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Chase Suite Hotel Kansas City Airport

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Chase Suite Hotel Kansas City Airport
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265 Reviews from our TripAdvisor Community

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There are newer reviews for Chase Suite Hotel Kansas City Airport
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Showing 264: English reviews
Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2014

When we checked in the front desk staff was very nice. HOWEVER, the room we were placed in smelled funny (sort of smokey and stale) and the carpet was damp in spots. The furniture looked worn and I felt that it might not have been very clean. We decided to stay anyway, however half an hour after checking in we... More 

Helpful?
1 Thank JessicaLaura2014
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

I am so very sorry for the problems you encountered during your stay. My staff know they are always suppose to knock before entering any room and I can not apologize enough for their lack of courtesy. Please be assured I have spoken with the staff as well as the management team and this should NEVER happen again. Should you... More 

Earlham, Iowa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2014

Recently spent a night at this dump. Got to our room. Carpet had multiple stains. Front door had rusted so bad it required a shoulder to get it to open. Closet door ready to fall off hinges. Found a slug on the plastic card that showed the TV channels. Breakfast was just under average for taste and selection. Had to... More 

Helpful?
Thank hedgeapplefarm
1 review
Reviewed 8 September 2014 via mobile

Our family stayed in the 2 bedroom/loft suite for a long weekend vacation. For the cost, it was great! The kids had plenty of room to play without driving us crazy, the kitchen was convenient to have, the beds were comfortable, and the rooms were clean. The only thing negative I have to say is that it was a little... More 

Helpful?
Thank Rachel G
Bentonville, Arkansas
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 September 2014 via mobile

We (myself, my husband and two young children) stayed here for 3 nights of a mini vacation. We booked the room based on the description "2 bedroom suite" as we wanted to have our children in a separate bedroom to allow us to stay up and relax after they went to sleep. It was actually a loft with a king... More 

Helpful?
Thank pagirl444
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2014

For the money you cant beat it. We originally were booked at another hotel with 2 rooms to accommodate our family. Found this and was able to cut our room costs in half. The room was clean, the shower was good and the beds were comfortable. What more do you need? This is an old Marriott property and they working... More 

Helpful?
Thank rk10south
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you so much for recommending us on Trip Advisor. We are thrilled you enjoyed your stay and that your accommodations met your needs. We look forward to having you and your family as our guests in the future. Also, as a side note, we are thrilled to announce our Wi-Fi is scheduled to be completely upgraded in September. This... More 

Omaha, Nebraska, United States
1 review
Reviewed 20 August 2014

We were told this was a 3 star hotel but I think it fell very short. We had to go down and get towels, then we had to go down and get sheets and blankets for the hide a bed. My daughters were so excited to sit in the hot tub of which they had 2. Unfortunately neither one of... More 

Helpful?
Thank Sally M
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. We strive to make each guests' stay as pleasurable as possible and when we fall short of their expectations we like to know. I am so sorry our hot tub was down when you stayed with us. We have had severe issues with it, as well as... More 

Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 August 2014

The pictures do not represent the rooms. The place is dated and could use some updates. The lobby was super nice, so we expected the same from our room...not so much. It's not a horrible place, just not what we expected. The ceiling was cracked with obvious water damage, there was what looked like a blood stain on the floor... More 

Helpful?
Thank Greg A
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014 via mobile

The staff was friendly. They were able to support our family reunion close to the highway and to shopping. It appears to be an old residence inn. Our toilet ran all night remote did not work for upstairs tv. Front desk did not have the batteries for it. 4 lights were out. Mold in downstairs bathroom shower. Breakfast did not... More 

Helpful?
Thank Dorian C
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you for staying with us during your family reunion. We are glad you chose Chase Suites. Yes, our hotel was originally a Residence Inn with out side entrances making it ideal for family gatherings. I am so sorry you encountered a remote that didn't work and lights out. Our management team should have caught and corrected that during their... More 

Las Vegas
Level Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 August 2014

The rooms were a decent size, we elected to stay in a two bedroom, which had two floors, two beds and a pull out bed in the couch to accommodate our two teenagers. The hotel provides breakfast, but in a limited time frame, difficult if you are traveling for business. The pool and basketball courts were nice and well maintained.... More 

Helpful?
Thank SonnyaD
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you for staying with us and for your nice review on Trip Advisor. We are happy you enjoyed your stay. Our staff is dedicated to making each person's stay as enjoyable as possible. I am sorry our breakfast hours did not meet your needs. We try to schedule our hours around the majority needs: 6:30 - 9:00 on M... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

We stayed there on Aug 1st and 2nd and very disappointed in the rooms. The website shows updated rooms with a very nice clean appearance. The room we had, had a musty smell and it was far from being the updated rooms that the website shows. The bathroom was dirty and had hair in the tub that I rinsed out... More 

Helpful?
1 Thank Mskeen0219
Chris S, General Manager at Chase Suite Hotel Kansas City Airport, responded to this review

Thank you for staying with us and taking the time to review us on Trip Advisor. I am very sorry your stay was not as pleasant as it should have been. While most of our rooms have been updated, there are a few we are still working on. From your log in, I could not determine which room you were... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Chase Suite Hotel Kansas City Airport

Address: 9900 NW Prairie View Rd, Kansas City, MO 64153
Region: United States > Missouri > Kansas City
Price Range: $115 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel Kansas City Airport 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Chase Suite Kansas City
Hotel Style:
#40 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Chase Suite Hotel Kansas City Airport staff and other travellers.
4 questions
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Salina, Kansas
23 days ago
over a year ago
over a year ago

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Questions? Get answers from Chase Suite Hotel Kansas City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor recommended otherwise you are climbing steps”
 of 5 bubbles 389deannad, 21 Nov 2016 | Read review
“My tip to choose a good room is to avoid this motel.”
 of 5 bubbles 135beth, 30 Oct 2016 | Read review
“Don't be afraid to ask for a new room if you don't like yours.”
 of 5 bubbles 377cynthiai, 19 Oct 2016 | Read review
“Loft suites are great for traveling with kids - worth the extra money”
 of 5 bubbles 595cherishg, 23 Aug 2016 | Read review
“If you are staying awhile, try for ground floor- lugging groceries upstairs is no fun. lol”
 of 5 bubbles beckys802, 29 Feb 2016 | Read review
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