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When we arrived, there was a lot of mold in the bathroom. We told the front desk staff and the hotel manager immediately apologized, moved us to another room and inspected the first room. She told us that she put the room "out of service"...More
We arrived early afternoon at the HIE fully aware it was earlier than the 3:00 pm check-in hour. But our sweet, helpful young lady, Victoria, said she would gladly fix us up with our room. We visited a little and she explained the breakfast hours...More
Response from Pamela H, General Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded 21 February 2017
Thank you for taking the time to provide us with your review. It was such a pleasure to assist you and we look forward to your return! We hope you are able to enjoy breakfast at the hotel, if not, we will make sure you...More
We are fond of Holiday Inn Express hotels. Stayed several nights during a five week trip last fall and almost all of them were great. This one, not so much. When I booked it, I wanted something close to the Kansas City Sports Complex. The...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded 12 May 2017
I'm glad to hear back from one of our frequent Holiday Inn Express guests. I'm very sorry to learn we weren't able to meet your expectations with the services and amenities that we offer from our brand this time. It is regretful that...More
This hotel sits right off a very busy highway and right next to an abandoned building (which was our entire view). The hotel itself looks like it was just renovated and was very pretty inside, the rooms and beds were especially nice. The breakfast was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded 20 May 2017
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am pleased to know that you found our rooms and beds nice and I am sorry to hear that our...More
The grounds were immaculate as was the lobby and my room. I found the desk clerk to be very friendly and helpful in suggesting some nearby locations to eat ranging from a simple fast food joint to good sit-down barbecue or other cuisine. The room...More
US$121 - US$210 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Kansas City Sports Complex