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The Elms Hotel and Spa

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Traveller (302)
Room & Suite (342)
Dining (68)
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Overview
  • Excellent67%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“ghost tour”(113 reviews)
“indoor lap pool”(30 reviews)
“hot tub”(99 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,034)
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61 - 65 of 1,032 reviews
Reviewed 10 October 2017 via mobile

Full disclosure, we checked in for a wedding and on a day where they had three weddings at the time, but little excuse for the below issues. 1) Gave our room away. We had reserved a suite. We called at 1pm the day we checked...More

Thank Jeremy C
Response from John M, General Manager at The Elms Hotel and SpaResponded 19 January 2018

Thank you for staying with us! We value your input, and I sincerely apologize about the inconveniences and food mishaps while you were here. We strive to make every visit perfect and memorable for each guest, and it's times like this that remind us we...More

Reviewed 6 October 2017

Wonderful place to relax and enjoy the spa even learned some history. Everyone is so accommodating and pleasant! The food in the tavern was good and best Manhattan I have ever had. First time here and will definitely be back!

Thank Cat0605
Reviewed 5 October 2017

We met our family who live in Columbia, MO. We flew into Kansas City and the Elms Hotel and Spa was less than a 30 minute ride. It was a great place to meet. The hotel is old and elegant. It has history. I've heard...More

Thank E8374YGchristinem
Response from John M, General Manager at The Elms Hotel and SpaResponded 19 January 2018

Thank you for staying with us! We appreciate your input and are delighted you shared your story with us. We hope you will visit again soon, and we'll look forward to seeing you on your next stay. Thanks again!

Reviewed 5 October 2017

As always the elms does not disappoint. Our 5th time and we will return again and again, clean rooms, love the outdoor hot tub and the spa is wonderful! Staff has always been so courteous and friendly! Best hotel and spa ever!More

Thank jenfigura81
Response from John M, General Manager at The Elms Hotel and SpaResponded 19 January 2018

Thank you for staying with us! We are so happy to know you are regular guests, and we thank you sincerely for your business. We hope that every visit is as memorable as the last one. Thanks again, and we'll look forward to seeing you...More

Reviewed 3 October 2017 via mobile

Stayed at this hotel for 2 nights - our sons wedding was on Oct 1st. This is a beautiful old hotel but rooms need a bit of updating, carpet and furniture in rooms were a bit stained. On our first night we stayed in a...More

Thank Chris C
Response from John M, General Manager at The Elms Hotel and SpaResponded 19 January 2018

Thank you for staying with us! We value your input tremendously, and I am truly sorry you had this experience with one of our rooms. We do our best to listen, improve and find resolve to issues, so they are not repeated. Again, I am...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$130 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (302)
Room & Suite (342)
Dining (68)
Pool & Beach (61)
Amenities (87)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Questions & Answers
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nlindley1
30 December 2017|
AnswerShow all 6 answers
Response from 816beachgirl251 | Reviewed this property |
Our 5th floor suite was a King with mini fridge. I can’t remember about a microwave. We brought food in on multiple occasions.
0
Votes
Carisa R
30 November 2017|
AnswerShow all 2 answers
Response from RichardB562 | Reviewed this property |
I have no knowledge about that. As the previous person indicated, I'd advise you talk to someone in management!
0
Votes
Dana B
4 November 2017|
AnswerShow all 4 answers
Response from jamimba | Reviewed this property |
The outside pool is unheated and was too cold to swim comfortably in back in early September.
1
Vote
Room Tips
"Be sure to check into their packages"
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"Get a higher floor. Otherwise your view may be roofs and HVAC systems. Opt for the one-bedroom suites -- not..."
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"We stayed on the third floor."
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"We had a beautiful view out the front, straight up the boulevard."
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