We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed here for a conference. GREAT facility, newly renovated property. Alexis at check in and Leonard in the Concierge lounge were terrific. The food at this place is just ridiculous good. The staff is very pleasant and accommodating. Very clean. This property is right across...More
1 Thank Bob W
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 days ago
Thank you for your review. We are delighted that you had a great experience at our property and that Alexis and Leonard gave you Brilliant service. I am happy to hear that you enjoyed your room accommodations and the selection of food options in the...More
The Marriott is an ok hotel. Remember it is only 3* so manage your expectations.
There are two towers, one old and one refurbished. The refurbished is definitely better.
Room service is very bizarre. It’s dressed up as a ‘causal’ eat out service. What they...More
Response from David T, Manager at Kansas City Marriott DowntownResponded 4 days ago
Thank you for taking the time to post your comments. We appreciate all types of feedback to help us continue to improve our hotel operations. Our goal is to always provide complete guest satisfaction and I do apologize that we did not met expectations in...More
I have stayed here twice; both were business trips - one of a week and one of 10 days. Each time my room was clean, comfortable and well appointed.
My only bugbear was that the menu wasn’t really extensive enough and wasn’t updated between my...More
Thank Chris B
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 1 week ago
Thank you for taking the time to send your comments concerning your recent stays. We appreciate you choosing our hotel when your business travels bring you to Kansas City. I am pleased that you have found your room accommodations clean and comfortable. I will share...More
I was very disappointed in this hotel. The rooms are extremely outdated - the furniture, the bathroom, all of it. I had to get underneath the bed to find an outlet to charge my phone at night. The lamps were old as dirt and didn't...More
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 weeks ago
Thank you for your review. I would like to apologize for the inconveniences you experienced at our property. If you have a moment can you contact me. I would like to speak to you more about your recent stay. We are currently renovating our guest...More
I was in a room on the 18th floor. The room was sufficient for the stay. The beds were extremely comfortable. It was nice having a refrigerator in the room. One downfall to the room was lack of plugs/usb ports. We had 3 people in...More
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 3 weeks ago
Thank you for your review. We are currently renovating our guest rooms and we are very excited for the new look. We are adding extra electrical outlets to these rooms as well as many more upgrades. We do have power strips available upon request. I...More
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and Sea Life. Union station right next to Crown Center has Science City, which is great for children. We look forward to seeing you in the near future.