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Kansas City Marriott Downtown

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Traveller (277)
Room & Suite (149)
Dining (38)
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Overview
  • Excellent29%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,224)
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All reviewsconvention centermain towerpower and light districtthe concierge loungepower striplobby barwithin walking distancetop floorattending a conferenceguest servicesself parkbusiness travelercoffee makervalet parkingelevatorskywalkmetropolitan
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1 - 5 of 1,207 reviews
Reviewed 5 days ago

Stayed here for a conference. GREAT facility, newly renovated property. Alexis at check in and Leonard in the Concierge lounge were terrific. The food at this place is just ridiculous good. The staff is very pleasant and accommodating. Very clean. This property is right across...More

1  Thank Bob W
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 days ago

Thank you for your review. We are delighted that you had a great experience at our property and that Alexis and Leonard gave you Brilliant service. I am happy to hear that you enjoyed your room accommodations and the selection of food options in the...More

Reviewed 5 days ago via mobile

The Marriott is an ok hotel. Remember it is only 3* so manage your expectations. There are two towers, one old and one refurbished. The refurbished is definitely better. Room service is very bizarre. It’s dressed up as a ‘causal’ eat out service. What they...More

Thank SkittyMitty
Response from David T, Manager at Kansas City Marriott DowntownResponded 4 days ago

Thank you for taking the time to post your comments. We appreciate all types of feedback to help us continue to improve our hotel operations. Our goal is to always provide complete guest satisfaction and I do apologize that we did not met expectations in...More

Reviewed 2 weeks ago via mobile

I have stayed here twice; both were business trips - one of a week and one of 10 days. Each time my room was clean, comfortable and well appointed. My only bugbear was that the menu wasn’t really extensive enough and wasn’t updated between my...More

Thank Chris B
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 1 week ago

Thank you for taking the time to send your comments concerning your recent stays. We appreciate you choosing our hotel when your business travels bring you to Kansas City. I am pleased that you have found your room accommodations clean and comfortable. I will share...More

Reviewed 3 weeks ago

I was very disappointed in this hotel. The rooms are extremely outdated - the furniture, the bathroom, all of it. I had to get underneath the bed to find an outlet to charge my phone at night. The lamps were old as dirt and didn't...More

Thank Ctrent
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 weeks ago

Thank you for your review. I would like to apologize for the inconveniences you experienced at our property. If you have a moment can you contact me. I would like to speak to you more about your recent stay. We are currently renovating our guest...More

Reviewed 3 weeks ago

I was in a room on the 18th floor. The room was sufficient for the stay. The beds were extremely comfortable. It was nice having a refrigerator in the room. One downfall to the room was lack of plugs/usb ports. We had 3 people in...More

Thank lora0413
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 3 weeks ago

Thank you for your review. We are currently renovating our guest rooms and we are very excited for the new look. We are adding extra electrical outlets to these rooms as well as many more upgrades. We do have power strips available upon request. I...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$203 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$203 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (277)
Room & Suite (149)
Dining (38)
Pool & Beach (3)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
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Jennifer B
1 June 2017|
AnswerShow all 6 answers
Response from Alvaro C | Reviewed this property |
Yes.
0
Votes
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tracy d
3 May 2017|
Answer
Response from Beth M | Property representative |
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
0
Votes
michelefO3769SU
17 April 2017|
AnswerShow all 4 answers
Response from Beth M | Property representative |
Our hotel is located downtown Kansas City. You should always be aware of your surroundings. At night we recommend to walk in pairs or with a group of people. We look forward to your visit.
1
Vote
Room Tips
"Away from elevators is good. request a suite if you can get one."
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"Rooms away from the elevator banks are most quiet"
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"If you want to be in the building with all of the amenities ask for it when you book or when you arrive."
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"High Floor either 16 or 17 for best views"
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