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Sheraton Westport Chalet Hotel St. Louis

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Traveller (88)
Room & Suite (59)
Dining (6)
Overview
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191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146-3001 See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Sheraton Westport Chalet Hotel St. Louis
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (502)
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496 results
Traveller rating
126
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LanguageEnglish
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116
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All reviews the club lounge small balcony an older hotel indoor pool comedy club free internet beds were comfortable upon check airport shuttle westport conference meeting louis edgar plaza exterior nightlife
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1 - 5 of 496 reviews
Reviewed 2 weeks ago via mobile

While the room itself was comfortable the bedclothes were not clean. Our conference is in this same location and the facilities are adequate for the 100+ attending, however the location could use some updating of both decor and presentation equipment.More

Thank Josh R
Response from AaronB3638, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 2 weeks ago

Josh R, Thank you for taking the time out of your day to give us some feedback about your recent stay here with us. We want to apologize for falling ahort of meeting your expectations for not having the linen on your bed cleaned properly....More

Hotel's Favourite
Reviewed 21 July 2018

This is a beautiful hotel. Stayed there for a writers conference and felt totally catered to. My room was spotless and so were all rooms inside the hotel. The pool and lake area are gorgeous. Staff was totally accommodating. When I drew my curtains at...More

Thank Cynthia T
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 22 July 2018

Thank you for your honest feedback about your recent stay with us! We're glad you enjoyed the many amenities that we offer here at our hotel. Having a great night sleep is extremely important and I'm glad that you were able to enjoy our Sheraton...More

Reviewed 3 weeks ago via mobile

Thank you Edgar for being the kindest, friendliest & most professional Concierge Person @ the Sheraton Westport Chalet. There are not many people in the service industry that truly know about the customer experience and why customers return to the same place over and over...More

Thank FreqBusTraveler2015
Reviewed 3 weeks ago

This is the worst hotel we have ever stayed in and we travel the world! We were there for 4 nights in a suite and had 3 additional regular rooms with family in them. Many of the towels were threadbare, with long strings hanging down....More

Thank Supersecdd
Response from AaronB3638, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 3 weeks ago

Superseded, Thank you for your feedback avout your recent stay here with us. We want to apologize to you about the issues you and your family had to deal with during your stay over the weekend. Having your room not receive housekeeping service on a...More

Reviewed 3 weeks ago

Stayed here for a conference, along with my family. t's definitely an older hotel, but the suite we reserved was spacious and clean, and the bed was comfortable. Food, both room service and restaurant, was very good and service was great. The lounge was a...More

Thank Texas2011a
Response from AaronB3638, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 3 weeks ago

Texas2011a, Thank you for you feedback about your recent stay with us. We're glad you enjoyed the comfort and the space with the suite you reserved. Having enough room for your family to enjoy without running into each other frequently is definitely a major plus....More

View more reviews
About
Description
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable More Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Our hotel is also conveniently located next to our sister hotel, Sheraton Westport Plaza Hotel St. Louis, and offers access to more than 20 restaurants, exclusive shops, and entertainment. We are also just minutes away from several Forbes and Fortune 500 headquarters. Meeting planners will appreciate the combined total of 42,000 square feet of meeting space and our state-of-the-art conference center.Come stay in the heart of St. Louis at the Sheraton Westport Chalet Hotel St. Louis and surround yourself with everything our exciting city has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Internet
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
300
Price range
US$148 - US$300 (Based on Average Rates for a Standard Room)
Also Known As
Saint Louis Sheraton
,
Sheraton Saint Louis
Location
United States > Missouri > Saint Louis > Maryland Heights
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
300
Price range
US$148 - US$300 (Based on Average Rates for a Standard Room)
Also Known As
Saint Louis Sheraton
,
Sheraton Saint Louis
Location
United States > Missouri > Saint Louis > Maryland Heights
Photos
Traveller (88)
Room & Suite (59)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (3)
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Questions & Answers
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Friendlyson
19 July 2016|
Answer
Response from Nancy D | Reviewed this property |
Animals should be allowed as the hotel is awful.
-1
Votes
Friendlyson
19 July 2016|
Answer
Response from Rick L | Reviewed this property |
I believe that you would be OK. I'd give them a call to confirm.
0
Votes
AshieCo
18 September 2015|
AnswerShow all 5 answers
Response from Leanne P | Property representative |
We do not have balconies in all rooms but there are multiple rooms in the Chalet that have them. Please be aware that we are in the middle of a renovation so not all balconies can be used at this time.
1
Vote
Room Tips
"We could hear the traffic from the road."
Supersecdd
3 weeks ago
Read review
"Corner room was quiet, but still comfortably close to the elevators."
GaspardRueben
27 Aug 2018
Read review
"6-storey Tower seemed a little better than the 4-storey chalet for most, but the chalet offers. Ask for a..."
MJDE1234
24 Aug 2018
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"I was in a room on the 200 level near the ice maker and vending machines. It was pretty noisy through the..."
AmyFranson
9 Aug 2018
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