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DoubleTree by Hilton Hotel St. Louis - Westport

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DoubleTree by Hilton Hotel St. Louis - Westport
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805 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Linn Creek, Missouri
Level Contributor
3 reviews
Reviewed 1 week ago

This is our favorite park and fly hotel. Convenient location, airport shuttle with great selection of hotel amenities. On-site restaurant, lounge, indoor pool and business center have kept us retying for over a decade.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nancy H
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Nancy H: Thank you for staying with us. I appreciate your long time loyalty. Sincerely, Dan Gough General Manager More 

St. Michaels, Maryland
1 review
Reviewed 1 week ago

The service was excellent. I would like to have more non meat items on the in room dinning. Staff is friendly and helpful. There seems to be issues with allowing all charges to be billed to the corporate card on file. My personal card has been charged.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank michellerA4486XA
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear michellerA4486XA: Thank you for the review of our DoubleTree by Hilton. I agree with you. More non meat items would be a move in the right direction. I am not sure exactly what you mean about "allowing all charges to be bill to the corporate card", but I would be glad to look in to this for you. We... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

I always enjoy staying at Doubletree and the cookies are my guilty pleasure. The staff was very friendly and went out of their way to find me a charger for my phone. I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 966dexterp
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 966dexterp: Thank you for taking a moment to review our hotel. We are glad you enjoyed the world famous DoubleTree Chocolate Chip cookies with walnuts. I am glad that we could find you a charger, and I am even happier to hear that you plan on returning. I hope you can come back soon. Sincerely, Dan Gough General Manager More 

Illinois
1 review
Reviewed 1 week ago

Typically I have difficulty getting a good nights rest away from home, but I was pleased with the cleanliness and quality of both the hotel and room itself. It's a perfect hideaway without being too far from downtown STL.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank midwestlady2016
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear midwestlady2016: Thank you for choosing our DoubleTee. We appreciate the business, especially during the holiday season. This location is very close to everything in St. Louis County, and also very close to St. Charles and St. Charles county. If everything you want is downtown, then some of the Hilton products downtown, by the Arch, and Busch Stadium are the... More 

Phoenix, Arizona
1 review
Reviewed 1 week ago

The room was not clean- stains, dust, worn furniture. The wallpaper in the bathrooms was peeling, discolored and molding. Had to check out early. Completely unacceptable experience and will certainly not be coming back to this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 526larissah
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 526larissah: I must apologize for you "Terrible" stay at our DoubleTree. I have put your room out of order for an inspection today with my Chief Engineer, Rudy Guillen. I certainly understand your frustration and you have my guarantee that we will remedy any problem we encounter in your room today after the inspection. Thank you for your patience... More 

Stevensville, United States
1 review
Reviewed 1 week ago

I would recommend this hotel to anyone looking for a place to stay. The price per room was reasonable and the hotel staff was very helpful. We arrived at 1pm but did not realize check in time was 3 pm but they still worked with us and checked us in. I would recommend this hotel, trust me, you will not... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank farair2016
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear farair2016: Thank you for staying with us and thank you for the recommendation. I am glad that we get you at 1pm to start your stay. We have been so buy this fall that it has been difficult to accommodate all requests for early check-ins. I am happy to hear that we could start your stay off on a... More 

Jackson, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The staff was attentive and friendly. Rooms were clean and spacious. All Hilton's beds sleep wonderfully also appreciate the downs pillows and bedding. This particular property was a great location for our purpose and for shopping and eating great STL food.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Keesha R
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Keesha R: Thank you for taking the time to compose this review. Thank you for highlighting the beds and the bedding. I am glad that our property and location met your expectations. Have a great Holiday and please consider staying with us again. Sincerely, Dan Gough General Manager More 

1 review
Reviewed 2 weeks ago

overall experience was good, i like the room. However, the service was kinda slow, i called twice for the water bottle but it took alot of time to get the bottle in to my room and same thing happened when i called to get the tooth

Helpful?
Thank Arjan S
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Arjan S: Thank you for staying with us and thank you for the review of our hotel and our services. I want to apologize for the long wait and I will certainly address with our staff. Thank you for the feedback. I hope you consider staying with us again. Sincerely, Dan Gough General Manager More 

Overland Park, Kansas
1 review
Reviewed 2 weeks ago

This what the best experience I have had in a hotel and I have stayed at a few in my life. The rooms where outstanding and clean. The front desk staff was azaming!!!! They only thing I have to say is the breakfast was not very good the food was cold and there was not a lot of gluten fee... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 669crystald
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 669crystald: Thank you for staying with us. I am glad that your stay was enjoyable. I appreciate the feedback on the front desk, the breakfast and the pool. I hope you come back to see us again soon. Sincerely, Dan Gough General Manager More 

Cincinnati, Ohio
1 review
Reviewed 2 weeks ago

We were in town to celebrate a friends birthday and attend a concert at Scottrade Center. The staff was very friendly and check-in was speedy. At the time of check-in there were no cookies available. I was told to come back down for hot cookies in 15 minutes. Once I got to my room I forgot all about the cookies.... More 

Helpful?
Thank love2educate2
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear love2educate2: Thank you for staying with us recently and thank you for the review of our hotel. I hope you had a good time at the Scottrade Center. No cookies is a very bad thing and we can't tolerate that. I will address this with the kitchen and the front desk. I must apologize for not receiving the toothpaste.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $134 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Orbitz, Odigeo and Travelocity so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and other travellers.
9 questions
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4 months ago
Leesburg
over a year ago
3 months ago
Cedar Rapids, Iowa, United States

See all questions (9)

Questions? Get answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are good!”
 of 5 bubbles arjans742, 16 Nov 2016 | Read review
“away from the highway (lower room numbers on each floor)”
 of 5 bubbles ChristianAnnapolis, 16 Aug 2016 | Read review
“Rooms in the x30 range are away from the highway (ex 529-535)”
 of 5 bubbles sdoggett, 22 Jul 2016 | Read review
“Request not to have an adjoining room”
 of 5 bubbles 615LINDAW, 20 Jul 2016 | Read review
“End Rooms are the best”
 of 5 bubbles HPGM1, 6 Jun 2016 | Read review
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