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BEST WESTERN Plus Lees Summit Hotel & Suites

Booking.comUS$90*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$111*
US$90*
US$111*
US$90*
US$111*
US$90*
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Start your review of BEST WESTERN Plus Lees Summit Hotel & Suites
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Lubbock
Reviewed 4 days ago NEW

The hotel was not bad overall but it felt kind of dirty especially the shower area. The tub had a black ring and the shower curtain had black stains on it. When I informed the front desk the girl didn't seem to think it was a big deal. The breakfast was not bad, it is a full breakfast. I did...

Review collected in partnership with Best Western
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Helpful?
Thank 749carolinav
Hot Springs Village, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This hotel was in a nice location, right off the highway with a nice restaurant next door. The front lobby is very nice. They offered complimentary ice water and pastries. We didn't try the pastries, but they looked good. The front desk help was very nice and assisted us in getting our room earlier than the check-in time. I think...

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Helpful?
Thank liketotravel101
About Hotel's Favourite Review
Management response:

Thank you for providing feedback on your trip. Our staff prides itself on going above and beyond what is expected. We have invested in a program with a large local provider to provide the pleasant aromas in the room. Please visit us again. David B

Columbus, Ohio
Reviewed 1 week ago

Best, most courteous staff I have ever dealt with. I stayed for 30 nights and the 2 Daves and Rosie made sure that I had everything I needed everyday. I made them aware of a water pressure issue on a Friday afternoon and they paid a plumber to come in, after hours, to fix it. Even though I told them...

Review collected in partnership with Best Western
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Helpful?
Thank jacktZ1997QJ
Management response:

We appreciate the feedback. We enjoyed having you on the property and the conversations we had in the halllways. One of the Daves

Wichita, Kansas
Reviewed 2 weeks ago

We booked 2 nights at the BW in March, based on previous TA reviews. If I could rate this property a zero I would. Upon arrival, we found the entry foyer to be dirty and the hotel lobby very dark, sparse and dingy. Waited quite a while to check in as there was only one desk clerk. When we finally...

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Helpful?
1Thank JohnTerry13
Nebraska
Reviewed 4 weeks ago via mobile

Check in was easy and room had very comfortable beds. A great night's sleep! Clean and updated decor. Kids loved the pool! I was hoping for a hot tub to relax in but they only have thre pool. Slept through the free breakfast but needed the rest!

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Helpful?
Thank trea4luck
Management response:

We appreciate the response. We did just complete a major renovation to the property, and we are pleased with results.

Omaha, United States
Reviewed 23 March 2017

The Staff was awesome, they actually care witch is very rare to find. I would definitely recommend this hotel to anyone. I came down for a business trip and the front desk made it extremely easy for my wife and I to check in early. With that kind gesture I was able to have my business meeting over with the...

Review collected in partnership with Best Western
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Helpful?
Thank N8877FAstephenl
Management response:

As a general rule we try to allow people to check in early if we have the rooms available. Thanks for staying with us.

st. louis, United States
Reviewed 20 February 2017

I have had a great experience every time I stay here. Staff is very friendly and attractive and the rooms are clean. Breakfast is strong to quite strong. The pool is great for kids and redesign is great.

Review collected in partnership with Best Western
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Helpful?
Thank kevindM7906CY
David B, Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

We appreciate the feedback as we strive to meet the expectations of all of our customers.

Godalming, England, United Kingdom
Reviewed 5 February 2017

This hotel has been recently refurbished to an excellent standard. Rooms are comfortable and are a good size. Staff are helpful, friendly, and available. Mackenzie was a particular highlight. I would certainly recommend and will stay again when visiting Kansas City.

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Helpful?
Thank Mike G
David B, General Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

Thank you for your comments. MacKenzie is a valuable piece of our team and she takes great pride in providing the highest level of service possible.

Kansas City, Missouri
Reviewed 29 January 2017 via mobile

I had several issues that happen during my stay. The staff at this location is absolutely amazing. Much love and respect to Operations Manager Rosalie Golden for being responsive, apologetic and gracious!

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Helpful?
Thank TravelBrowns
Fort Wayne, Indiana
Reviewed 25 January 2017

My friend and I love this hotel for the staff's exceptional thoughtful service we received. The double Queen room is very clean and beds are comfortable. We have Keurig machine in our room. 24-hr hot coffee with many varieties for your choice in the lobby. The muffins and little donuts are good, too. If we travel to Kansas City, MO,...

Review collected in partnership with Best Western
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Helpful?
Thank Stella B

41 photos of this hotel

Management photos: Courtesy of the property manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Plus Lees Summit Hotel & Suites

Address: 4825 NE Lakewood Way, Exit 14, Lee's Summit, MO 64064 (Formerly Quality Inn)
Region: United States > Missouri > Lee's Summit
Price Range: $124 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Lees Summit Hotel & Suites 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Quality Hotel Lee`s Summit
Quality Inn And Suites
Lee s Summit Holiday Inn
Holiday Inn Lees Summit
Holiday Inn Lee s Summit
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Questions & Answers

Questions? Get answers from BEST WESTERN Plus Lees Summit Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper floors were very quiet.”
LikeMooreTravel, 12 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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