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Based on the past reviews, I was concerned about booking a room here. There must have been a major renovation since the Hotel room was furnished with what appeared to be all new items.
My room was a double with two very comfortable beds, a...More
My sister and I stayed last night at the Sheraton Westport Chalet in St. Louis and I was quite disappointed, overall. The first sign that it wasn't a quality property was the carpet getting on and off the elevator which was frayed at the edge...More
This was the worst Sheraton I have ever stayed in. I don't even know where to start. It reminded me more of a run down Knights Inn, both in the decor and the quality.
First off, the hotel is located far from everything in St...More
where to start? uncontrolled prom nite activity, small and very noisy room, interstate too close, tiny bathroom, no mirror outside of bathroom, old doors to "balcony", non functional telephone, weird air conditioning, geese honking, horrible breakfast, some staff very good, the maintenance man and one...More
The infrastructure needs upgrading. Initially got checked into a room with a broken AC. Front desk personnel were detached and inattentive and unhelpful. They have two bottles of water with a note stating you will be charged $4.00 each if you drink it (not even...More
Response from Leanne P | Property representative |
We do not have balconies in all rooms but there are multiple rooms in the Chalet that have them. Please be aware that we are in the middle of a renovation so not all balconies can be used at this time.