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Extended Stay America - Kansas City - Country Club Plaza

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Traveller (36)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent19%
  • Very good19%
  • Average26%
  • Poor16%
  • Terrible20%
Travellers talk about
“full kitchen”(11 reviews)
“self catering”(2 reviews)
“kitchen stuff”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (167)
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All reviewsfull kitchenself cateringkitchen stuffcoffee maker in roomcountry club plazastove topoatmealroom was cleanawesome locationhome away from homethe holiday innbreakfast barone night staythe general managerrestaurants and shoppingsprint centershowtime
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11 - 15 of 164 reviews
Reviewed 8 November 2017

We booked and paid for room with two beds as 4 adults were in our party. Two people had to sleep on the floor as no other rooms were available. There wasn't even a plastic cup available for water to take my medicine with. Website...More

Review collected in partnership with Extended Stay
Thank Lori W
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 9 November 2017

Lori, we are so sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent these...More

Reviewed 22 October 2017

What a disappointment for a hotel next to the Plaza. Lobby was so worn. Linens in room were very worn. Hotel is loud. TV wasn’t HD and the volume didn’t adjust. No coffee maker in room. Check in was lengthy because they didn’t have the...More

Review collected in partnership with Extended Stay
Thank runandtravel
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 23 October 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 12 October 2017

It was the worst place we have ever been. Bed was as hard as a rock. Electrical cords were taped and not save. Toilet ran for 5 minutes every time it was flushed. No housekeeping at all. It had a kitchen but no coffee pot.More

Review collected in partnership with Extended Stay
Thank X8079BSdans
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 13 October 2017

Please accept our apologies for your unpleasant experience at our hotel. Thank you for sharing these issues so we can make adjustments. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured...More

Reviewed 3 October 2017

The young girls that worked there were wonderful. The location is terrific, walk to Country Club Plaza. Don't get room 301, it reeks of cigarette smoke, which is odd because it's a smoke free hotel. They tried to fix it, and we tried too, but...More

Thank debidorandy
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 3 October 2017

Thank you for your feedback. We are pleased to know our location was convenient for your needs and that you were impressed with the service provided by our staff. However, we are sorry for the inconvenience you experienced due to the smoke smell in your...More

Reviewed 3 October 2017 via mobile

The facility is a basic kitchenette unit. We moved here from the Air B&B because the beds were so uncomfortable there. Got to say Extended Stay America has more comfortable beds. The TV situation is basic cable with the addition of Showtime. If you want...More

Thank David K
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 3 October 2017

David, thank you for choosing to stay at Extended Stay America. It’s good to know you had a pleasant visit and were impressed with the comfort of your room. We appreciate you staying with us and we hope to see you again soon. Sincerely, Hotel...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$101 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$101 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (29)
Dining (2)
Questions & Answers
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Slee0322
17 November 2015|
Answer
Response from vguerke | Property representative |
Thank you for your inquiry! The Extended Stay America - KC Country Club Plaza location does not offer transportation services however, taxi service is available to and from the greyhound station. I am unsure of the cost but... More
1
Vote
Room Tips
"Stay somewhere else."
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"It's pretty easy for sound to travel in this hotel."
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"just not room 301"
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"Ask for the quiet side of the hotel"
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