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DoubleTree by Hilton Hotel St. Louis - Westport

1,040 reviews
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Traveller (56)
Room & Suite (52)
Dining (11)
Overview
  • Excellent45%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“cookies”(115 reviews)
“double tree”(53 reviews)
“front desk”(119 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel St. Louis - Westport
Special Offer: Double Points, Every Stay
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,040)Write a Review
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All reviewscookiesdouble treefront desknice hotelsoccer tournamentbeds were very comfortablebusiness travelersbusiness triphot tubst louisup to datebusiness centerindoor poolfitness centerfitness roomshuttle servicegreat price
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1 - 5 of 1,029 reviews
Reviewed 1 week ago

Overall, this hotel is pretty standard - nothing overly exceptional. The building is showing its age and could use some TLC. But, I go for the breakfast. When I stay here, it's usually for a full week - which can be exhausting - but, the...More

Thank Brian S
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded 1 week ago

Dear Brian S: Thank you for your business and your loyalty. It is much appreciated by our staff. I hope you keep returning and I hope we can continue to earn your business. Sincerely, Dan Gough General Manager

Hotel's Favourite
Reviewed 24 October 2017

My husband and I stayed the weekend for my 50th high school reunion. We were impressed with the friendliness of the staff members; from the front desk, to the bartender and especially housekeeping. It was so thoughtful to receive a text from Jeremiah offering help...More

Thank Pudgie1967
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded 28 October 2017

Dear juliemturner40: Thank you staying with us. I really did appreciate the letter. The staff and I also appreciate you writing this review. I am glad that Shawn could help you with the clothes. We all appreciate the love and the letter. Thank you again....More

Reviewed 1 week ago

I stay at this hotel whenever i can. I will not say it is always perfect but is better than any other hotel in the area. The staff is always helpful and polite. The rooms are clean and well sized. It is a great experience...More

Review collected in partnership with DoubleTree by Hilton
Thank charleslR4876FL
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded 1 week ago

Dear charlesIR4876FL: Thank you for your business and thank you for staying with us. My staff and I appreciate the feedback and hope you keep coming back. Sincerely, Dan Gough General Manager

Reviewed 2 weeks ago

Yongae and Claudia were extremely attentive to their customers in the dining room. They greeted me/everyone with a bright smile and remembered if I were there before! An added personal touch. They definitely helped start my day on a positive note. Thank you!More

Thank PTS80
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded 4 days ago

Dear PTS80: I was confident that I responded to your review, but I just went through the reviews, and see that there is nothing posted. Thank you for recognizing Yong Ae and Claudia. I have to commend you for getting Yong Ae's name correct as...More

Reviewed 2 weeks ago

WiFi was awful and when I travel I rely on the internet for work and entertainment. They need to do a better job of having consistent WiFi available that is capable of streaming tv and videos. All 3 nights WiFi got slow around 9pm.More

Review collected in partnership with DoubleTree by Hilton
Thank Kenny M
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded 2 weeks ago

Dear Kenny M: Thank you for staying with us and thank you for the feedback on your stay. I apologize for the bad experience in your room with the WiFi. I will look your name and room up in our system. I will see if...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (52)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Pam F
24 August 2017|
Answer
Response from trvlmgr33 | Property representative |
no it is not included
0
Votes
Busy T
22 July 2017|
AnswerShow all 3 answers
Response from Dangough | Property representative |
I am sorry. I just saw this question. No we don't have self service laundry on site. We do recommend a place about 2.5 miles away, called, Duds and Suds. It is owned by the same people that do our Dry Cleaning for our... More
0
Votes
Claude W
24 December 2016|
AnswerShow all 4 answers
Response from Victor M | Reviewed this property |
There was a keurig machine in our room. Standard K cups. I would bring your own as they only provide two "breakfast blends", two "decaf breakfast blends and two green teas. Also they only provided the bare minimum in... More
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Room Tips
"Rooms away from highway"
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"Get a room away from Highway."
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"HHonors floors are 11, 10 and 8."
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"Ask not to be on the highway side."
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