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DoubleTree by Hilton Hotel St. Louis - Westport

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DoubleTree by Hilton Hotel St. Louis - Westport
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827 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel St. Louis - Westport
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Showing 819: English reviews
New York City, New York
Reviewed 3 weeks ago

Excellent service and nice rooms. Ordered room service and food was very good. Beds are clean and comfortable. Fitness center had free weights in addition to cardio equipment, which is great for a frequent traveler looking to get a workout in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 241carissam
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear carissam: Thank you for staying with us. I am glad that you enjoyed your stay with us. Thank you for your comments about the fitness center. I was happy to hear that you enjoyed room service and the food in general. I hope you come back to stay with us. Sincerely, Dan Gough General Manager

Saint Louis, Missouri
Reviewed 3 weeks ago

So my review will be quick because I did not partake in any of the amenities offered. I literally checked in, went out on the town and came back around midnight to sleep. So...here we go. Friendly staff greeted us and checked us in. We went directly to our room, hallway a bit musty. Room was nice, good size with...

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Helpful?
Thank Victor M
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Victor M: Thank you for staying with us. We appreciate the business and of course, we appreciate you taking the time to review the staff and facilities at our DoubleTree. I am sorry you did not like the room service prices. They are consistent with the other full service hotels in our area. Thank you the feedback. Happy Holidays,...

Princeton Junction, United States
Reviewed 4 weeks ago

I had business in Westport and was arriving late in the evening and would be leaving early in the morning for a business appointment. The room was clean, with bottled water in the room fridge (!!) and the check-in process was easy, due to the virtual key feature. the second night, i ordered room service and the food was good,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Chris S
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Chris S: Happy Holidays to you and your family. Thank you for spending time away from home at our DoubleTree by Hilton. We don't take your business for granted. The detailed review was nice and a pleasure to read today. Thank you for your comments. Think of our DoubleTree when you consider returning to this area of St. Louis....

Beach Park, United States
Reviewed 4 weeks ago

Stayed for a company training trip. Room was clean. very organized and attentive staff. location of bar and seating is in odd location. other than that great stay. wished I had used the fitness room and pool.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank robertogW5792MH
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear robertog@5792MH: Thank you for staying with us recently. I appreciate your business and the fact that you took the time to review our facilities, staff and service. I will pass your comments about the room and housekeeping to our Housekeeping Manager, Shawn Jeffries. I hope you do try the fitness center and the pool the next time you are...

Fargo, ND
Reviewed 4 weeks ago

I have stayed at this location numerous times. It's conveniently located and has a restaurant and bar area. The exercise room is well-stocked but was busy every time I used it (which is GOOD! People are taking care of themselves!). My room was clean and had a fridge, which is ALWAYS appreciated. There were a few minuses though. There was...

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Helpful?
Thank suzb_00
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Suzb_00: Thank you for staying with us. I agree with your comments. You are very perceptive. The closet doors we have were not designed well, and we are working hard to correct the problem. I hope I do see you back at the hotel, and one more thing, stay warm. Sincerely, Dan Gough General Manager

Fargo, United States
Reviewed 4 weeks ago

I enjoyed my stay here except the rooms are starting to look tired. My closet door was broken and the stopper in my bathroom sink was missing. Otherwise, it was a nice stay. The staff is VERY friendly! Next time though, I might try someplace else just for something different....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank susanbE9465IN
Saint Louis
Reviewed 4 weeks ago via mobile

Spent a couple of nights here when a friend came into town and we wanted a little privacy. I know that Double Tree is know primarily as a business hotel, but don't overlook this one for a little romantic getaway. It was nice and quiet, very clean, and the pool is open until 11. We opted for the King Bed...

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Helpful?
Thank Russ L
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Russ L: Thank you for your business. I am glad that you enjoyed your stay with us. Have a great Holiday Season, and we hope to see you back at our DoubleTree. Sincerely, Dan Gough General Manager

Lake Saint Louis, Missouri
Reviewed 8 December 2016

Overall this hotel was perfect for our convention over the weekend. We had 60 rooms booked in the hotel and the staff was accommodating in our convention room and hotel! Overall great location for our group and clean and nice.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Brandi M
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Brandi M: Thank you for composing this review of our DoubleTree, and thank you for choosing our hotel for your convention. I will share your comments with my staff, and I hope you select our DoubleTree by Hilton in the future. Sincerely, Dan Gough General Manager

Reviewed 7 December 2016

Room was comfortable and clean it made staying for Thanksgiving great! As always cookies were fantastic, staff was very nice. Pool was a great diversion for the kids, could have been warmer but still was nice.

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Helpful?
Thank La Jeana P
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear La Jeana P: Thank you for taking the time to write this review. I am pleased to hear that you had a pleasant holiday. Please stay with us again. Sincerely, Dan Gough General Manager

Batavia, United States
Reviewed 4 December 2016

For the price of the room it would be nice to have breakfast included and a microwave in the room. The rooms were a little small and the noise in hallways was noisy at times. The pool was very crowded two of the four nights I stayed' This is because there was kids staying there for a football tournament.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Y7668ASterryw
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Y7668ASterryw: Thank you for your feedback. We do have packages that include breakfast in the rate. The rooms are standard size. There is less space in the rooms that have two queen beds versus one King bed. Thank you for staying with us. Sincerely, Dan Gough General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Rd, Maryland Heights, Saint Louis, MO 63146-4007 (Formerly Holiday Inn St. Louis - Westport)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $140 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and other travellers.
10 questions
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5 months ago
Leesburg
over a year ago
5 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are good!”
 of 5 bubbles arjans742, 16 Nov 2016 | Read review
“away from the highway (lower room numbers on each floor)”
 of 5 bubbles ChristianAnnapolis, 16 Aug 2016 | Read review
“Rooms in the x30 range are away from the highway (ex 529-535)”
 of 5 bubbles sdoggett, 22 Jul 2016 | Read review
“Request not to have an adjoining room”
 of 5 bubbles 615LINDAW, 20 Jul 2016 | Read review
“End Rooms are the best”
 of 5 bubbles HPGM1, 6 Jun 2016 | Read review
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