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Holiday Inn Express Hotel & Suites Kansas City Sports Complex

133 reviews
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Traveller (18)
Room & Suite (196)
Pool & Beach (22)
Overview
  • Excellent35%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)Write a Review
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All reviewsroom was cleanstarlight theaterfront desk staffbreakfast choicesstay there againbreakfast areathe staff was friendly and helpfulhiegameroyalscerealballparktelevisionmoconcert
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1 - 5 of 133 reviews
Reviewed 3 weeks ago via mobile

We stayed here and enjoyed our stay.The rooms were clean and the bed was comfortable.The staff was friendly and helpful.The parking is plentiful.The breakfast was awesome,lots of choices.Would definitely stay here again.

Thank David S
Hotel's Favourite
Reviewed 15 August 2017

When we arrived, there was a problem with the room we were assigned so they immediately moved us to another room. Our keys stopped working within a couple of hours (on the 2nd room) and the staff immediately responded to this and worked on the...More

Thank KSV-FL
Reviewed 21 August 2017 via mobile

Even though this a difficult property to access, HIEx should capitalize on their proximity to the stadium and theatre areas with a shuttle, even if an extra charge. The quality of stay was certainly not worth the $$$ charged due to access, loud rooms, and...More

Thank Mark W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded 17 September 2017

Dear Mark W, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our rooms, breakfast selection and location. Reviews like yours are very valuable as they...More

Reviewed 28 July 2017 via mobile

June 17, 2017, I had reserved a room to stay at this hotel chain on a busy Saturday night. Unfortunately, while we were staying, the power went out. There were no lights, no air conditioning, no tv, no refrigerator. It was so dark we couldn’t...More

Thank Laura S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded 12 August 2017

Dear Laura S, Thank you for taking the time to write a review about your stay with us. We'd like to apologize for the inconvenience caused by the power outage during your visit. We also regret the issues you had with the charged and with...More

Reviewed 28 July 2017 via mobile

The mattress and comforter was nice and cozy! I wish I had one! The room had a refrigerator and microwave. It was really nice and clean and everyone was really friendly. The only downfall was our window had a leak and it was raining really...More

Thank Sarah E
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$100 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (18)
Room & Suite (196)
Pool & Beach (22)
Dining (21)
Amenities (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
nonfatcatz
16 June 2016|
AnswerShow all 3 answers
Response from Marty F | Reviewed this property |
Don't know..... Call the hotel and ask.
0
Votes
monarn1
4 April 2016|
Answer
Response from Marty F | Reviewed this property |
Hmmmm..... I don't think so. Call them directly at 816-997-9444 and ask.
0
Votes
irishvortex
28 September 2014|
AnswerShow all 2 answers
Response from Pamela H | Property representative |
Although we do not have a dedicated shuttle, we have relationships with private taxi operators and they do provide transportation to and from the stadiums. Thank you - Pamela H
0
Votes
Room Tips
"The third floor was very nice, quiet and we had a good view of a wooded area."
Read review
"Our room was quiet & roomy- not too far from the lobby; breakfast was great for a hotel breakfast buffet."
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"If you like to watch TV in bed, do not get a ground floor room as the TV's are far from the beds. Rooms..."
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"call ahead if you know what time your local Chiefs game will start"
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