We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I myself have a stress disorder related to previous traumas, and this hotel repeatedly gave out keys to someone other than myself. I would return, and my belongings would be dug through or moved, and keys would no wonder be working. It is...More
The staff here stands ready to serve its customers with quality service and quick responses. My suite is always well kept by a great housekeeping staff. Highly recommend this facility for either a short or long term stay. They will make you feel welcomed and...More
Response from 00esa, Manager at Extended Stay America - Columbia - Stadium Blvd.Responded 29 September 2018
It was a pleasure having you as our guest at Extended Stay America. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it is always nice to be recognized for a job well done. Thank...More
The lobby smelled like smoke. The room had hair everywhere. No exaggeration. There was a long black hair draped over the shower controls. As if it was placed there on purpose. the blanket on the bed was full of multiple peoples hair. the toilet seat...More
Thank Bill R
Response from 00esa, Manager at Extended Stay America - Columbia - Stadium Blvd.Responded 1 week ago
Bill, please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More
After driving all day, my travel partner selected this hotel at random. It was not the best choice. Our room smelled very stale and someone had left a bra draped over the television set. Clearly the room had not been cleaned very well. We’ll find...More
1 Thank Lynn E
Response from 00esa, Manager at Extended Stay America - Columbia - Stadium Blvd.Responded 4 October 2018
Lynn, we are truly sorry for the cleanliness issue you experienced your room and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by...More
I've been staying here for some time now,and the entire staff have more then made me feel at home.And I would more then recommend anyone whose of good report, to stay here.Because the Staff here have always made me feel at home,and i've never failed...More
Response from 00esa, Manager at Extended Stay America - Columbia - Stadium Blvd.Responded 1 October 2018
Thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the recommendation, and we look forward to hosting you again soon!