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Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
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664 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Edinburgh/Ohio
Reviewed 19 May 2015

I stayed for one night in this hotel. The hotel wasn't at all bad, the staff were nice, it had cheap laundry facilities and there is a great indoor/outdoor pool. However the decor/furniture in the rooms/halls/lobby is all looking pretty tired and shabby. The location is good for eating out with plenty of options nearby.

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Helpful?
Thank RuMc
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I agree hotel is looking tired, staff is looking forward to hotel renovation starting December of this year.

Reviewed 18 May 2015

I booked this room for a family event. When I saw the category rating and the amount of points I was thinking this hotel was probably going to be VERY nice. I understand SPG has a standard when they rank hotels - this was very low and gave me low confidence in SPG's rating scales and consistency. The location of...

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Helpful?
Thank bshah810
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to give feedback about Sheraton Suites Country Club plaza. It is great to hear the staff was friendly and helpful. It sounds like housekeeping staff has room to improve. Many of items will also be addressed in the hotels upcoming renovation 4th quarter 2015.

Reviewed 13 May 2015 via mobile

While driving from Denver to the east coast, I booked in this hotel and could not have been more pleased with the amazing customer service. My drive was a little dicey from the beginning, just my dog and I, getting stuck in Kansas for 5 days with car trouble. Amanda at the front desk went above and beyond in helping...

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Helpful?
Thank meg_lucy22
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your experience at Sheraton Suites Country Club Plaza. Glad to hear Amanda and Claudio were welcoming, Sheraton appreciates four legged guests as well.

Reviewed 11 May 2015 via mobile

While driving from Denver to the east coast, I booked in this hotel and could not have been more pleased with the amazing customer service. My drive was a little dicey from the beginning, just my dog and I, getting stuck in Kansas for 5 days with car trouble. Amanda at the front desk went above and beyond in helping...

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Helpful?
Thank meg_lucy22
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your experience at Sheraton Suites Country Club Plaza. Glad to hear Amanda and Claudio were welcoming, Sheraton appreciates four legged guests as well.

Miami, Florida
Reviewed 3 May 2015

Stayed only one night on business. Room was spacious, not recently updated, except for the tv. Service was ok, i didnt' demand much ( on a low note, the forgot my wake up call, good thing i had my own alarm ). Location is good, close to country club plaza.

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Thank Explorer1963
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your experience at Sheraton Suites Country Club Plaza. Hotel has a planned renovation 4th quarter 2015. Items that won't change; the all- suite product that gives hotel the spacious rooms. Hotel will have updated lobby and rooms brought to the market in 2016.

council bluffs, IA
Reviewed 23 April 2015

We rented two adjoining rooms for a bachelorette party and were pleased with accommodations. The rooms were clean and roomy. Great location to the Plaza to walk and a short cab ride to Power and Light. Parking was convenient under the hotel. The workout facility was well maintained with new equipment and free weights. Pool looked nice and would have...

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Helpful?
Thank CAB314
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to give some positive feedback; we look forwrd to your next visit.

Columbia, Missouri
Reviewed 22 April 2015

Great location on the plaza, but don't expect anything else. When we checked in at 9:30pm on a Friday they said our room still wasn't ready but by the time we got parked it should be. They comped our parking right away but then we discovered there weren't any spots available to park in their garage. We circled for what...

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2Thank Lindsey F
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I was disappointed to hear staff did not do their best during your stay I definitely will see what areas we can improve right away.

Reviewed 21 April 2015 via mobile

All around great stay. Desk staff was very welcoming. In the restaurant/bar, Claudio was the best. Very friendly and accommodating although managing a busy crowd. Always a return stay for me when in KC.

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Thank brownycats
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing your positive experience at Sheraton Suites Country Club Plaza and for telling us about Claudio.

Princeton, New Jersey
Reviewed 20 April 2015

The Sheraton Country Club Plaza was exactly what a business traveler needs. The suite was very clean and well appointed, without being too cavernous. The room was also very quiet. Everything in the plaza, including all the excellent restaurants, is walking distance, and since the hotel has underground parking, you don't need to worry about parking in the busy plaza...

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Helpful?
Thank Masifixie
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

It is great to hear "better than expected". It is very quiet on the Plaza as long as the Royals are playing away! Thank you for taking the time to share with everyone.

Des Moines, Iowa
Reviewed 20 April 2015

We have stayed at the Sheraton Suites Country Club Plaza many times over the years. We have high standards and we have never been disappointed. This hotel is how all hotel stays should be. The staff are friendly and always very accommodating. It's a GREAT place to stay!

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Helpful?
Thank 367Advisor
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to give positive feedback hotel staff appreciates it very much.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Region: United States > Missouri > Kansas City
Price Range: $221 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Country Club Plaza staff and other travellers.
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Questions? Get answers from Sheraton Suites Country Club Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the "Club Suite" on the 18the floor.”
 of 5 bubbles OkArtist, 21 Mar 2017 | Read review
“The hotel was a luxury hotel not quaint, and that is what we were looking for a luxurious weekend stay.”
 of 5 bubbles johnellah, 20 Mar 2017 | Read review
“The second floor was very quiet.”
 of 5 bubbles curranchristy, 19 Mar 2017 | Read review
“Use AAA discount and get access to club level”
 of 5 bubbles P379JIdonnas, 18 Feb 2017 | Read review
“We like sunsets, so a west-facing room is a good choice if you do, too.”
 of 5 bubbles stevegM7500CY, 17 Feb 2017 | Read review
5 of 5