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Sheraton Westport Chalet Hotel St. Louis

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Traveller (73)
Room & Suite (41)
Dining (5)
Overview
  • Excellent24%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“the club lounge”(21 reviews)
“small balcony”(9 reviews)
“an older hotel”(10 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (476)
There are newer reviews for Sheraton Westport Chalet Hotel St. Louis
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Traveller rating
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58
43
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117
141
111
58
43
Show reviews that mention
All reviewsthe club loungesmall balconyan older hotelindoor poolcomedy clubbeds were comfortableupon checkairport shuttlewestportconferencemeetinglouisplazaexteriorpondnightlifeattendees
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11 - 15 of 470 reviews
Reviewed 13 January 2018 via mobile

Outstanding service from the very beginning! I was greeted by a man at the door that welcomed me to the Sheraton, he then continued to ask me what brought me to town. We had a quick convo and I was on my way to check...More

Thank Aaron B
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 18 January 2018

Dear Mr. B, Dear Aaron P., We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with...More

Reviewed 1 December 2017

Stayed overnight November 17th and for starters, the sheets had hair on them. I requested them be changed. House keeper walks in, changes one pillow case and begins to remove the remainder of hair with her hand. I pulled the blankets down and low and...More

2  Thank Jaclyn C
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 18 January 2018

Dear Jaclyn C., We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team...More

Reviewed 2 November 2017

I have stayed here more than 10 times over the last few years. They have usually been very accommodating and helpful. This time, however, they failed miserably. I called on Saturday and asked for an early check in (knowing I would be in early, but...More

1  Thank gstutn91
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 18 January 2018

Dear gstutn91., We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 13 October 2017 via mobile

Single king room was updated, large, clean, and served its purpose for one night. Would I recommend this hotel to you, yes. Sure it's not the most glamorous hotel, but if you're reading this review, then you already know that this hotel is not the...More

Thank L4L5
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 18 January 2018

Dear L4L5, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 27 September 2017

The room itself was a nice size, the bathroom was very small. My room was on the first floor (lobby is on the third floor), there was the standard entrance to my room from the hallway but an extra door that led to the outside....More

Thank ajewel2
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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$160 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (41)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Friendlyson
19 July 2016|
Answer
Response from Nancy D | Reviewed this property |
Animals should be allowed as the hotel is awful.
-1
Votes
Friendlyson
19 July 2016|
Answer
Response from Rick L | Reviewed this property |
I believe that you would be OK. I'd give them a call to confirm.
0
Votes
AshieCo
18 September 2015|
AnswerShow all 5 answers
Response from Leanne P | Property representative |
We do not have balconies in all rooms but there are multiple rooms in the Chalet that have them. Please be aware that we are in the middle of a renovation so not all balconies can be used at this time.
1
Vote
Room Tips
"Access to several other restaurants, shops and amenities without going outside!"
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"Corridors are long, if walking is a problem, try to get a room in the Rm 301 - 350 range.near the lobby on..."
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"great pool"
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"If your room is near the pool or outdoor area, find out if there are parties scheduled."
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