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Embassy Suites by Hilton Hotel Kansas City - Plaza

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Traveller (235)
Room & Suite (80)
Pool & Beach (3)
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Overview
  • Excellent36%
  • Very good23%
  • Average19%
  • Poor13%
  • Terrible9%
Travellers talk about
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Hotel Kansas City - Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Hotel Kansas City - Plaza
Special Offer: Double Points, Every Stay
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,018)
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661
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396
282
199
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All reviewsmade to order breakfastevening receptionmanagers receptionhappy hourluke's hospitalomeletbreakfast stafffree drinksfree shuttlewestport areashuttle servicethe breakfast areacomplimentary breakfastindoor poolgingerloisplaza
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1 - 5 of 2,012 reviews
Reviewed yesterday via mobile

An older property without sufficient elevators to service a full hotel. The staff was fine. The rooms are old. The only parking option is self park for $18 a day. It’s across from a hospital. The lest impressive Embassy Suites I’ve stayed in.

Thank Flint34
Hotel's Favourite
Reviewed 1 week ago

My 4 child, husband and I stayed over night at this hotel. My 7 year old, who is very attached to his blue security blanket, was devastated to learn that we left said blanket and his pillow behind in our rush to check out. I...More

Thank lmclaughlin2016
Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded 1 week ago

Thanks for staying at the Embassy Suites on the Country Club Plaza. It was good to read that the housekeeping department was able to get your lost and found item returned to you quickly. We appreciate your business and hope to see you again soon.

Reviewed 3 days ago

Underground parking garage smelled of sewage and had posted signs that it would flood during rain storms. Parking was an additional $18 on top of a room rate of over $190 on Sunday and $210 on Monday and Tuesday. Breakfast was average (only used the...More

Review collected in partnership with Embassy Suites Hotels
Thank lnestel
A TripAdvisor Member
11
Reviewed 3 days ago

Staff is rude and not very helpful. Rooms are dated and beds are not comfortable. My biggest issue was they did not address security/safety issues with my door not latching which left my room unlocked.

Review collected in partnership with Embassy Suites Hotels
1  Thank A TripAdvisor Member
Reviewed 3 days ago via mobile

Everyone I interacted here with was lovely. There was a minor mix up with what kind of room I booked and that was very quickly resolved. The bartender at the complimentary social hour was great. I'd stay here again in the future.

Thank Becky S
Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded 3 days ago

Thanks for staying at the Embassy Suites and sending feedback on your stay. It was good to read that you had a very nice stay at the hotel. We appreciate your business and look forward to having you stay with us again.

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$158 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (235)
Room & Suite (80)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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CCrmwll
5 October 2017|
AnswerShow all 3 answers
Response from OrlandoCyclist | Reviewed this property |
The room is divided in two. You have your choice of beds for the bedroom. The front portion has a couch that may be opened to a sofa bed so two can sleep there. You can ask the front desk for a roll away to be placed... More
0
Votes
CCrmwll
5 October 2017|
AnswerShow all 8 answers
Response from janisadams | Reviewed this property |
Yes. There's an omelet station that's cook to order. Also buffet of bacon, sausage, pancake and scrambled eggs. Additionally cold cereals, fresh fruit, yogurt. Very family friendly, nothing formal at all.
0
Votes
Brenda B
31 January 2017|
AnswerShow all 4 answers
Response from jackson5555 | Reviewed this property |
About 10 to 15 miles take a car or call a uber is cheaper
0
Votes
Room Tips
"Check the map - I did - in order to choose the location of your room. I wanted one close to the elevators."
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"Get a low floor so you can walk down if the elevators aren't working"
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"The higher floors will obviously have the better views."
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"Corner rooms are larger"
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