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Sheraton Kansas City Hotel at Crown Center

1,722 reviews
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Traveller (376)
Room & Suite (271)
Dining (73)
Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“crown center”(478 reviews)
“the link”(115 reviews)
“union station”(133 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,722)Write a Review
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All reviewscrown centerthe linkunion stationthe club loungecity viewroom servicestarbucks coffeeattending a conferencebusiness tripper daypower and light districtparking garageself parkenjoyed my stayfitness centervery nice hotelbed was very comfortable
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371 - 375 of 1,712 reviews
Reviewed 10 February 2016 via mobile

I stayed at Sheraton for an event that was at the hotel. The service was top notch as usual and the staff was pleasant, professional and went the extra mile. The room was immaculate and the bathroom was sparkling. The bed was super comfortable. I...More

Thank Kcblondie7997
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 10 February 2016

Thank you for taking your time to share your feedback regarding your recent stay at Sheraton Kansas City Hotel at Crown Center. I am happy to hear you enjoyed your visit with us and that our staff went above and beyond to make your experience...More

Reviewed 9 February 2016

Located near Crown Center, the World War I Memorial, Union Station, and the Warehouse Arts District, this Sheraton is well suited for weekend visit to KC. Rooms are large, quiet, clean; staff is friendly and efficient.More

Thank LMOverby
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 10 February 2016

I appreciate you taking your time to share your comments on your recent stay at Sheraton Crown Center. It is wonderful to hear what a nice stay you had with us and were able to relax in the comfort of your guest room after a...More

Reviewed 9 February 2016

I travel a LOT, a real lot and I love going to this hotel. it is not a place you go for vacation, no golf course, etc. but for business functions, meetings, etc, it cannot be beat. The Sheraton Club/Business Center upstairs is outstanding. fast...More

Thank Laurence L
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 10 February 2016

Thank you very much for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am thrilled to hear all the amenities provided to you during your stay, helped in creating a top notch and convenient business trip! It...More

Reviewed 8 February 2016

Stayed here overnight after attending an event here. All staff was extremely helpful and friendly. Kenneth checked us in and was terrific! Great views from the room of beautiful downtown KC! I was a little concerned about cleanliness since the room keys from the previous...More

Thank Andrea K
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 10 February 2016

Thank you very much for taking your time to share your feedback on your stay at Sheraton Crown Center. I am pleased to hear you enjoyed your stay with us and that our staff made you feel warm and welcome, making sure you had everything...More

Reviewed 7 February 2016 via mobile

Kenneth checked us in. He was really nice. Room was clean. Nice pillows and bed. A little windex. Good food at the event. Will return. And a great view. !!! See pics. Salad looks awful and it was. But the steak was cooked perfect. And...More

Thank ML-papa
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 8 February 2016

Thank you very much for sharing your warm comments on your stay with us at Sheraton Crown Center. It is great to hear our staff made you feel welcome from the moment you arrived and that you were able to relax in the comfort of...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$195 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$195 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (376)
Room & Suite (271)
Dining (73)
Pool & Beach (33)
Amenities (62)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
jazzmaverick1
14 January 2018|
AnswerShow all 7 answers
Response from Veronica D | Reviewed this property |
yes, you can have a package to be delivered to the hotel.
1
Vote
NMND4
4 November 2017|
AnswerShow all 9 answers
Response from Robert B | Reviewed this property |
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4... More
1
Vote
amybyerley1
10 July 2017|
AnswerShow all 6 answers
Response from Bibitybobityboo | Reviewed this property |
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
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Room Tips
"Upper levels are maybe quieter, but all are good in my opinion."
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"I suggest a room on the upper floor to enjoy the best views of the city."
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"West, South and North Views will all be spectacular."
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"Request a city view, higher floor, maybe one away from the elevator."
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