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Adam's Mark Hotel & Conference Center

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Adam's Mark Hotel & Conference Center
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914 Reviews from our TripAdvisor Community

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Showing 912: English reviews
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Reviewed 2 days ago NEW

If i could give less than one star I would! I have attempted to contact coco Key KC several times. We stayed there with our family at the beginning of march. The way we were treated as soon as we walked in should have been a sigh. It was down hill from there with people fighting and screaming they wish...

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Helpful?
Thank Sarah B
Reviewed 6 days ago NEWvia mobile

My past experience with Adam's Mark was a high end and his hotel this is not it. The room was clean but basic the band though it slept well squeaks horribly every time you turn over. The amenities are basic. Would not be my first choice bit convenient to the water park

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Helpful?
Thank tracyw439
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for the review Tracy. I am glad you had a pleasant stay. I am pleased to inform you the hotel is getting some exciting upgrades this year. We hope to see you again so you can experience it. Thank you for choosing the Adam's Mark Hotel.

Fayetteville, Arkansas
Reviewed 6 days ago NEW

We stayed 2 nights here and thought the hotel was ok... def not Adams's mark standards. The room was clean but old and musty smelling. We went and bought dryer sheets to put in the vents to help with the smell. The indoor pool (not water park) was cold and nasty. Too many people and too cold to swim in....

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Helpful?
Thank Blaine2012
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for taking the time to write a review Blaine. I apologize that we didn't exceed your standards. I am excited to inform you that the hotel is getting renovations this year. We hope you give us another chance so you can experience it. Thank you again.

Kansas City, Missouri
Reviewed 1 week ago NEW

As a high school student, competitions require me to travel, and a tight school budget means low-quality hotels/motels. This spring break I was excited for a change, in which my family and I were to travel down to Kansas City along with some long time family friends. My mother had paid for all of us to stay in a newly...

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Helpful?
Thank graceberry0
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

We appreciate the feedback. Our dedicated staff is here to ensure you have a memorable and comfortable stay. I apologize for any inconvenience you faced. The hotel is getting some exciting renovations this year. During our biannual shutdown for CoCo Key we will be resurfacing and painting the bottom of the river and pools. I will pass on your concerns...

Kansas City, Missouri
Reviewed 1 week ago

Our past stays were great. Bar was a blast had such a great time. Our bartender Tessie had everyone in the conversation. Recently stayed and went down to the bar it was Closed.. What, it says open on the website.

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Helpful?
Thank Scott K
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for the excellent review Scott. I will pass on the praise to Tessie. We hope to see you again soon!

Reviewed 1 week ago via mobile

We stayed one night, the hotel looks worn and aged from the outside but the lobby was clean and inviting. The staff all around were friendly. We did the Waterpark and Arcade and enjoyed. I had 5 kids ages 4-10 and everyone had fun at the waterpark. It didn't appear super clean, but there were a ton of lifeguard s...

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Helpful?
Thank Siddalgh
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for the wonderful review. I am pleased you enjoyed your stay and CoCo Key experience. Our dedicated staff is here to ensure you have a memorable trip. We hope to see you again soon! Thank you for choosing the Adam's Mark Hotel.

O'Fallon, Missouri
Reviewed 1 week ago

Checked in and paid at the Adams Mark Hotel on 3/15/2017 with a 12,10,7, and 1 year old only to find out from a guest checking out that they had NO hot water and NO heat since Sunday!!! I was never told while checking in. When I immediately asked the front desk she told me she wasn't sure if they...

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1Thank sonshine106
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for taking the time to write a review. I apologize for the inconvenience you faced. We are in the middle of a big upgrade and installing high efficiency boilers. We invite you to come back and experience the new additions to the hotel. Thank you again.

Reviewed 1 week ago via mobile

My husband, two children ages 8 & 4 decided to visit Kansas City during spring break so that our kids could enjoy CoCo Key water resort! We were so excited! We booked Mark Adams through Coco Key website because it seemed to be a good deal. You stay at Mark Adams and get 4 passes to Coco Key! Anyways, I...

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Helpful?
2Thank Brenda H
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for the review Brenda. Thank you for taking the time to respond with your review. I also want to thank you for choosing to stay with us at the Adam's Mark Hotel. I apologize that you were disappointed with your stay. We do take your comments and suggestions seriously. The hotel is getting some major upgrades and renovations....

Edmond, Oklahoma
Reviewed 1 week ago via mobile

The AC unit is loud as heck when it turns on and you can't run the fan continuously (to mediate the noise). Likewise, when the drunks show up at after the game they're noisy as heck in the hallways. And then after a bad night of sleep you get to walk through their cloud of smoke as they all stand...

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1Thank DemingFan
Saint Louis, Missouri
Reviewed 1 week ago via mobile

We arrived at the hotel and we got into the room and nearly died. Before even stepping foot in the room we spotted a hole in the wall. Next we went 3 more feet and there was a hole in the carpet. Then we looked in the bathroom to see there was a semi leaky shower head and a light...

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1Thank Thebestcousinever
chelseaburgard, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for the review. It sounds like you were checked into an out of order room. I apologize for the inconvenience you faced. The hotel is getting some renovations this year and we hope you give us another chance so you can experience it. Thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Casey's Bar
Casey's Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Adam's Mark of Kansas City is a full-service hotel and conference center located on the Southeastern side of Kansas City, MO. Our location is adjacent to the Truman Sports Complex, home of the Kansas City Chiefs and Royals. The Adam's Mark of Kansas City offers over 369 well appointed rooms and 17,000 sq. ft. of event and meeting space. ... more   less 

Additional Information about Adam's Mark Hotel & Conference Center

Address: 9103 East 39th Street, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City SE - Waterpark)
Region: United States > Missouri > Kansas City
Price Range: $118 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Adam's Mark Hotel & Conference Center 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Sheraton Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Adam's Mark Hotel & Conference Center staff and other travellers.
14 questions
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Saint Louis, Missouri
11 months ago
Maryville, Tennessee
11 months ago
over a year ago

See all questions (14)

Questions? Get answers from Adam's Mark Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“this hotel has roaches, dirty and terrible service!”
  • bugs in the bathroom
  • another bug in the bathroom. roach to be exact. gross! DO NOT STAY HERE
  • tub backed up and no one had time to hear it.
 of 5 bubbles F9311WIsarahb, 27 Mar 2017 | Read review
“Room 202 was awful! Rat/mouse hole!”
 of 5 bubbles jlvhawk3, 6 Mar 2017 | Read review
“Somewhere else? High floor would be quieter”
  • view of Arrowhead from our room
 of 5 bubbles GregB431, 20 Jan 2017 | Read review
“Stay somewhere else.”
  • Our room was not the worst part
  • Not good
 of 5 bubbles georgesQ3080TM, 18 Jan 2017 | Read review
“Avoid close to the elevators. LOUD”
 of 5 bubbles heidia814, 4 Jan 2017 | Read review
5 of 5