walking distance to the hotel. The metrolink is close also, so instead of fighting downtown...

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Helpful?
Thank Nicole S
About Hotel's Favourite Review
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Nicole S.: Thank you for a wonderful review. Thank you also for highlighting all the great things about our location. I will post this review for all our staff to see.

San Antonio, Texas
Reviewed yesterday NEW

The Sheraton Clayton Plaza is a short drive from the campus of Washington University in St. Louis. The hotel seems older. My room in particular needed new carpet in the main area, but the bath had obviously been refurbished. I had a little trouble with the keycard room locks after check in, but the staff was super helpful and everything...

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Helpful?
Thank Mark T
Weston, Florida
Reviewed 4 days ago NEWvia mobile

Was in for 2 nights for an event at Wash U. It is conveniently located to the airport and WU in Clayton. The rooms are comfortable and clean but don't have enough plugs. The hallways are dark and on the dingy side. The lobby and common areas are kind of dated. It is not a bad place and has a...

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Helpful?
Thank drajhansa4
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Drajhansa4: I am sorry that we did not quite exceed your expectations but by your next visit, we should have completed the rest of our renovation. We have already replaced the headboards, mattresses and even the elevators. Regarding the plugs, there are 3 outlets in each nightstand in every room. Just give us a call next time and we'll...

Iowa City, Iowa
Reviewed 1 week ago

We stayed here for 5 nights and will undoubtedly return. St.Louis has a lot to se and do and this is a great place to see and do things from. We had one housekeping hickup which Alesha fixed with great grace and alacrity, We were made to feel like honored guests. The room was rather small but adequate for our...

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Helpful?
Thank Rowland45
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Rowland45: Thank you for a great review. I will make sure Alecia gets a copy so she will know that you appreciated her help and I will post this review for all to see. See you soon. Yours sincerely,

Omaha, Nebraska
Reviewed 2 weeks ago via mobile

Great staff. Have stayed here numerous times. Rhonda at the front desk is awesome! The hotel is walking distance to all that Clayton offers: food, shopping, coffee, 24-hr cookies! Rooms are always clean and fresh. Pet friendly is awesome - no upcharge. Parking is pricey but on weekends - street parking is free.

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Helpful?
Thank billy c
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Billy C: I will make sure Rhonda gets a copy of your wonderful review. Thank you so much for taking the time to recognize her and us. Yours sincerely,

Sarasota, Florida, United States
Reviewed 2 weeks ago

I stayed at the hotel for 3 nights while attending a meeting. We had several meals in the hotel which were excellent. The room was great. The only complaint were the squishy pillows, but otherwise comfortable and clean. Staff was very helpful.

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Helpful?
Thank Paula H
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear Paula H.: Thank you so much for an excellent review and I will get housekeeping to start checking the pillows. See you next time.

Newtown, PA
Reviewed 2 weeks ago

Clayton is a bit odd with its 70s vintage concrete office towers which seems odd to someone from the East Coast. The Sheraton is a nice property in the middle of all that. The staff is very friendly and the facilities clean and reasonable. I'd probably ask for a higher floor next time. The staff in the lobbt bar were...

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Helpful?
Thank KMR042
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear KMR042: Thank you for taking the time to give us your feedback. I will pass your kudos on to our staff and speak with our Director of Food & Beverage regarding the comments about the food. If there was something specific you would like to convey, we will be happy to listen. Yours sincerely

Reviewed 3 weeks ago via mobile

I was alone in my hotel room and I accidentally locked myself out. When I went down to the desk, they treated me like a criminal. Since I didn't have my ID on me, they made me wait for a man to escort me up to and INTO MY ROOM at night. It was creepy and upsetting. I'll never stay...

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Helpful?
Thank Emily C
Sarah J, Director of Sales at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for your feedback. When a guest locks themselves out of their room and cannot present identification when requesting a new key, it is the hotel's policy to send a staff member to check identification to ensure that this is indeed the guest registered to that room. Male or female staff member aside, we were acting on policy for...

Spring, Texas
Reviewed 4 weeks ago

Very comfortable hotel in important business location and at a fair rate. Staff very service oriented and make an effort to be welcoming at all times. When there was an issue with billing they solved the problem instantly.

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Helpful?
Thank R6734TTjamesb
David H, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Dear R6734TTjamesb: Great review. Thank you so much. I will make sure this is posted in every department. Yours sincerely,

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Sheraton Clayton Plaza Hotel St. Louis in bustling downtown Clayton. Experience the fresh new look of our recently renovated guest rooms and meeting spaces. ... more   less 

Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Address: 7730 Bonhomme Ave, Clayton, Saint Louis, MO 63105-1909
Region: United States > Missouri > Saint Louis > Clayton
Price Range: $222 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
Number of rooms: 259
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Also Known As:
Sheraton Clayton
Clayton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Clayton Plaza Hotel St. Louis staff and other travellers.
2 questions
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university mo
1 month ago
Raleigh, North Carolina

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Questions? Get answers from Sheraton Clayton Plaza Hotel St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't like squishy pillows, you should ask if an alternative is available.”
709paulah, 10 Apr 2017 | Read review
“Would be nice to have refrigerators/microwaves in the rooms.”
pattidarnell, 22 Mar 2017 | Read review
“Don't get a room on the 6th floor; don't pay for parking, the parking gate is always open.”
D7356YAlarrym, 20 Feb 2017 | Read review
“Try different Starwood property”
Aamar_12, 19 Nov 2016 | Read review
“Through mid-2017, I would request a room on a low floor so you can walk up the stairs.”
jag343, 4 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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