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Extended Stay America - Kansas City - Country Club Plaza

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Extended Stay America - Kansas City - Country Club Plaza
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120 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Reviewed 1 week ago via mobile

Firstly: We scored this stay on HotWire so it landed inside our budget. That aside it was a well set up, tidy and professional stay. Fantastic location for a tourist with the Arts Campus and Historic buildings within walking distance. So glad we stumbled onto it

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Helpful?
Thank Barbara A
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Your feedback is important. Thank you for your comments. I am pleased to read how well you enjoyed our convenient location and your overall positive accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Colorado Springs, Colorado
Reviewed 3 weeks ago

Coffee pot didn't work, the room was filthy with trash under the bed and chair. The bathroom was gross and the "hardwood floors" were sticky. Had to ask for utensils and cooking items. The room smelled like bubble gum, and the sheets didn't fit the mattress.

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1Thank LWS1124
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will be retraining our team to ensure your experience is not repeated. It is very helpful for us to hear from...

Reviewed 8 December 2016

I was told by the check-In lady, if we needed any kitchen items just let her know. Last time we stayed here they were already in the room. If we had wanted to cook anything for ourselves or warm anything we brought back to our room, we had nothing to put it on or silverware to eat with.

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Helpful?
Thank Janice G
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that the change in policy on dishes was an issue. Your comments were reviewed by the staff, and we will explain why we need to insure the cleanliness of the dishes prior to delivery to ensure your experience is not repeated. The staff and...

Wichita, Kansas
Reviewed 5 December 2016

It was clean friendly and great location. I stayed in a different Extended Stay in KC and it was horrible. I did let the GM know and he said he is working on making that one a better place. I will always stay at this Extended Stay near the Plaza every time I am in KC for sure.

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Helpful?
Thank Rita A
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for taking the time to share your experience. It is great to see you enjoyed our location, the friendliness of our staff, and how attentive our general manager. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Ozark, Missouri
Reviewed 22 November 2016

The hotel was acceptable - not fancy. The room was clean and worked well for a one-night stay. Location is good, close to eating places, etc. The breakfast is not really a breakfast - it's just coffee and some packaged granola bars.

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Helpful?
Thank Ozarks_Prater
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I want to thank you for taking the time to post a review of your stay. We are sorry that you found the breakfast to be insufficient; however, we are glad that you approved of the cleanliness and location. Thank you again for your review. We truly value your business and appreciate you choosing Extended Stay America.

Kansas City, Missouri
Reviewed 17 November 2016

This hotel is a bit outdated by today's standards. PROS: clean, hot water, full kitchen, effective HVAC, good location. CONS: outdated furnishings, small HDTV with HD service (analog only), turtle speed wifi (measured at 128k, see note below about how to get around this!), noisy/thin walls/ceilings. Overall it's a solid choice for a basic stay for the lower price compared...

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Helpful?
Thank notgivenhere
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

I appreciate you taking the time to write a review of your experience with us. We truly appreciate your comments about cleanliness, as well as, a full kitchen; however/yet, we are saddened to hear that you were not happy with the TV channel selection. Thanks to your comments, we will begin evaluation options. I am grateful for the feedback you...

Beloit, Wisconsin
Reviewed 26 September 2016

We never stayed at an extended stay hotel before. It would have been very comfortable if we would have had to stay for an extended period of time. Our one night's stay was clean and comfortable. The neighborhood was pleasant with very upscale shopping just a short walk away. Also plenty of nice restaurants in the area. The hotel is...

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Thank Rose610
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

We appreciate you taking the time to write a review of your stay and for choosing to stay with us. It is satisfying to read that you enjoyed your first time staying at one of our locations. Even better that you favored your accommodations and the location of our hotel. The staff and I would like to thank you again...

Columbus, Ohio
Reviewed 11 September 2016

Was a nice hotel right outside of Country Club Plaza. It is within walking distance of 2 Art Museums, multiple parks and everything the Country Club Plaza had to offer. I got a great deal and was not disappointed. The bed was comfy and extra pillows made for a great night sleep. There is a kitchenette, a table and chair...

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Helpful?
Thank PLM2534
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Your feedback is very important. Thank you for sharing. I am pleased to read you enjoyed our convenient location to much of what the area has for the community. It is also great to know you found your clean, comfortable accommodations suitable to your liking. Once more, thank you for posting your review. We look forward to having you visit...

Siem Reap, Cambodia
Reviewed 12 August 2016

The staff are very helpful and attentive. Breakfast is grab and go concept, quite unusual for us but is works well. The location is right in the city area of Kansas and the fountains just across the road are beautiful at night

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Helpful?
Thank andynelson22
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for sharing your experience. I am pleased to see you were well accommodated by our staff and found our location convenient. We strive to give guests and excellent experience, so it i satisfying we were able to do that for you. Thank you again for sharing your comments with us. We look forward to hosting you again in...

Reviewed 25 July 2016 via mobile

We spent $207 for one night. There was leftover food in the fridge from a previous guest, the beds were very hard and uncomfy. Compared to all other hotels, I'd never pay more than $100 for a stay like this. The breakfast is very minimal... Granola bars or a pre-packaged muffin. Service was friendly however.

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Helpful?
Thank Dani B
Manager_11525, Manager at Extended Stay America - Kansas City - Country Club Plaza, responded to this review

Thank you for your recent review of your stay. We are excited to read your remarks about the staff. However, we are very sorry that there was food left in the fridge. Your comments were reviewed by the staff, and we will be thoroughly checking all fridges to ensure your experience is not repeated. I am grateful for the feedback...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Kansas City - Country Club Plaza

Address: 4535 Main St, Kansas City, MO 64111-1815 (Formerly Homestead Studio Suites)
Region: United States > Missouri > Kansas City
Price Range: $167 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Country Club Plaza 2.5*
Number of rooms: 99
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Also Known As:
Homestead Studio Suites Kansas City - Country Club Plaza Hotel Kansas City
Homestead Suites Kansas City
Homestead Kansas City
Kansas City Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Kansas City - Country Club Plaza staff and other travellers.
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Questions? Get answers from Extended Stay America - Kansas City - Country Club Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the marriot for their extended stay packages”
 of 5 bubbles LWS1124, 27 Dec 2016 | Read review
“We did get lucky in that we did have a good view of the Plaza lights from our room.”
 of 5 bubbles 845janiceg, 8 Dec 2016 | Read review
“Not the safest place. If you don't need to keep a pet there are better hotels in the area for close to the same price.”
 of 5 bubbles kar9097, 20 Jul 2016 | Read review
“All rooms are equally good.”
 of 5 bubbles , 13 Jun 2016 | Read review
“Stay somewhere else”
 of 5 bubbles joes701, 11 Jul 2015 | Read review
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