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Original Extended Stay in St. Louis walked me to this location. Extended Stay dishonored my reservation made on their corporate website over a week earlier due to their overbooking a large group, and sent me [a business traveler] packing to another Extended Stay across town....More
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Response from 00esa, General Manager at Extended Stay America - St. Louis - Earth CityResponded 1 week ago
We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We regret...More
First we got switched to a different hotel because apparently they were having a flight attendant convention. They didn't tell us until we went to check in. Then the hotel they sent us to is run down and missing a lot of stuff. It doesn't...More
Thank Robin H
Response from 00esa, General Manager at Extended Stay America - St. Louis - Earth CityResponded 2 weeks ago
Thank you for your feedback. We are terribly sorry about the issues you experienced with your reservation, and even more, so that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this...More
Showed up and the front desk admitted that i wouldn't be getting much sleep because of the trucking students staying there. They double charged my credit card. There was no shampoo in the bathrooms and there was a dirty pair of dudes drawers left in...More
I have stayed in better places for the money but at least it was clean staff overall was ok the asst manager was always complaining about working and always was leaving a housekeeper in charge and with her doing that it put them understaffed and...More
The room they gave me was not cleaned properly, hair and used soap in the bathroom,hair on the bed sheets, tables were dirty not wiped down, microwaved had food in it and no glass plate, all the people who i've seen staying here are very...More
US$75 - US$125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Studio Plus Deluxe Studios - St Louis - Earth City Hotel Earth City ,