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DoubleTree by Hilton Hotel St. Louis - Westport

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DoubleTree by Hilton Hotel St. Louis - Westport
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862 Reviews from our TripAdvisor Community

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Showing 854: English reviews
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Saint Rose, Louisiana
Reviewed yesterday NEW

Stayed at the hotel as part of a family/church travel event. Our weekend stay happened to be the same weekend as another large group which resulted in a completely sold out weekend for the hotel; however the customer service and attention provided by the hotel was not impacted. The front desk staff in addition to the restaurant staff were impeccable!...

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Helpful?
Thank tiffany452017
Urbana, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We’ve stayed at this Doubletree a couple of times during the past month or so and highly recommend it. Since we are Hilton Honors members, we booked a room for 20,000 points---almost unheard of these days! This is one of the nicest Doubletrees we’ve stayed in. The rooms are clean, roomy, and modern. Checkin/checkout is quick and efficient. Breakfast buffets,...

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Helpful?
Thank Eileen K
About Hotel's Favourite Review
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Eileen K: Thank you for staying with us and thank you for taking the time to review our hotel. I am glad that check in and check out worked well. Thank you for recognizing housekeeping. We serve the same menu in the bar as we do in the restaurant. Most of the time, people prefer the large televisions in...

Cheyenne, Wyoming
Reviewed 2 days ago NEW

Very pleased with this location. The fitness room was small but had decent equipment, the room was very clean and quiet, and they offered bottles of water if you wanted them. Nice neighborhood, too, and plenty of nearby (but not within walking distance) dining choices.

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Helpful?
Thank Nan B
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Nan B: Thank you for staying with us. I appreciate the comments about the hotel and fitness center. Westport Plaza has a number of restaurants. The plaza is six blocks away. That is a little far to eat a big meal and then have to walk back. We do have two or three shuttles that could transport you over...

Springfield, Missouri
Reviewed 2 days ago NEW

Nice-sized, clean, updated rooms, great view, quiet, good cookies, great beds, lots of free parking, However, either because of spring break or a kid's birthday party, the pool was full of kids (28) with maybe two adults and extremely noisey. The hot tub was lukewarm and also full of kids. It was clean and well-maintained, but we couldn't deal with...

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Helpful?
Thank meg833
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear meg833: Thank you for staying with us. I do appreciate all the feedback. Glad you like our DoubleTree cookies. My guess is that you were here during the weekend. We often do have a number of sports teams on weekends. When that happens, the pool gets busy. I share your feelings. I only like to be in hotel pools...

Morden, Canada
Reviewed 3 days ago NEWvia mobile

Overall experience was excellent at this hotel. I spent 5 nights here and have nothing to complain about. Room was nice and clean on arrival and kept clean throughout stay. Next time I have a meeting in that area I will stay there.

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Helpful?
Thank Nolan F
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Nolan F: Thank you for your "5" night stay with us. We appreciate the feedback regarding your stay and my staff and I are happy that you enjoyed yourself. We also look forward to your return. Sincerely, Dan Gough General Manager

Edmonds, United States
Reviewed 6 days ago NEW

If your on the road swinging through St. Louis this is a safe bet. There are no decent places to eat near by but the in house food is good enough. If your on the HHonors program you will see the consistentcy of the chain here

Review collected in partnership with DoubleTree by Hilton
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Thank Fred L
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Fred L: Thank you for staying with us and thank you for this review. I do have to tell you that you are mistaken about there being no decent places to eat near by. Westport Plaza is only six blocks from the hotel. There are over fifteen restaurants and bars at the Plaza. Some very nice upscale restaurants, and...

Flint, Michigan
Reviewed 1 week ago

Only complaint, was there was food from the previous occupant in the refrigerator, and no complimentary breakfast. Besides that the overall quality of the hotel and stay was great! Beds were nice and plush!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tromondaem
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear tromondaem: Thank you for the feedback. I have already told housekeeping about the refrigerator. About of half of our guests have breakfast built in to their rates/rooms, but breakfast is not automatically complimentary. Thank you for review. Have a great week. I hope you consider staying with us in the future. Sincerely, Dan Gough General Manager

Saint Louis, Missouri
Reviewed 1 week ago

Clean, nice excercise room, bar, lobby... location is convenient. Used this hotel for child sports event, and whole family went, so may have had a discounted rate but cost was still reasonable. Good experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Micah C
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Micah C: I am glad that you had a "Nice" experience at our DoubleTree. It sounds as if you did get a group rate for your sporting event. I hope your team did well. Thank you for the review. Come back soon! Dan Gough General Manager

St. Louis, United States
Reviewed 1 week ago

hotel is older, rooms not the cleanest, beds not the best. But for the price can't complain to much.. you get what you pay for. Staff made the difference, dining manager was a joy to deal with, Front desk was a accommodating as they could be considering how full the hotel was.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S6782ZHstevew
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 56782ZHstevew: Thank you for the review of our DoubleTree. My staff and I appreciate the feedback. I will make sure that everyone reads your review. I hope you consider staying with us again in the future. Sincerely, Dan Gough General Manager

st louis, United States
Reviewed 1 week ago

Stayed here after a job interview on a day-trip from Atlanta. Room heat was not working. Called front desk, went to bar, waited for maintenance staff. Returned to room and found it colder than before. Spent a long, cold night and did not feel good about staying here. If I could rate it lower, I would. Basic need was NOT...

Review collected in partnership with DoubleTree by Hilton
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Thank J1924LXandrewr
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear J1924LXandrewr: Thank you for your review. Jessica Clark, the Front Office Manager informed me that she has communicated with you. I am sorry for the HVAC issue. I am meeting with Rudy Guillen, the Chief Engineer in just a few minutes to see what happened. The issue should have been fixed easily or remedied with a new unit. My...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $159 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and other travellers.
10 questions
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8 months ago
Leesburg
over a year ago
7 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Or 6th floor rooms were great.”
 of 5 bubbles meg833, 27 Mar 2017 | Read review
“Room 431 has bugs, a bad bathroom door and some kind of hum or noise at night.”
 of 5 bubbles BERNICED_13, 27 Feb 2017 | Read review
“This could be a good hotel if it was under control.”
 of 5 bubbles 3lilmonkies, 26 Feb 2017 | Read review
“We stayed on the 9th floor.”
 of 5 bubbles trekluvr, 13 Feb 2017 | Read review
“rooms are good!”
 of 5 bubbles arjans742, 16 Nov 2016 | Read review
5 of 5