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Sheraton Westport Chalet Hotel St. Louis

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Sheraton Westport Chalet Hotel St. Louis
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414 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Westport Chalet Hotel St. Louis
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Showing 411: English reviews
1 review
Reviewed 3 July 2014

My family and I were on the road back home and were passing through STL and had the pleasure staying at the Sheraton Westport Chalet Hotel St. Louis. We got in late no food or restaurants were open. Brian Jordan and Jane Sevbo were so polite they got me and my wife some drinks and offered to get the head... More 

Helpful?
Thank Jerry J
Tulsa, Oklahoma
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 June 2014

We booked our stay as a Hotwire Express Deal. This was my first hotwire experience and I was very skeptical. The front desk agent that assisted me with check in was absolutely top class in his service. I wish I could remember his name. He accommodated all of my requests and never treated me differently due to being a Hotwire... More 

Helpful?
Thank Mandy M
Knoxville, Tennessee
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

Very accommodating hotel and staff. Remodeling was very nice for an older property. Great front desk. Clean room and nice courtyard. We were with a large group and they took care of all our needs very well and promptly.

Helpful?
Thank Jayne H
Cambridge
Level Contributor
87 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 May 2014

Tired decor and layout, unreliable room cleaning and servicing, poor attention to detail and very noisy for rooms close to the highway. Trading on it's convenience to Westport restaurant when companies have people in for longer stays. A sharpening up of the management and housekeeping teams with a redo rate and update would be good.

Helpful?
Thank Cityhoppa11
Central Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 May 2014

I flew to St. Louis and took the free shuttle to the hotel. Check in was easy and I was offered a choice of rooms in different sections of the hotel. My room was on the 1st floor and had a "back" door opening onto a small patio with a picnic table. The hotel is part of a complex with... More 

Helpful?
Thank texasbarb
Minnesota
Level Contributor
232 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 19 May 2014

I've stayed at the Sheraton Chalet before. The room was again very nice and staff very accommodating. Many of the rooms have balconies but are small so don't expect that you can sit outside and enjoy the view. I like to take the complimentary casino shuttle. The casino picks you up at your hotel, but wanted you to know that... More 

Helpful?
Thank maggieminn
Saint Louis Missouri
Level Contributor
183 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 19 May 2014

The Sheraton Westport is such a great location. This area is a little community that has good quality restaurants and entertainment and nightlife. Coffee shops and fast food close too. Perfect for a mix of people. I was hosting an event in St. Louis and used the Sheraton as our hotel for out of town guests. I had used the... More 

Helpful?
Thank Jill B
Toronto, Canada
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 7 May 2014

The foyer and main dining areas are gorgeous but once you get past these and see the actual rooms it’s very disappointing. The rooms are spacious but very dated and in desperate need of renovation. The air conditioner systems are dated and each time they start up it’s like an industrial unit turning on, sadly this is inside your suite... More 

Helpful?
Thank Cris H

Travellers are raving about these Maryland Heights hotels

Level Contributor
397 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 2 May 2014 via mobile

The rooms are desperately in need of updating. Old, crusty, and in disrepair. For example, toilet ran all the time, tiles in bathroom broken, sink was cracked, carpeting ratty and tattered, cracks is baseboards, loud and inefficient heat/cool system, etc. Outside is very nice, grounds are well maintained, but it does not overcome a ridiculously high price for a sub-standard... More 

Helpful?
2 Thank Mjldly
Lee's Summit, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 April 2014

This hotel was a pleasant surprise. Being a category 2 and the other reviews, I had low expectations. Much to my surprise, the lobby was but beautiful, updated and very clean. The staff was so friendly and went out of their way. The fitness center was kind of small but well equipped. I was able to have a full 45... More 

Helpful?
Thank Jessica P

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Our hotel is also conveniently located next to our sister hotel, Sheraton Westport Plaza Hotel St. Louis, and offers access to more than 20 restaurants, exclusive shops, and entertainment. We are also just minutes away from several Forbes and Fortune 500 headquarters. Meeting planners will appreciate the combined total of 42,000 square feet of meeting space and our state-of-the-art conference center.Come stay in the heart of St. Louis at the Sheraton Westport Chalet Hotel St. Louis and surround yourself with everything our exciting city has to offer. ... more   less 

Additional Information about Sheraton Westport Chalet Hotel St. Louis

Address: 191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $140 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Westport Chalet Hotel St. Louis 3.5*
Number of rooms: 300
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Also Known As:
Saint Louis Sheraton
Sheraton Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Westport Chalet Hotel St. Louis staff and other travellers.
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Questions? Get answers from Sheraton Westport Chalet Hotel St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake-view room.”
 of 5 bubbles bryanv598, 26 Nov 2016 | Read review
“Do not allow them to assign you Room 145.”
 of 5 bubbles TwoTravelers99, 24 Oct 2016 | Read review
“Best view it looking toward the pool”
 of 5 bubbles jpsbigr, 13 Sep 2016 | Read review
“We chose the club level option. I think it's worth it.”
 of 5 bubbles glassribbon, 29 Aug 2016 | Read review
“The first floor rooms on the even number sides have patios with pool views.”
 of 5 bubbles lancem795, 29 Aug 2016 | Read review
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