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The Elms Hotel and Spa

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The Elms Hotel and Spa
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888 Reviews from our TripAdvisor Community

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Showing 886: English reviews
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Kansas City, Kansas
Reviewed yesterday NEWvia mobile

We had a great weekend at the Elms. This was our first time in that area, and we were pleasantly surprised. The hotel is charming, they have updated wo losing its historic feel. The spa was wonderful. I would recommend making your apt for a week night. We chose a Friday night, and I'm so glad we did. It was...

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Helpful?
Thank MJ0308
Reviewed 2 days ago NEW

We have been to the Elms on two different occasions and it is the most amazing little getaway. The hotel is amazing and the rooms are very spacious and comfortable. The Grotto is so incredible, perfect to just relax. My favorite place to relax is in the dimly lit waiting room for the massage; it has hot tea, snacks, and...

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Thank Alyssa J
Reviewed 1 week ago

This was our second time at the Elms. Both times we stayed one night, got a couples massage and had one meal in the restaurant on site and our review remains the same for both times. The massage is always amazing and the grotto is so worth it. We spent about a total of 3 hours in the grotto. It's...

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Thank Amber O
Overland Park, Kansas
Reviewed 1 week ago

Started off with three friends, two rooms, one night stay. Checked in. Received room keys that did not work, along with room keys to the wrong room. Staff was friendly but very highly disorganized. After correcting the room keys our stay was enjoyable. Food at the restaurant was good. Fun antique stores nearby. The spa was nice. A little crowded...

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Helpful?
Thank StarchedWhiteApron
John M, Manager at The Elms Hotel and Spa, responded to this review

StarchedWhiteApron, Thank you for taking the time to provide feedback on your recent stay at The Elms. I was happy to see that you had a positive experience in our restaurant and spa at the Elms. I am sorry for the confusion you experienced at the front desk during your stay and I would value the opportunity to speak with...

Omaha, Nebraska
Reviewed 1 week ago

My husband and I have visited this destination several times over the past years, even before the remodel. We have always been treated well. We usually stay on the manager's floor and take advantage of the Royal treatment on the 5th floor because we love attending the manager's reception and enjoy talking with others on the same floor. We have...

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Thank 579georgiar
Irvine, California
Reviewed 2 weeks ago

This historical property is unique and well kept. I wish I could rate it higher but when I arrived at 9:30 pm I was told that room service stopped at 9 and there were no other options (including snacks in the room). I was exhausted from a long drive and didn't see any decent restaurants nearby so I went to...

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Thank CinCali
Kansas City, Missouri
Reviewed 3 weeks ago

My husband and I stayed for our 17th anniversary - just as good as it was when we stayed a couple of years ago and plan on coming back many more times! We love this hotel, the rooms, the friendly staff, the grounds. Always an enjoyable experience.

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Thank susancL2029YY
Reviewed 3 weeks ago

When I saw that the Elms had received 4 and a half stars on Trip Advisor, I thought the price must be commensurate with the quality. We were sadly mistaken. The pictures on the hotel website depict a much nicer experience. First, let me say that the hotel is charming and the history is alluring. With that said, it is...

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3Thank Carol M
Kansas City, MO
Reviewed 3 weeks ago

They have done a fabulous job keeping the history of the hotel, and making updates. If you are wanting a resort experience a short drive from Kansas City, this is without a doubt the best option out there. Beautiful grotto, unique pool, lovely rooms.

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Thank KateVehoo
Bartlesville, Oklahoma
Reviewed 4 weeks ago

We sprang for a special package that included spa treatments, a suite, dinner and breakfast. It was a special balue and great way to celebrate our anniversary, the Roosevelt suite was super nice and huge! My only suggestion for improvement would be to upgrade the bed linens, the quality should be better in a hotel of this caliber. The sheets...

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Helpful?
Thank MarciaLHansen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This is more than just an escape from the everyday.It’s an ageless journey to a place where life moves alittle slower. And now, our renovated hotel and spabring The Elms into an entirely new age. It’s thesame old charm, newly appointed. So be our guest.Experience this iconic hotel anew, rejuvenate at thespa and explore charming Excelsior Springs. Wethink you’ll find it to your liking. ... more   less 

Additional Information about The Elms Hotel and Spa

Address: 401 Regent St., Excelsior Springs, MO 64024
Region: United States > Missouri > Excelsior Springs
Price Range: $183 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Elms Hotel and Spa 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
The Elms Hotel Excelsior Springs
Elms Hotel Excelsior Springs
Elm Resort
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Questions & Answers

Here's what travellers have asked, with answers from The Elms Hotel and Spa staff and other travellers.
18 questions
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Questions? Get answers from The Elms Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the 5th floor”
 of 5 bubbles 875alyssaj, 20 Mar 2017 | Read review
“I would spend the extra amount to be on the 5th floor in the Royal package.”
 of 5 bubbles 579georgiar, 9 Mar 2017 | Read review
“The Roosevelt suite is amazing”
 of 5 bubbles MarciaLHansen, 19 Feb 2017 | Read review
“I booked my room thru expedia for the best price.”
 of 5 bubbles jedrock26, 13 Feb 2017 | Read review
“rooms over looking the entrance are great.”
 of 5 bubbles DELAWHERE58, 1 Feb 2017 | Read review
5 of 5