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Holiday Inn Columbia East

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Traveller (23)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent52%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
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Traveller rating
133
74
35
12
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LanguageEnglish
133
74
35
12
8
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All reviewsfront deskbreakfast vouchershotel restaurantthe king size bedminute drivenewer hotelnice hotelin townoff the highwaythe young ladyhotel staffgas stationrooms are cleanchecking instaff was friendlywould definitely stay here againexcellent stay
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31 - 35 of 262 reviews
Reviewed 18 May 2017

We stayed at the Holiday Inn Columbia East while on a road trip. The hotel was easy to locate right off the highway. Check in was a disaster. The front desk person was poorly trained and so I waited almost 30 minutes while she tried...More

Thank Annastasis2
Response from IHGService, Guest Relations Manager at Holiday Inn Columbia EastResponded 3 June 2017

Hi Annastasis2, Thanks for choosing to stay with us and leaving feedback. Although you find our rooms new and nicely furnished, It is sad to know that the service rendered, air conditioning that cannot be adjusted and curtain that's not installed properly was a let...More

Reviewed 5 May 2017 via mobile

I was a little disappointed with the entire stay. This hotel is kind of out on its own. It's is fairly new and the room was large and cleanish. The sheets were quite worn. The staff was not really friendly the food at the bar...More

Thank J-sevenlakes
Response from Melony R, General Manager at Holiday Inn Columbia EastResponded 8 May 2017

J-Sevenlakes, Thank you so much for taking the time to provide me with feedback regarding your recent stay. I will be taking your comments back to my management team, and we will go over ways we can improve. The worn sheets, the food in the...More

Reviewed 26 April 2017

I can't even tell you how pleased we were with this hotel and the staff. First, I had to be moved to another room as the thermostat in my booked room was not working. I was accommodated quickly and easily. Second, we chose to dine...More

1  Thank Kim M
Response from Melony R, General Manager at Holiday Inn Columbia EastResponded 27 April 2017

Wow Kim, I am blown away by your review! I'm so proud of our team for handling the thermostat issue promptly. I will be passing your review on to our staff, especially the restaurant team! Cheyenne has recently been promoted to manager and it is...More

Reviewed 25 April 2017

We had the opportunity to stay at this hotel for the State FFA Convention. The young lady at the front desk was fast and efficient with checking us in. Later that evening we asked for directions to our student debate location on the University of...More

Thank Kimberly P
Response from Melony R, General Manager at Holiday Inn Columbia EastResponded 2 May 2017

Wow Kimberly, thank you for the stellar review! It sounds like you thoroughly enjoyed your stay with us! I love hearing that you were able to get checked in quickly and that our front desk staff was efficient. It's always nice to hear that our...More

Reviewed 23 April 2017

First of all, the building and rooms are very nice. The staff is very nice. But they seemed a little short handed. The breakfast was an above average hotel breakfast, but there was only one waitress. She was very good, but definitely spread too thin....More

Thank Karen V
Response from Melony R, General Manager at Holiday Inn Columbia EastResponded 24 April 2017

Karen, Thank you so much for taking the time to provide us with feedback about your recent stay! I'm so pleased to hear that despite staffing issues, you still enjoyed your stay. Please rest assured that we have hired more staff and are getting ready...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$104 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Columbia
#8 Business Hotel in Columbia
#8 Family Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Columbia
#8 Business Hotel in Columbia
#8 Family Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (28)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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travelingfool66
24 September 2015|
Answer
Response from Marissa F | Property representative |
As a full service Holiday Inn we have an on-site restaurant, Kem's, that serves a sit-down breakfast off the menu. However, we do have certain rates that include a breakfast voucher, usually good for two adults. I'd... More
0
Votes
Room Tips
"Actually our room was right by the elevator and never heard it."
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"Even near the elevator was still quiet."
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"We had two rooms on the fifth floor and had no issues with environment or amenities."
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"Skip the light and noise pollution and stay here. Hotel is only two miles from the heart of Columbia."
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