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    InterContinental Kansas City at the Plaza

    401 Ward Pkwy, Kansas City, MO 64112-2102
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    02/10/2017 03/10/2017
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    US$273US$319
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    Traveller (294)
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    Dining (18)
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    Overview
    • Excellent57%
    • Very good23%
    • Average10%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “oak room” (96 reviews)
    “craig walter” (80 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
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    The Fontaine
    1,161 reviews
    #3 of 109 hotels in Kansas City
     
    The Raphael Hotel, Autograph Collection
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    The Westin Crown Center
    2,235 reviews
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    Hampton Inn & Suites Kansas City Country Club Plaza
    911 reviews
    #6 of 109 hotels in Kansas City
     
    Rooms
    2 Oct3 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,547)
    There are newer reviews for InterContinental Kansas City at the Plaza
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    11 - 15 of 1,532 reviews

    Reviewed 1 week ago via mobile

    I've stayed in many cities in America, but spent most of my time on the East or West coasts. This trip, for a wedding reception, was my first time in the Mid West. Although excited to be just about anywhere new, I didn't think there...More

    Thank GentlemanA
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

    Dear GentlemanA, Thank you for your comprehensive review of the InterContinental Kansas City at the Plaza. We love it when guests visit the area for the first time as the impression is always a very pleasant surprise. Kansas City has so much to offer, and...More

    Reviewed 1 week ago

    The InterContinental is always a great choice for lodging in KCMO. Located in the Plaza District it is within walking distance to a variety of restaurants and attractions. Staff are very attentive and courteous. Pet Friendly too!

    Thank BJR2000
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

    Dear BJR2000, Thank you for choosing the InterContinental Kansas City and for sharing your 5-star experience on TripAdvisor. We will look forward to welcoming you back! Sincerely, Don Breckenridge General Manager

    Reviewed 2 weeks ago

    Hotel was beautiful, clean, great location...unfortunately service on all levels was just awful, with the exception of the bell, valet staff. 8 hours and many phone calls before our roll away bed was finally delivered. Unfriendly service staff is putting it mildly. Six of us...More

    1  Thank Kelly S
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

    Dear Kelly S, Thank you for your feedback and please accept my sincerest apologies for the poor service you experienced, which is certainly not reflective of our 4-diamond standards. I would appreciate the opportunity to communicate with you directly. This will allow me to personally...More

    Reviewed 2 weeks ago

    Kansas City deserves a great flagship hotel. The InterContinental finally retook that place after years of decline. The restoration of the hotel was done very well. We also enjoyed what they have done with the outdoor pool and bar. The pool is uniquely positioned to...More

    Thank Bill S
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

    Dear Bill S, Thank you for visiting the InterContinental Kansas City and American Slang. We appreciate you sharing your feedback on TripAdvisor and awarding our team a 5-star rating. The very expansive renovation you referred to was completed earlier this year. Included were all guestrooms...More

    Reviewed 2 weeks ago via mobile

    We were supposed to go on vacation in July but had to cancel a couple weeks before. Intercontinental charged us over $500 even though we cancelled way ahead of time. They didn't even offer us a credit. This is a crooked way to do business!...More

    Thank cmcroxanne
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 2 weeks ago

    Dear cmcroxanne, Most all reservations booked at the hotel may be cancelled without any fee up to 6 pm two days prior to arrival. The only exception to this is advance purchase reservations. Like all hotel brands, IHG makes advance purchase reservations available to travelers...More

    The Fontaine
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    Hampton Inn & Suites Kansas City Country Club Plaza
    911 reviews
    #6 of 109 hotels in Kansas City
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$226 - US$373 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Kansas City
    • #5 Romantic Hotel in Kansas City
    • #12 Business Hotel in Kansas City
    • #12 Family Hotel in Kansas City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 371
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Travelocity, Booking.com, Orbitz, Cancelon, TripOnline SA, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your InterContinental Kansas City at the Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Kansas City
    • Also Known As
    • Intercontinental Kansas City At The Plaza Hotel Kansas City ,
    • Kansas City Intercontinental ,
    • Fairmont Hotel Kansas City
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    Traveller (294)
    Room & Suite (161)
    Dining (18)
    Pool & Beach (9)
    Hotel & Grounds (175)
    Bathroom (22)
    Business Centre & Event Rooms (6)
    Nearby
    Courtyard Kansas City Country Club Plaza
    542 reviews
    .56 km away
     
    The Raphael Hotel, Autograph Collection
    873 reviews
    .07 km away
     
    Hampton Inn & Suites Kansas City Country Club Plaza
    911 reviews
    .62 km away
     
    Sheraton Suites Country Club Plaza
    744 reviews
    .47 km away
     
    Nearby Restaurants
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    BRIO Tuscan Grille
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    Nearby Attractions
    The Nelson-Atkins Museum of Art
    2,482 reviews
    1.14 km away
    Country Club Plaza
    1,650 reviews
    .17 km away
    The National Museum of Toys and Miniatures
    187 reviews
    1.26 km away
    Loose Park
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    .81 km away
    Ask a question
    Questions & Answers
    PattyCakes S
    27 July 2017|
    AnswerShow all 3 answers
    Response from Marion B | Reviewed this property |
    I'm sorry I don't know, stayed in June. Suggest you contact hotel directly.
    0
    Votes
    pianointerpretations
    21 July 2017|
    AnswerShow all 3 answers
    Response from Renee B | Reviewed this property |
    I am not sure, but if you have a room with a balcony you can smoke out there
    0
    Votes
    Brian K
    23 May 2017|
    AnswerShow all 8 answers
    Response from Kara H | Reviewed this property |
    Ours was! The hotel was recently renovated so our room was in excellent condition.
    0
    Votes
    Room Tips
    "I love the concierge levels. Plaza views are desirable."
    Read review
    "Club InterContinental on floors 10 and 11 is amazing."
    Read review
    "Request a room with the view of the gondola rides!"
    Read review
    "All rooms at the front of the hotel have balconies with a pool view and view of the plaza."
    Read review
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