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Crowne Plaza Hotel Kansas City Downtown

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Traveller (123)
Room & Suite (71)
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Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(186 reviews)
“sprint center”(59 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (884)
There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
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All reviewspower and light districtfront desksprint centerthe executive loungemusic halldance competitionking suitevalet parkingtwo blocksgreat customer serviceupon checkbusiness tripan older hotelshuttle serviceroxannegarageconference
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21 - 25 of 876 reviews
Reviewed 4 weeks ago via mobile

We had incredible service with TJ and the entire staff. They were so accommodating and willing to work with us on our visit. Would completely recommend to anyone and will be staying again in the near future!

Thank Decker G
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you so much for taking the time to give us your feedback! I am happy to hear that you enjoyed TJ and his staff, and I will pass your compliments on to them. We hope to see you next time you're in Kansas City!

Reviewed 4 weeks ago via mobile

I've been coming here for about four years and each time the kitchen gets worse and worse. Appeantly I can only order certain things depending on whether the kitchen feels like making it or stocking it. And this new late night menu is a joke....More

Thank Heather C
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for leaving us this feedback. I am sorry that we failed to meet your expectations and I will be passing your comment along to the appropriate management. I am glad to hear that you enjoyed Rozann, though! Thank you for choosing Crowne Plaza...More

Reviewed 4 weeks ago

Kaleigh was so welcoming and helpful right from the moment we walked in. She spent a lot of her time making us happy Customers by giving us tourist info, restaurant recommendations, and ensuring to answer any questions we had about the area. It's nice to...More

Thank deanoswa
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for this great review! I am so glad to hear that you had a great check in experience with Kaleigh, and I'll be sure to pass your compliments on to her and her supervisors. We hope to see you again next time you're...More

Reviewed 4 weeks ago

Kaleigh greeted us right when we walked through the door, handled a complicated check in with ease, was exceptionally helpful and hysterically funny. The first face one sees on a trip can make all the difference and in this case we were very fortunate.More

Thank Lara R
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you so much for your great review! I am so glad that Kaleigh was able to make your check in experience a good one. We're very proud to have her on our team. I'll be sure to pass your compliments along to her and...More

Reviewed 4 weeks ago

The service I received from Rosalind and Shawnte was exceptional! I enjoyed my stay. My room was always cleaned by the staff. The staff greeted me each day upon my return to the hotel from my meetings. I recommend staying at the Crown Plaza if...More

Thank Ehuell06
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you so much for taking your time to leave us your feedback. I will be sure to pass your compliments on to Rosalind, Shawnte, and their supervisors! I am so glad that you enjoyed your stay with us, and we hope to see you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$148 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$148 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (123)
Room & Suite (71)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amanda D
22 March 2018|
Answer
Response from Abbey B | Property representative |
We typically open the pool around Memorial Day, weather permitting.
0
Votes
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
Room Tips
"Awesome view, accessibility, great restaurant, Starbucks in the lobby, shuttle service"
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"Try to get a room higher up and away form the two sets of elevators"
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"I loved the 10th floor. Good views and Quiet"
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"Spacious suite with a homey feeling."
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