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Comfort Inn Westport

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442 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Fulton, Illinois
Reviewed 4 weeks ago

My experience at Comfort Inn was awesome & front desk manager Justin was excellent. He provided fast and friendly check in and also upgraded my reservation. Happy Hour at Spazios was great! James was pretty busy but still managed to help me with a great menu selection and great conversation. My room was very nice and clean. I enjoyed my...

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Helpful?
Thank rolong53
Evanston, Illinois
Reviewed 4 weeks ago

This was one of the worst hotel stays I have ever had and if I could give zero stars or negative stars I would. The minute I walked into the room there was an overwhelming smell of mildew which I am highly allergic to. My sinuses immediately stopped up and i had a terrible reaction. I told the front desk...

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Helpful?
Thank amy2hnh
joe b, General Manager at Comfort Inn Westport, responded to this review

Ms. Marrs, Once again my sincere apology for any condition or allergy you may have that caused you to experience discomfort during your stay with us in the room you stayed in. Upon review we have not had any previous issues from any guest who occupied this room prior to or after your stay. I do understand that certain conditions...

Reviewed 29 October 2016

We have stayed at this hotel before, but didn't recall until we arrived. Average hotel and average stay. Check in was easy, although check in staff were just average in friendliness. We booked a king bed room for three of us, figuring there would be a sofa-bed, which there was not. There was no rollaway available, but we got a...

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Thank Brenda L
Denver, Colorado
Reviewed 20 October 2016

the room was average,breakfast was average. the hotel is close to a lot of things such as Westport Plaza,which actually is dying,except for a couple of decent places to eat and drink.we got it through Priceline at about $60 a nite plus fees,and tax. We'd stay there again. Parking is free and so is internet in the room,that alone is...

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Thank tomkat33388
Akron, Ohio
Reviewed 19 October 2016

We were greeted immediately by j. rice, who was very friendly and kind. We were given all the information we needed, for our stay, at that time. Our room was clean, very comfortable bed and pillows, nice and cool, everything we needed for our stay. Breakfast was much more than we expected, and good, it was a full breakfast, not...

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Helpful?
Thank twigsgirl30
Lexington, Kentucky
Reviewed 12 October 2016

Nice clean, well run Comfort Inn. Front dest help was fantastic. "Justin" a slightly smaller version of Karen Abdu Jabar, was extremely pleasant and helpful. Excellent breakfast bar. Some good hot scrambled cheesy eggs, waffles etc. A/C were no problem as they often are in hotels at this level. My main two gripes 1.) Only the 4th floor, which are...

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Helpful?
Thank David M
Olney, Illinois
Reviewed 20 September 2016 via mobile

This hotel claims to be recently renovated but I think it need just a little more help. The staff was friendly and the lobby and shuttle service were good. The breakfast was good if only the room was just a little better. Mold in the shower other than that it was good for the price

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1Thank candio123
Reviewed 19 September 2016 via mobile

Night 1: I checked in in the afternoon and asked for a first floor room and was given an acessable room #155 it was at the end of the hall across from the guest laundry. The room had a roll in shower, queen size bed, large screen tv, it was comfortable, until around 2 am when everyone came in the...

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Thank Rick F
Reviewed 10 September 2016

We needed a place for my wife and parents to stay while I was in the hospital at Barnes West. The rooms were super clean, beds were very comfy, and things were kept nice. Microwave is available in the dining area. Parking near main entrances was scarce, and should be better lit. Natalie was very caring and so helpful!!

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Thank jnl04
Saint Louis, Missouri
Reviewed 7 September 2016

We always stay at Choice Hotel Properties but this Comfort Inn left much to be desired. While the room was mostly clean for a newly remodled hotel there was yellow caulking in the bathroom, a coffee pot hidden behind the tv, lamps that did not work and just lots of little details that if fixed would have made our stay...

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Helpful?
Thank jesbigfish

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn Westport

Address: 12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $121 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Westport 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Hotel Style:
#1 Green Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Westport staff and other travellers.
8 questions
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Greenwood, Indiana
Rochester, New York
Montana
over a year ago
over a year ago

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Questions? Get answers from Comfort Inn Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“MIght check the room to make sure it is clean before accepting it.”
 of 5 bubbles jesbigfish, 7 Sep 2016 | Read review
“Ask for a room FAR away from the ice machine.”
 of 5 bubbles FrogMuskogee, 6 Sep 2016 | Read review
“I stayed on the ground floor, requesting to be near the lobby; and it was extremely quiet in the room, and not far from the restaurant.”
 of 5 bubbles jackandjeanette, 25 Aug 2016 | Read review
“Check in early in order to get a good parking place next to the hotel.”
 of 5 bubbles hd452016, 11 Aug 2016 | Read review
“Recommend first floor is possible. There are four floors and 2 elevators.”
 of 5 bubbles hd452016, 9 Aug 2016 | Read review
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