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The Westin Crown Center

Booking.comUS$209*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$209*
US$209*
US$209*
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The Westin Crown Center
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2,115 Reviews from our TripAdvisor Community

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Showing 2,103: English reviews
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ST.CHARLES
Reviewed 2 days ago NEW

Stayed here for just one night to watch the American Ninja Warrior competition. We had a room facing Union Station which was great. The room was clean, beds were comfortable and every room has a mini fridge. Liked the connecting walkway ro Union Station, and the connection to Crown Center. You had a variety of restaurants and shops to chose...

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Helpful?
Thank hygienistmom
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

The front desk representatives (specifically Wendy and Colin) went 110% out of their way to assist us! The proximity to the Crown Center, Union Station and the MAX made the trip easy to navigate. The indoor walkways between the Sheraton and Union Station were a blessing in the cold weather. Indoor waterfall was a pleasant touch. Beds in rooms were...

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1Thank Adele V
About Hotel's Favourite Review
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I apologize if you experienced any frustrations upon arrival, however and very happy to hear our team went above and beyond to assist you in making sure you had everything you needed for the best stay possible. We are very fortunate...

Saint Louis, Missouri
Reviewed 2 days ago NEW

We really enjoyed our stay at the Westin Crown Center. We were in town for a volleyball tournament so the price we paid was discounted because of the tournament organizers reserving the rooms but i would not have paid what the actual going rate was. Rooms were nice and clean with comfortable beds. Being in Crown Center was really nice...

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Helpful?
Thank EW517
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. We are happy to hear you enjoyed your stay with us and were to enjoy all the local attractions and dining in the nearby area! We strive to create as relaxing and accommodating a stay as possible. It means a lot we were able to meet...

Omaha, Nebraska
Reviewed 1 week ago NEW

The place was nice enough but not for the price. I drove to KC for a business workshop. The workshop organizer reserved a block of rooms for us at a discounted rate I assume. The room was nice w/ two full beds - standard items. But I don't think it was worth the $230/night that was paid. There was a...

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Helpful?
Thank Gene3451
Management response:

Gene3451, Thank you for staying with us at the Westin Kansas City at Crown Center. I do apologize for not exceeding your expectations during your stay. The surrounding area with the World War 1 museum, historic Union Station, and the Power and Light District with its many restaurants and night life have brought the area to life. I hope to...

Grosse Pointe, Michigan
Reviewed 1 week ago via mobile

I hate to have to post it, but this really was not the best Westin experience. I typically find Westin to be highly reliable for business travel (though I do rarely stay for personal/family travel). However this experience was less than expected on almost every level - from the check in experience to the lobby, the quality and comfort of...

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Helpful?
Thank William P
Management response:

Thank you for providing feedback on your recent stay at the Westin Kansas City at Crown Center. I apologize for not meeting your expectations during your stay as this is not what staying at a Westin should feel like. We hope to have the opportunity to serve you in the future should your travels bring you back to Kansas City.

Saint Louis, Missouri
Reviewed 1 week ago via mobile

We stayed at the Westin for a weekend and it was perfect. The room was very nice and the view was great. Location was great and easy access to downtown attractions. We also ate and one of the restaurants and ordered room service. Each meal was very good and convenient for us. I would highly recommend this hotel.

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Helpful?
1Thank Kyle6811
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. It is great to hear you enjoyed your stay with us and that you were able to indulge in all the great sites and restaurants in the Crown Center area. We truly value your business and look forward to having you...

Maysville, Missouri
Reviewed 1 week ago via mobile

Stayed in room 1725. Great view! Room clean and expected amenities. We valet parked. Very quick and convenient. Great breakfast and fantastic service. There is a covered walkway to Union Station. Great location for shopping sight seeing and dining.

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Helpful?
1Thank lynda b
Jim S, General Manager at The Westin Crown Center, responded to this review

I appreciate you sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear what a great stay you had with us over Easter and that our staff provided quick and efficient service. We take great pride in our central location and it is great you were able to visit all the fun attractions in...

Kansas City, Missouri
Reviewed 1 week ago

I checked into this hotel on Saturday April 15 at 8:45 AM and my room on the starwood preferred guest floor (16) was ready! The room was clean, and I love the rain showerhead. The tub is also larger than a standard tub. Room was equipped with a safe and fridge. I wasn't able to utilize the amenities, but there...

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Helpful?
Thank lora0413
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin Crown Center. I am pleased to hear you enjoyed your overall stay with us and were able to relax and indulge in all the amenities available to you in our guest room. We truly value your business and hope to welcome you back for another refreshing visit.

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

The hotel is nice but beware that self-parking costs $18 per night. I believe valet is $25. Rooms are nice and big. The lobby is nice and the bar and restaurants look nice. The staff is friendly. The pool looks nice too. They don't have a real spa but they do have a nice gym.

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Helpful?
Thank A TripAdvisor Member
Management response:

Thank you for sharing your feedback from your recent stat at the Westin Kansas City at Crown Center. We are pleased that you enjoyed the big guest rooms and the renovated lobby. We look forward to serving you any time your travels bring you to Kansas City.

Reviewed 2 weeks ago via mobile

We stayed at the Westin across from Union Station where my mother-in-law was to be married. The views from our 18th floor room were amazing to say the least. The room overall was was clean, although a little disappointing after seeing how grand the lobby was. The hotel is in close proximity to local attractions which is extremely convenient. I...

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Helpful?
Thank Rusty R
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your comments on your stay at The Westin Crown Center. I am pleased to hear you were able to relax and soak in the beautiful views of the city from your guest room. We are very fortunate for our central location and it is great the area worked out well for you. We value your business...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 

Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108-2503
Region: United States > Missouri > Kansas City
Price Range: $285 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin
Hotel Style:
#5 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#11 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crown Center staff and other travellers.
20 questions
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over a year ago
Iowa City, Iowa
Salem, Oregon
29 days ago
Grain Valley, Missouri
1 month ago
New York City, New York

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Questions? Get answers from The Westin Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good”
russlyna, 2 Apr 2017 | Read review
“Close to the elevator would be good since the rooms can be very very far. Elevators are quiet.”
karol645, 31 Mar 2017 | Read review
“Great view out the east side of the building, Use the valet service-not much more and great/quick service!”
Bob1803, 29 Mar 2017 | Read review
“Book with the 18th floor, views you can't get in KC anywhere else.”
  • Lavender Balm for a help on a good nights sleep? YES, please! ( and wireless phones? hello techn
286kacym, 29 Mar 2017 | Read review
“Get above the 7th floor so you can see”
douglasm325, 27 Mar 2017 | Read review
5 of 5
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US$209* /night
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Prices are for 1 room, 2 adults
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