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816 Hotel

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816 Hotel
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567 Reviews from our TripAdvisor Community

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Showing 567: English reviews
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Reviewed 3 days ago NEW

When we arrived to check in, the desk clerk automatically upgraded our room, we didn't even ask for an upgrade to a themed room. While we were waiting for her to do so, she asked what brought us to the area, my husband mentioned it was my birthday. 2 days later when we were checking out she asked how my...

Thank David J
Reviewed 5 days ago NEWvia mobile

The hospitality of Amanda, Nakita, and Jonnell made our overnight stay so enjoyable. They were so proficient in helping us navigate the city on uber, on our own, and with the services provided by the hotel. There is nothing like friendly humor, playful service, and a free drink at happy hour. The room was very clean. We stayed in the...

Thank Mary O
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you so much for choosing us! Kansas City is full of interesting history, like the Mafia and Prohibition. I will make sure to pass along your compliments to Amanda, Nikita and Jonnell! Please come again and be sure to call us directly for your booking. Safe Travels!

Saint Louis, Missouri
Reviewed 6 days ago NEW

First things first..Yes. This hotel is being renovated. If you are annoyed by this sort of thing, construction workers in the elevator, dust, noise, just go somewhere else! I am writing this review as someone who got an extremely low nightly rate on Priceline (express deals) I paid under $60 a night and stayed for 4 nights. For that price,...

Thank rena w
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you for such a detailed review of your stay! We will take the good and the bad to heart! You certainly should have had a hair-dryer in your room and during our remodel we are working to make sure all rooms come standard with a mini-fridge. You certainly did get a great rate, but make sure to call us...

Kansas City, Missouri
Reviewed 1 week ago

The rooms are nicely cleaned, the nightly rates are appropriate,the location is central the where much of Kansas City's action is. The room was quiet at night not letting in any of the nightlife around.

Thank jprohaska
Molly M, Front Desk Agent at 816 Hotel, responded to this review

Thank you for the kind words! Be sure to call directly and ask for our repeat guest rate when you find yourself in KC again!

Bend, Oregon
Reviewed 3 weeks ago

Positives: Friendly staff, great free breakfast with made-to-order omelet bar, large size room, quiet. Neutrals: In spite of supposed remodel of bathroom, missing some things that would have made it more comfortable, such as larger counter space, more hooks. Wallpaper coming off. Negative: When I made this reservation, I was reassured repeatedly that there would be a free shuttle service...

1Thank hummingbird1231
Molly M, Front Desk at 816 Hotel, responded to this review

We do apologize with the confusion about our complimentary shuttle. We have taken this to heart and are working to avoid conflicts in the future; By making it a point at time of booking to let guests know the shuttle is not a guaranteed availability. Again, I'm sorry if you felt misled. We hope you enjoyed your time in KC...

Reviewed 4 weeks ago

Great location, friendly staff, very affordable! We look forward to staying again after the remodel is complete. Give em' a break during re-model...they are doing their best. Even though some things are still under construction, we had a nice time. It will be great when fully remodeled! The beds were VERY COMFORTABLE which is surprising for any hotel! Don't miss...

Thank Whamgirl
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you so much for your nice words of encouragement! We are doing our best! That is so sweet of you! We look forward to showing off all our new rooms when it is all done, the wait will be worth it. Please if you come back, let reservations know that you are a repeat guest and you will get...

Galena, Missouri
Reviewed 15 January 2017 via mobile

Floors in room and hallways not clean. Bathtub dirty and needs updated. Fixtures not working. Omelette lady is wonderful. Location is good. Elevator is not kept clean and floor needs replaced. Very expensive for the quality of maintenance needed.

1Thank Karen R
Molly M, Front Desk at 816 Hotel, responded to this review

Hi Karen, I do apologize for any mess you may have run into, we try to keep all our guests aware of the work via signs and at check in. We are trying our best to keep up with the extensive renovations going on here in the hotel. Safe Travels to you and yours and we hope that you give...

Reviewed 12 January 2017 via mobile

I love the 816 Hotel! The hotel location is great, as are the rooms, and the breakfast buffet (amazing omelets)!! The best part is the outstanding staff - especially Amanda & Ginger!!!! They accommodated are group and met everyone of our needs. Will be back - like a home away from home.

Thank David K
Molly M, Front Desk at 816 Hotel, responded to this review

What wonderful compliments! We are happy to have you, and make sure that you get our repeat guest rate. Safe Travels and we'll see you next time!

Columbia, Missouri
Reviewed 9 January 2017 via mobile

In town for wedding. Booked through hotels.com. Figured for $179/night place would be great. Underwhelmed. Lobby was nice, staff got me right to room. Room had patchy paint, holes in carpet, drywall dust and mildew in shower. Stay somewhere else for the $$.

Thank mumandaj
Molly M, Front Desk at 816 Hotel, responded to this review

We are sorry to hear you we not happy with your stay. Currently our hotel is undergoing extensive renovations. All of our guests rooms are being remodeled, new paint, carpet, and entirely new bathrooms. We ask that if you are in KC again, you give us another try, let us know you stayed before to get our lowest rate and...

Basehor, Kansas
Reviewed 8 January 2017 via mobile

This was a nice little place. Staff was very nice. Lobby was nice. Our room was very clean, but average. I can't give it too high of a score with the renovations going on. Bathroom was clean and the shower good with good water pressure and hot. The extras were very good. Complimentary happy hour was great. The breakfast was...

1Thank Ryan M
Molly M, Front Desk Agent at 816 Hotel, responded to this review

Thank you, we're glad you enjoyed your stay! We do our best to accommodate and make guests comfortable during our transformation. Safe Travels and Happy New Year!

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  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 

Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Region: United States > Missouri > Kansas City
Price Range: $160 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
#24 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from 816 Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the hotel directly for the best price, we got it for a lot less than we seen on line”
 of 5 bubbles 861DavidJ861, 20 Feb 2017 | Read review
“Ask for a room that is remodeled, and the upper floors have nice views!”
 of 5 bubbles Whamgirl, 24 Jan 2017 | Read review
“Ask for newly renovated room if available.”
 of 5 bubbles biscuitRose, 3 Dec 2016 | Read review
“Pleasant and safe neighborhood”
 of 5 bubbles bkwebb, 29 Nov 2016 | Read review
“I was in a regular room and it was great. I heard they had theme rooms that sounded like fun.”
 of 5 bubbles hgoodwin2016, 21 Nov 2016 | Read review
5 of 5