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InterContinental is perfectly located directly across from Country Club Plaza and also a 10 min drive to Union Station where you can park (paid) and catch either the Hop on Off Double Decker Bus or Sightseeing trolley.The bus also picks up at the Plaza at...More
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 3 weeks ago
Thank you for choosing the InterContinental Kansas City and for letting us know you loved your stay. We'll be sure to share your comments with Craig.
It will be our pleasure to welcome you back!
We stayed at the Intercontinental on our wedding night. The room was nice but was hoping they would go the extra mile for us knowing it was our wedding day, but that customer service piece was lacking. View from room was great as it overlooked...More
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 4 weeks ago
First of all, congratulations on your wedding!
We regret that there was not a complimentary upgrade available during your recent stay with us. Our staff thoroughly enjoys providing upgrades in recognition of a special occasions, and has a long history of doing so...More
The hotel banquet staff for the event I attended was exceptional! They are friendly, willing to go out of their way to meet your requests and provide exceptional service. This is the second year I've been to this specific event at the Intercontinental and the...More
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 18 August 2017
Thank you for sharing your feedback from the recent catering event on TripAdvisor. We're glad to hear you enjoyed it again this year.
Both Mafutari and Hassan have been with the hotel for many years. As you experienced, they specialize in providing a...More
Great stay here for a couple of days. Lovely hotel with great facilities like a gym & swimming pool. Close to the Country Club Plaza. Lucky to be upgraded to a suite with access to club lounge. Don, the host, made you feel very welcome!More
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 16 August 2017
Thank you for choosing the InterContinental Kansas City and for sharing your feedback on TripAdvisor. We always value and appreciate a 5-star rating.
Our Fitness Center has all new equipment and the outdoor pool is certainly one of the most popular amenities this...More
We have stayed at this hotel many times over the years mostly to celebrate our Anniversary or Birthday etc. We will not be staying here again however. Upon check in we weren't even really greeted or welcomed (I work in customer service so I pay...More
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 14 August 2017
Thank you for your feedback and happy belated anniversary.
We appreciate your loyalty to the hotel over the years and certainly hate to hear that your most recent stay did not live up to your previous visits.
Complimentary turn down service is provided...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$227 - US$373 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Luxury Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#12 Business Hotel in Kansas City
#12 Family Hotel in Kansas City
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Intercontinental Kansas City At The Plaza Hotel Kansas City ,