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Best Western Plus Kansas City Airport-Kci East

CancelonUS$76*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$115*
US$76*
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US$90*
US$90*
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Best Western Plus Kansas City Airport-Kci East
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547 Reviews from our TripAdvisor Community

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Showing 541: English reviews
Start your review of Best Western Plus Kansas City Airport-Kci East
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Reviewed 3 days ago NEW

Hotel has a free airport shuttle, which is a huge help. Drivers friendly and kind. Front desk staff helpful and friendly as well. Decent breakfast in the am, rooms pretty standard but certainly more than adequate. Plenty quiet, good rest. Easy access business center and vending. Loved the people, hotel gets a B+. Nothing in walking distance except the Hilton...

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Helpful?
Thank Hillary52
Management response:

Thank you so much for sharing your positive experience regarding your most recent stay with us! We appreciate all of your kind comments. We look forward to having you stay with us again in the future.

Bangor, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

My husband, 9 yr old son and 18 month old daughter stayed for 2 nights at this hotel recently. We were in a spacious suite on the 3rd floor. The room had a king size bed and a huge sleeper sofa-so there was plenty of room for everyone to sleep comfortably. Housekeeping did a wonderful job, as the room was...

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Helpful?
1Thank CoriSkall
About Hotel's Favourite Review
Management response:

What a wonderful review! We truly appreciate your business and feedback. I am very happy to hear our staff and service met your needs and expectations. We strive to provide our guests with amazing customer service. We hope to see you again in the near future! Sincerely, Jessica Scribner Assistant General Manager Best Western Plus Kansas City Airport-KCI East

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I highly recommend this hotel. Very clean, peaceful, and safe. The staff was really nice also. You would never know the airport was only like three miles away. The drive into Kansas City, MO was convenient as well.

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Helpful?
Thank A TripAdvisor Member
Management response:

Thank you for leaving us positive feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you so much...

Santa Cruz, California
Reviewed 1 week ago via mobile

A simple night's stay that was clean and quiet. I noticed there are a lot of flight crews who stay here, so the standard seems good to keep such contracts with airlines. The first shuttle driver failed to pick me up at the airport, driving right by me as I waited, but the second was prompt and courteous. He later...

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Helpful?
Thank Karma B
Management response:

Thank you for leaving us positive feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Georgetown TX
Reviewed 1 week ago via mobile

Adequate at best. Barely reasonable price for what you get. Noisy in rooms. Entrance from street not well marked and shares a parking lot with another motel opposite and somewhat confusing which motel owns what part. Same breakfast everyday. No variety. Liquid egg whites with a small amount of liquid yoke fried to look like a fried egg. Sausage patties...

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Helpful?
Thank Peter C
Management response:

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Laconia, New Hampshire
Reviewed 1 week ago

Stayed here for three nights for a weekend event in the area. Check in was prompt and courteous, as well as check out. The free breakfast was typical hotel breakfast food, but not so desirable. You would be better off going to a cheap local restaurant. The room itself was dated, I would expect to pay $79 a night for...

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Helpful?
Thank Gregory2012
Management response:

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We...

NY
Reviewed 1 week ago

On a positive note, we were allowed to check-in before 3pm. That's where the notes turned sour: 1) We made reservations 5 months out, purely on the basis of Tripadvisor ratings, and called a week in advance to reserve a crib in the room. The woman answering the phone assured us that we could have one. When we arrived, we...

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Helpful?
Thank elbojbb
Management response:

Called Mr. Bedzyk on 5/17/2017 and apologized for the inconvenience that was caused during his stay. Offered to sign him up for BW rewards and give him 2000 points. He accepted and and thanked me.

Reviewed 1 week ago

The hotel was very clean, and my room comfortable. The staff at breakfast went out of their way to verify the ingredients in some of the food so that I could determine what I could or could not eat with a wheat allergy to be concerned with.

Review collected in partnership with Best Western
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Helpful?
Thank schreniab
Management response:

Thank you for your feedback regarding your most recent stay with our property! We understand food allergies can be a hassle especially when traveling. We try our best to make sure all guests needs are met, and I am thrilled to hear our staff exceeded your expectations. We look forward to welcoming you back to stay with us in the...

Greensboro, North Carolina
Reviewed 2 weeks ago

MOST of the employees we came in contact with were friendly and helpful. Property just needs some attention. Showing it's age. AND.....if you call yourself an airport hotel......then shouldn't you keep your hotel shuttle service running until all flights have come in for the evening. I was told at 10:45 that I would have to use Uber.

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Helpful?
Thank rryan313131
Management response:

Thank you for feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I apologize...

redmond oregon, United States
Reviewed 2 weeks ago

great shuttle service from car rental area, and to airport. located close to airport and just off the interstate. staff service was great, room was very clean, bed was comfortable, & breakfast was great-a great place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank Harold T
Management response:

We thank you for your positive review regarding your most recent stay with our property. I am happy to hear that you had such a great experience using our complimentary airport shuttle services! We try our best to accommodate all of our guests and provide them with superior customer service. We look forward to welcoming you back in the near...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western Plus Kansas City Airport-Kci East

Address: 11130 N Ambassador Drive, Kansas City, MO 64153-2013 (Formerly BEST WESTERN PLUS Kansas City Airport-KCI East)
Region: United States > Missouri > Kansas City
Price Range: $130 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kansas City Airport-Kci East 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Orbitz, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Kansas City Airport-Kci East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Holiday Inn Kansas City
Holiday Inn Express Kansas City
Kansas City Holiday Inn
Hotel Style:
#1 Best Value Hotel in Kansas City
#3 Green Hotel in Kansas City
#12 Romantic Hotel in Kansas City
#13 Business Hotel in Kansas City
#14 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kansas City Airport-Kci East staff and other travellers.
16 questions
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Branson, Missouri
Missouri
over a year ago
Hershey, Pennsylvania
over a year ago
Wichita, Kansas
over a year ago

See all questions (16)

Questions? Get answers from Best Western Plus Kansas City Airport-Kci East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One at a competitor's hotel would be best”
elbojbb, 13 May 2017 | Read review
“2nd Floor rooms are the best!!”
phillipsjane192, 8 Apr 2017 | Read review
“Get the side away from the highway.”
JRDEagan_Minnesota, 22 Jan 2017 | Read review
“Rooms south are quieter”
Slbebermeyer, 15 Jan 2017 | Read review
“A jacuzzi room can mean little or no space in the room.”
30Judith, 18 Oct 2016 | Read review
5 of 5
Cancelon
US$76* /night
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Expedia.comUS$90
Hotels.comUS$90
HotelQuicklyUS$115
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Prices are for 1 room, 2 adults
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