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The Elms Hotel and Spa

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Traveller (306)
Room & Suite (353)
Dining (70)
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Overview
  • Excellent64%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“ghost tour”(116 reviews)
“indoor lap pool”(31 reviews)
“hot tub”(99 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,088)
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Traveller rating
689
240
102
33
22
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Time of year
LanguageEnglish
689
240
102
33
22
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1 - 5 of 1,086 reviews
Reviewed 5 days ago

We have stayed at The Elms multiple times and have never been disappointed. The only thing that could make it better would be a frequent stay program because we have gone so many times. Love the pool, Grotto and lap pool. The Spa is such...More

Review collected in partnership with this hotel
Thank tkuntz2530
Reviewed 5 days ago

The shower had pink mold along the edge and brown on the main area. The pool was filthy and there was not enough chairs to accommodate the guests. The outside eating table and chairs were broken and the cushions were soiled

Review collected in partnership with this hotel
Thank unhappycus2mer1234
Reviewed 6 days ago

You pay for the historic value and not the comfort. The mineral springs lap pool was really neat but I thought the price per night was a little high. We had a double queen room and it was very bright in the room by 6...More

Review collected in partnership with this hotel
Thank laekinsmom
Reviewed 6 days ago

Great hotel to stay at, but I would advise you ask Reservations/Booking agents if there are large events like Weddings being hosted in this hotel at the same time you're wanting to stay there. There's not enough seating around the pool for these large crowds,...More

Review collected in partnership with this hotel
Thank dwillard2018
Reviewed 6 days ago

Been going to the Elms for 30 years. It has been about 3 years since our last stay. It was definitely lower in overall quality. We stayed in a queen room. No complimentary bath towels. No clock radio/ipod dock as touted in the website description....More

Review collected in partnership with this hotel
Thank troutdude
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$138 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (306)
Room & Suite (353)
Dining (70)
Pool & Beach (67)
Amenities (87)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Questions & Answers
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nlindley1
30 December 2017|
AnswerShow all 6 answers
Response from 816beachgirl251 | Reviewed this property |
Our 5th floor suite was a King with mini fridge. I can’t remember about a microwave. We brought food in on multiple occasions.
0
Votes
Carisa R
30 November 2017|
AnswerShow all 2 answers
Response from RichardB562 | Reviewed this property |
I have no knowledge about that. As the previous person indicated, I'd advise you talk to someone in management!
0
Votes
Dana B
4 November 2017|
AnswerShow all 4 answers
Response from jamimba | Reviewed this property |
The outside pool is unheated and was too cold to swim comfortably in back in early September.
1
Vote
Room Tips
"rooms next to the elevators and parlor areas might be noisy"
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"Maybe the suites are better, but the king and 2 queen bed rooms were cramped."
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"At least two are named for Al Capone and Harry Truman because they both stayed there."
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"The 'classic' style is the one that we had (King) and was not very impressive. Be sure and ask about..."
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