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Hotel room was not clean at arrive. Bathroom toilet did not function correctly and shower flooded floor. Escalated to the Manager who promised to take care of it but did nothing. Room not cleaned next day.
Review collected in partnership with Curio – A Collection by Hilton
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After searching the web to find a fantastical place to stay with my three daughters on the way to bring one to school we chose The Phillips. A perfect choice! The interior is beautiful and reflects the time period this grand dame was constructed. Please...More
Thank Annette K
Management response:Responded 29 July 2017
Thank you so much for your great review, we really appreciate you taking the time to share about your experience, and are glad you received such great attention from our staff. We hope to see you back at the hotel again soon as our guest!
It was our first trip to KC, and we really enjoyed the city itself. We stayed at the Hotel Phillips as it was the hotel chosen for guests of the wedding that we were attending. The hotel location is excellent, the lobby is gorgeous, and...More
Truly like hotel; have stayed here every month for business. Problem I see is management is not consistent with breakfast policy for diamond guests. Last month they offered breakfast voucher and my stay was perfect. This month they are back to a voucher for a...More
This Hotel is out of the 1920's . Staff is very attentive . Rooms were very clean and beds were very comfortable. Restaurant downstairs was very good and the coffee shop was good. Also it is within walking distance to the Power and Light district...More
US$218 - US$386 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Luxury Hotel in Kansas City
#21 Business Hotel in Kansas City
#24 Romantic Hotel in Kansas City
Non-Smoking Rooms ,
Number of rooms
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Response from Annette K | Reviewed this property |
Slog with the other answers, there is no pool. But check out the speak easy and ask for a tour of the hotel. There is a private room that was built in the early years for infamous use. We chose to self park our car in a... More
Slog with the other answers, there is no pool. But check out the speak easy and ask for a tour of the hotel. There is a private room that was built in the early years for infamous use. We chose to self park our car in a garage that was well within walking distance. This option was more cost effective!