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The Westin Crown Center

Booking.comUS$239*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$244*
US$239*
US$244*
US$239*
US$244*
US$239*
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The Westin Crown Center
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2,133 Reviews from our TripAdvisor Community

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Showing 2,121: English reviews
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Midwest
Reviewed 5 days ago NEW

We stayed here a couple nights and hosted a small event in one of the meeting rooms. Everything was top notch - great facility, great location, great service. My room was large, clean and comfortable. Our meeting experience was outstanding. The service was among the best we've experienced - our coordinator was highly attentive, continually checking in on us and...

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Helpful?
Thank dwg51357
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crwon Center. I am pleased to hear you enjoyed your overall stay with us and that our staff went above and beyond to ensure you had everything you needed for a top notch visit. We truly value your business and look forward to...

ST.CHARLES
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Stayed here for just one night to watch the American Ninja Warrior competition. We had a room facing Union Station which was great. The room was clean, beds were comfortable and every room has a mini fridge. Liked the connecting walkway ro Union Station, and the connection to Crown Center. You had a variety of restaurants and shops to chose...

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Helpful?
Thank hygienistmom
About Hotel's Favourite Review
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown CEnter. I am happy to hear what a great stay you had with us and were able to relax and unwind in the comfort of your guest room. We are very fortunate for our central location and I am pleased you were able to visit the great...

Toronto
Reviewed 6 days ago NEWvia mobile

Three nights in May for a training session. Rooms are huge, comfortable. Every staff member I encountered was friendly and helpful. Bar prices quite reasonable for a lobby bar. Only criticism is that the windows might need to be re sealed as traffic noise was quite noticeable, even on the 13th floor.

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Helpful?
Thank bonaireguy
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am pleased to hear you enjoyed your overall stay with us and that our staff was friendly and accommodating, making sure you had everything you needed for a comfortable stay. We value your business and hope to have you back...

Milwaukee, Wisconsin
Reviewed 1 week ago NEW

Large guest rooms although somewhat outdated, especially the bathroom sink. Bed was incredibly comfortable, towels were luxurious. Room was spacious, furniture was sufficient (two easy chairs in addition to standard workdesk and chair). Sufficient drawer space; closet was incredibly small. Hotel restaurant/bar was good, but really needs better acoustics. 15 people in the bar area echoed horribly. Hotel staff was...

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Helpful?
Thank MonaG0503
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and were able to relax and indulge in all the amenities available to you as our guest. We take great pride in our central location and it is wonderful how...

Minnesota
Reviewed 1 week ago NEW

Stayed here in October of 2016 for a small conference. The rooms were great with incredibly comfortable beds and nice bedding. Very spacious for a standard room. The hotel lobby and surrounding area was nice with a small bar/restaurant and lots of seating and couches. Great location and right across the street from Union Station and the WWI Memorial.

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Helpful?
Thank MinnesotaPatty
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and were able to relax and unwind in the comforts of your guest room as well as enjoy all the great sites and dining in the area. We appreciate...

Des Moines, Iowa
Reviewed 1 week ago via mobile

After being assigned one room on the 6th floor that opened to a lovely grassy area complete with patio, chairs and a sliding door, I realized within a very short period of time that the sliding door leaked huge amounts of air and was whistling. I immediately packed up my stuff and was subsequently reassigned to a lovely room on...

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Helpful?
Thank Ahorntime2run
Jim S, General Manager at The Westin Crown Center, responded to this review

I appreciate you taking your time to share your feedback on your stay at The Westin Crown Center. I am pleased to hear you enjoyed your overall stay with us and were able to relax and unwind in the comforts of your guest room. I sincerely apologize for the unacceptable conditions of your first room upon check in. This is...

Northeast Texas
Reviewed 1 week ago

Location can't be beat! Across from Union Station and love all the restaurants in the mall attached to the hotel. Great bar in hotel and conference suites and meeting halls are top notch. We loved the restaurant BBQ sandwich and their own bar has seating to fit a good group.

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Helpful?
Thank nolanherefords
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear what a great stay you had with us and were able to indulge in all the great sites, shops and dining right outside our doors. We value your business and look forward to welcoming you back next time.

Mansfield, Massachusetts
Reviewed 1 week ago

I've stayed at quite a few Westins. I generally conjure up thoughts of opulence, excellence, and totally relaxation when I think of the Westin brand. This hotel does not quite meet those standards. I stayed in March 2017 as part of a bridge tournament that was being held at the hotel. My first thought of the hotel -- when approaching...

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Helpful?
Thank Smiles3usa
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I apologize if your overall stay with us fell short of your expectations. We are very excited to be renovating all of our guest rooms at the end of the year. We would love to have you back once the renovations are complete. I have shared...

Saint Louis, Missouri
Reviewed 2 weeks ago

I know I have written about this Westin Crown Center hotel before, but I still want you to know that the staff at this hotel is simply amazing.They make this hotel phenomenal EVERY TIME I VISIT! This work trip, I convinced a couple of my co-workers (who are loyal Hilton Honors members) to stay here and they were blown away...

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Helpful?
Thank A P
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am thrilled to hear what a signature stay you had with us. Our goal is to go above and beyond to ensure you have everything you need for the best stay possible. I have shared your refreshing feedback with our...

Kansas
Reviewed 2 weeks ago

We came for mother's day weekend for two nights to see Garth Brooks. We purchased the room through our work benefits. It was still expensive, but we felt we had a little money to have a nice weekend . Two nights with fees ended up being $448, and we gladly let them swipe the debit card for incidentals. We checked...

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Helpful?
Thank Juliebork
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I sincerely apologize if your experienced fell short of your expectations due to the unacceptable conditions of your guest room as well as for the frustrations with the billing. We would like to further discuss your stay. At your convenience, please...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 

Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108-2503
Region: United States > Missouri > Kansas City
Price Range: $268 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin
Hotel Style:
#5 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#11 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crown Center staff and other travellers.
21 questions
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over a year ago
Iowa City, Iowa
New York City, New York
3 days ago
Salem, Oregon
1 month ago
Grain Valley, Missouri
2 months ago

See all questions (21)

Questions? Get answers from The Westin Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room 1242. Quiet and great views”
EdG574, 8 May 2017 | Read review
“Lanai rooms have access to a grass area on the 6th floor.”
karen3573, 3 May 2017 | Read review
“There is a view of the city from each room. I don't think there's a bad room.”
CJKI, 3 May 2017 | Read review
“all rooms are good”
russlyna, 2 Apr 2017 | Read review
“Close to the elevator would be good since the rooms can be very very far. Elevators are quiet.”
karol645, 31 Mar 2017 | Read review
5 of 5
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US$239* /night
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Prices are for 1 room, 2 adults
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