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Extended Stay America - St. Louis - Westport - Craig Road

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Traveller (38)
Room & Suite (25)
Pool & Beach (2)
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Overview
  • Excellent8%
  • Very good8%
  • Average9%
  • Poor24%
  • Terrible51%
30 Oct 2017
“Not comparable to other ESA, plus Walk-up rate cheaper than advance, online rate--Really?”
28 Jun 2017
“Not as expected”
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (62)
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1 - 5 of 62 reviews
Reviewed 4 March 2018

I had left a full sleeve RL white shirt on the bed so that before check out i would fold and pack it. Because I was in hurry I forgot to do so and left it. When I called the hotel to see if they...More

Review collected in partnership with Extended Stay
Thank SiddharthSahu
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 5 March 2018

Siddharth, first and foremost, we are sorry for the unfortunate incident of you losing your shirt. Please be assured that we are investigating this issue and apologize for failing to provide you with a stay that met your expectations. Please contact us at our hotel...More

Reviewed 13 February 2018 via mobile

Good rate for a night. No ice bucket or cups or coffee maker in the room. Clean room and quiet location. I would not want to stay more than one night tho. If you did stay for more than 1 night....being your own kitchen supplies,...More

Thank Jodi K
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 13 February 2018

Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should...More

Reviewed 4 February 2018

The hotel is at great location and the conditions are fine. The rooms are clean and provide all usual amenities for Extended Stay. The management and employees are very nice, Alicia was helpful for anything that comes up on the way. I spent in this...More

Thank nesanesa2018
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 5 February 2018

Thank you for reviewing your visit to Extended Stay America. We loved reading that you felt you got a great deal by choosing to stay with us and our ideal location was a perfect match for all your needs. On behalf of everyone here, we...More

Reviewed 28 January 2018

The Extended Stay suites on Craig Rd was a nice place to stay for the price. The staff was very friendly and helpful. The room was recently redone and looked nice. The building maintenance or construction was a little suspect, but still livable.More

Review collected in partnership with Extended Stay
Thank rodneyk676
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 29 January 2018

Rodney, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff and that we were able to meet your expectations at a great price. Everyone from our team has...More

Reviewed 23 January 2018

Excellent service and staff (Burgundy, Alesia and Lilly, the ones I me). This place has ALL the amenities u need to call home for the time u stay. I would recommend it again and will be back myself if i need too. Go & try...More

Review collected in partnership with Extended Stay
Thank latoyac60
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 24 January 2018

Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure hosting you at Extended...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$75 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$75 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (25)
Pool & Beach (2)
Dining (1)
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Room Tips
"I am handicap and this hotel commentated my needs."
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"There are much nicer hotels in the area."
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"If you need extended lodging, this particular hotel has a STEEP discount if you book 60+ days (almost 50% off..."
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"never stay here unless you want flees."
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