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Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon

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Traveller (32)
Room & Suite (52)
Dining (8)
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Overview
  • Excellent43%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
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4
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LanguageEnglish
62
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12
4
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All reviewsincluding pancakesking executive suitecinnamon rollsroom locationsmall indoor poolan upgradechain hotelhotel experiencememorial day weekendnight's sleepliving areaclean hotelnice propertycomfortable bedfitness roomhorse showparking lot
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1 - 5 of 151 reviews
Reviewed 13 March 2018

The hotel is fine - average Holiday Inn Express. The staff is great. The beds are starting to show their age and comfort lever. The hotel has an issue with the boiler and we stayed there 4 nights and the guests were not happy. We...More

1  Thank canoe42
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'FallonResponded 4 weeks ago

Hello canoe42, Thank you for staying with us and for leaving a review. I am glad that our staff was able to exhibit true hospitality. It is always motivating on our end to receive commendable feedback from our valued guests like you. On the other...More

Hotel's Favourite
Reviewed 7 January 2018 via mobile

Great place to stay about 9-10 horse drive from St Paul. Comfortable well furnished room on 4th floor. Upscale furnishings, comfortable bed , super quiet. Staff was helpful and very friendly. Breakfast contained a variety food including pancakes, biscuits and gravy, muffins sweet rolls, cereal...More

Thank ThePodominicks
Reviewed 31 December 2017

The staff was very friendly and offered an upgrade (rewards member) without me even having to ask. The room was very spacious and nice. Breakfast in the lobby was included and even had a pancake making machine! The Mexican restaurant next door had great margaritas...More

Thank SL592
Reviewed 27 December 2017

Spent the night here on our way home from a long trip on Christmas Eve. Nicole was very nice and accommodating. Room was clean. Breakfast was good. Loved having a Keurig coffee maker in the room. Glad we bought dinner prior to stopping. Being Christmas...More

Thank smileyjannie
Reviewed 23 December 2017

I was promoted to 2 Dbl suite by Spire Elite at IHG website. I was told there was no more 2 doulbe suite so that I could only get 2Q room. I totally understand the promotion is based on the availability at check in. I...More

2  Thank ChristinaF
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites St. Louis West-O'FallonResponded 6 January 2018

Hello ChristinaF, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you found our beds comfortable and room view nice, I truly value the negative comments as this gives us the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$107 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (52)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"ask for a room away from the elevator and far from the freeway noise"
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"Away from restaurant Las Margaritas"
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"Stay on an upper floor away from the stairwell or elevator."
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"I would not stay at this location if you want a clean and quiet room."
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