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This Extended Stay met my needs. It was clean and the bed was comfortable. The staff is extremely friendly and helpful. I really had no complaints, especially for the very low price! No it's not a luxury hotel but it met my needs. It was...More
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Response from 00esa, General Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 1 week ago
Thank you for choosing to stay at Extended Stay America - St. Louis - Westport - Craig Road and for sharing your review. We are happy to know you enjoyed your visit and were satisfied with all that we have to offer. It was a...More
Have been staying a really long time. Recently remodeled and Cindy the Manager is Awesome! Always ready to help you in any way she can. Breakfast bar is good but would love to see fruit for diabetics available instead of muffins, granola bars, or oatmeal....More
Response from Manager_11525, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 14 February 2017
I want to thank you for taking the time to post a review of your stay. I'm pleased to read you enjoyed our latest remodel as well as the excellent customer service you received from our staff. Thank you again for sharing your experience with...More
The hallway, rooms and even the bedsheets stink. When asked about it the front desk said that someone must have cooked dinner! There was dust on the lamps and tables. The carpets were sticky and dirty. The bathroom had hair from the previous guest. Filthiest...More
2 Thank Saumya U
Response from Manager_11525, Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 30 August 2016
Thank you for your recent review of your stay. The condition of the room you described is unacceptable, and I sincerely apologize for your experience. To ensure that a situation
like yours doesn't happen again, my team is deep cleaning rooms. Thank you very much...More
Stayed in room 207 for 7 days on business. I booked this hotel because of the pricing and because Extended Stay, in general, is comfy enough and affordable enough when I need it. I don't need an indoor pool, full breakfast, or all the other...More
Thank Jessica M
Response from Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 17 May 2016
I want to thank you for taking the time to post a review of your experience with us. It’s great to read that we were able to meet your expectations and provide you with a comfortable stay! I truly appreciate your kind comments about our...More
I hate this place!
The room and the corridors stinks. 😖
It's filthy, nasty, disgusting, dirty and horrible.
The internet connection is terrible, the service is rude, crude, irresponsible.
And the fitness center is lousy.
No ventilation in every rooms since I been here last...More
Thank Rolan J
Response from Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Craig RoadResponded 28 October 2015
I received a copy of your review, and wanted to take a moment to personally respond. The situations you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be reviewing our cleaning and room inspection procedures with...More
US$65 - US$143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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