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Crowne Plaza Hotel Kansas City Downtown

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Crowne Plaza Hotel Kansas City Downtown
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681 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
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Showing 675: English reviews
Council Bluffs, Iowa
Reviewed 30 January 2017

This hotel is consistently good and is located in the heart of Downtown Kansas City. There are lots of great restaurants and the Power and Light District is just down the street. Staff is great and rooms are very clean! We liked the lobby bar as well. Great place to stay in downtown Kansas City.

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Helpful?
Thank KCRoyalfann
Management response:

Dear KCRoyalsfann, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are so happy to hear that our property and staff were able to meet your expectations. We are glad our location worked out for you during your visit and we...

Indianola, Iowa
Reviewed 26 January 2017 via mobile

It was a nice hotel to stay at. It was clean and the bed was comfortable. The only thing that I did not like was the small bathroom. If ever you need a shuttle ride to any location from the hotel be sure to ask for Mitchell. He is an outstanding asset to that hotel. Very friendly and knowledgeable of...

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Helpful?
Thank Tony K
Management response:

Dear Tony K, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear our staff and property were able to meet your expectations. We are glad our staff was able to provide you with knowledge of the area...

NY
Reviewed 25 January 2017

Reliable hotel with a great, helpful staff. Quenton at the front desk was particularly helpful and friendly and this sets a great tone for the hotel. The rooms were large and clean (although the bathrooms were a bit small. The breakfasts were nice and offered a good variety, but the restaurant hours were a bit limited. However, this hotel is...

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Helpful?
Thank Kakir
Management response:

Dear Kakir, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are so happy to hear our property and staff were able to meet your expectations. Thank you for mentioning the individuals who were able to provide you with assistance during...

Washington DC, District of Columbia
Reviewed 23 January 2017 via mobile

What a great value for money hotel. Centrally placed and amazingly friendly staff. Short walk to some great eating places . Also has a Starbucks and gift shop. Rooms are a great size and great fitness centre as well

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Helpful?
Thank hoss_13
Management response:

Dear hoss_13, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear our property and staff were able to meet your expectations. We were happy to accommodate you during your visit to the Kansas City area. We're glad...

Bowling Green, Kentucky
Reviewed 31 December 2016 via mobile

Thanks front desk staff...we were VERY happy to be given a room 1.5 hrs before normal check in which was greatly appreciated! Later in our stay we ran into issues with the Concierge Level (unauthorized people were sneaking in with their friends room key). NOT COOL! This meant the room was crowded and the food was quickly depleted. When this...

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Helpful?
Thank Melissa W
Jasper, Missouri
Reviewed 27 December 2016 via mobile

Crowne Plaza is a really great area, love how the hotel is not only close but connected to so many places. The hotel is ok we stayed for 4 nights after Christmas. Had what I guess you could call a budget room, the beds are nice and overall good quality room. The problem is for the price you pay per...

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Helpful?
Thank Robster117
IHGService, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Robster117, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location. However, I was concerned to see that you were not impressed with our amenities and the charges associated with it, particularly the WiFi. I would like to apologize for...

Seattle, Washington
Reviewed 18 December 2016 via mobile

Front desk supervisor, Connor, was extremely helpful during our stay at the Crowne Plaza. He went above and beyond to make our stay as comfortable as possible! The rest of the front desk staff was equally as helpful. The hotel also offers a convenient shuttle to transport you around the city. We will definitely be choosing to stay here again...

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Helpful?
Thank tiffanibeste
ATHENS
Reviewed 6 December 2016 via mobile

Excellent IHG property in the heart of Power and Light district downtown. Provided an upgrade to a suite with my IHG Spire level. Clean updated room. With executive level access had free hot breakfast and evening cocktail hour.

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Thank David A
Shawnee, Kansas
Reviewed 6 December 2016 via mobile

Even though the hotel is not a modern hotel, it is nicely decorated and the location to downtown and power and light district is great. The only downfall is the parking. It is narrow and a pain to get in: out of hotel. Just park it and walk

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Thank lecuru
Reviewed 5 December 2016 via mobile

Hotel is conveniently located close to venue . However parking was not free although it was conveyed at club reservations ... mess finding a spot . Room was dirty . When complained we were given a new room . Executive lounge was most appreciated . We have no time for lengthy breakfast in mornings before games . It's early up...

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Helpful?
1Thank Germanokigirl
IHGService, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Germanokigirl, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I sincerely apologize if the parking situation, breakfast rate, and the dated condition of the rooms may have let down your stay. Your feedback is of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte St, Kansas City, MO 64105-1626
Region: United States > Missouri > Kansas City
Price Range: $294 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Kansas City Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Kansas City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families upgrade to the suite.”
 of 5 bubbles E721KWstephaniem, 19 Mar 2017 | Read review
“Handicapped rooms are quite spacious but the showers leak like the Niagra.”
 of 5 bubbles 427emilye, 13 Feb 2017 | Read review
“Very nice. stay up high with view”
 of 5 bubbles Travel333333A, 18 Nov 2016 | Read review
“Just be sure to confirm amenities before you book.”
 of 5 bubbles DLF914, 15 Nov 2016 | Read review
“Request a room away from the external construction site”
 of 5 bubbles J6650PNsusant, 6 Nov 2016 | Read review
5 of 5