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816 Hotel

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816 Hotel
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581 Reviews from our TripAdvisor Community

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Showing 580: English reviews
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Columbia, Maryland
Reviewed 5 days ago NEW

I stayed one night here during my business trip and I liked my stay. They offer an access to the Gold Gym nearby which is a lot better than usual fitness centers at hotels. Staffs were nice and friendly and they offered a complimentary drink which was a nice bonus. The room was clean and spacious. It is a good...

Thank Woo Seok Y
Port Washington, New York
Reviewed 1 week ago

My husband and I, along with six other family members visited Kansas City for a long weekend to celebrate a birthday. We choose this hotel for the location and the shuttle bus. My husband and I flew to KC, and didn't rent a car, so the availability of the shuttle bus, once we got an Uber from the airport, made...

Thank Mfsnyder11050
Molly M, Front Desk at 816 Hotel, responded to this review

Wow! Thank you so much for your thorough review! We really appreciate all you had to share! We are so glad to hear you enjoyed all our photo's! Kids love our KC Zoo room, and some adults too (this one included)! It is certainly one of our most unique rooms. We welcome you back anytime and be sure to call...

Columbia, Missouri
Reviewed 1 week ago

The staff were a 10 we had several people with us for my daughters wedding, the staff was excellent they catered to our every need, clean rooms and great deal on the block of rooms we were in. Thank you guys so very much for making us feel at home....

Thank pilchers2017
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you! We loved having you all, happy nuptials to the bride and groom! So glad you hear we made you feel at home, that is the best compliment we could get!

Oklahoma City, Oklahoma
Reviewed 1 week ago

we were in town for a concert at the Riot room. it was very close by so was very convenient. Pretty good location. lots of bars in the area. had a few issues checking in. the manager addressed all my concerns promptly.

Thank rbciii2002
Molly M, Frontdesk at 816 Hotel, responded to this review

Glad to you hear you were well taken care of. Westport is a hub of great taverns and venues! Hope you enjoyed your concert!

Reviewed 2 weeks ago

I'll preface this with two things. 1. I'm in the hotel industry myself so I only review when I have a good experience. 2. I'm totally not a detail oriented person, therefore I'm completely incapable of nitpicking anything. That being said, the 816 is an awesome place!!! Their down-to-Earth staff were incredibly friendly!! As mentioned, it's in a great location...

1Thank Trevor G
Molly M, Front Desk at 816 Hotel, responded to this review

Wow! Thank you for taking time out of your day to give us such a great review! It really is great to hear that you enjoyed your stay and our amenities! We welcome you back anytime to KC, Westport and the 816 Hotel. Be sure you call us directly and tell us you are a repeat guest, we'd love to...

Fort Worth, Texas
Reviewed 2 weeks ago via mobile

Worst hotel stay in 20+ years! Nothing is as advertised. Tiny, smelly room with broken lamp. 'Complimentary' b'fast is a joke. Every morning no coffee/oj & way too LONG waits. One day the #8 was being called. The table next to us held #'s 46 & 47! Cocktail hour serves liquor that we'd never heard about. Very raucous. The young...

1Thank VRCP
Molly M, Front Desk at 816 Hotel, responded to this review

It is very unfortunate that you felt that our hotel did not meet any of your expectations. Our continental and made to order omelet bar are as you said complementary, and free of charge. We also have a happy hour between 5 and 7pm that registered guests can receive free wine, beer and wells (not premium, although premium 'familiar' liquor...

Reviewed 3 weeks ago via mobile

My husband and I wanted a fun getaway, but were traveling on a budget. This hotel met all of our needs. We wanted a clean, safe, comfortable hotel within walking distance of fun restaurants and bars. Bingo! This had everything we needed at a price point we could afford which allowed us to spend money on fun stuff! The renovated...

Thank Allie P
Molly M, Front Desk at 816 Hotel, responded to this review

So happy to hear you enjoyed your time here and in Westport, it is truly a unique neighborhood, the oldest in KC! Next time, call us directly and you can get our repeat guest rate on one of our themed rooms! Thanks!

Lawton, Oklahoma
Reviewed 3 weeks ago via mobile

First of all, the hotel was in a fantastic location, close to some amazing Westport spots and sharing a parking lot with the Flea Market of Food Network hamburger fame. (The front desk even gave us a BOGO for the burgers.) We were in town for a wedding at the Simpson House and were pleased to be close to that...

Thank NesofOklahoma
Molly M, Front Desk at 816 Hotel, responded to this review

The Nelson Atkins is an incredible museum isn't it!? Thanks for staying and giving us a chance! We would be happy to have you again. Ask for the repeat guest rate and try out another one of our themed rooms! Safe Travels.

Wichita, Kansas
Reviewed 3 weeks ago via mobile

We stayed in one of the non-theme rooms, which I knew ahead of time that's the room we were getting. I do wish we could've had a theme room because those pictures looked really cool. Our room was spacious but it felt really run down--like a basic motel. The beds were stiff and small. We only needed the room for...

Thank xclusive
Molly M, Front Desk at 816 Hotel, responded to this review

We're sorry you found your standard room less than exciting. We recommend next time you come to ask for a themed room and mention that you are a repeat guest. Or ask for a renovated room, we have many of them completed. Safe Travels!

Broken Arrow, Ok
Reviewed 3 weeks ago

The hotel is under renovation which they should really tell you before you book the hotel.The first room they gave me had the painter's tape still on some of the wall and the phone did not work. They gave me another room. It did not have baseboards which led to all kinds of dry wall debris, the carpet was not...

Thank Jenkat
Molly M, Front Desk Agent at 816 Hotel, responded to this review

We apologize for the experience you had at our hotel. These issues have been addressed, and we hope you found the rest of your stay in KC to be more pleasant.

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  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 

Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111-3144 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Region: United States > Missouri > Kansas City
Price Range: $162 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 107
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
#24 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from 816 Hotel staff and other travellers.
19 questions
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Rogers, Arkansas
Las Vegas
18 days ago
1 month ago
Sarasota, Florida
10 months ago

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Questions? Get answers from 816 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the hotel directly for the best prices.”
Mfsnyder11050, 12 Apr 2017 | Read review
“there were renovating some of the rooms when is was there. not sure if you can choose”
rbciii2002, 10 Apr 2017 | Read review
“Look for the KC Mafia room...”
589trevorg, 5 Apr 2017 | Read review
“Call the hotel directly for the best price, we got it for a lot less than we seen on line”
861DavidJ861, 20 Feb 2017 | Read review
“Ask for a room that is remodeled, and the upper floors have nice views!”
Whamgirl, 24 Jan 2017 | Read review
5 of 5