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Residence Inn St. Louis O'Fallon

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Traveller (40)
Room & Suite (58)
Dining (11)
Overview
  • Excellent53%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(22 reviews)
“social hour”(3 reviews)
“cracker barrel”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn St. Louis O'Fallon
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn St. Louis O'Fallon
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (145)
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144 results
Traveller rating
74
41
16
6
7
Traveller type
Time of year
LanguageEnglish
74
41
16
6
7
Show reviews that mention
All reviewsfront desksocial hourcracker barrelstudio roombasketball courtlong daysnice staybathroom lightnice featurebusiness travelsofa sleeperseparate bedroomwatch tvhousekeeping staffnice hotelnice breakfastoff the highway
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1 - 5 of 144 reviews
Reviewed 3 days ago via mobile

As a frequent visitor to the area and a Marriott Platinum member I have stayed at this location no less than 10 times in the last year, each time with a little worse experience. My most recent visit has convinced me to find another property...More

Thank kv427vette
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 3 days ago

Dear kv427vette, On behalf of the entire staff of the Residence Inn O’Fallon, I would like to apologize for the inconvenience you experienced during your stay with us. It is only through comments such as yours that we can hope to achieve our goal of...More

Reviewed 2 weeks ago

Returning to this hotel for a third stay (which I don't usually do), my expectations were high. It was a good stay overall, but a few minor problems popped up. There was a filthy glass in our room, and there was no coffee service in...More

Thank tkefan29
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 1 week ago

Thank you for taking the time to share feedback about your stay with us. I am glad you keep returning to us. I am sorry about the housekeeping issue that came up I will address that with our housekeeping manager to ensure they continue to...More

Reviewed 3 weeks ago

I visit this area about 4-5 times a year and in the past I have often stayed at the Residence Inn but last year I started staying at another hotel because of housekeeping issues at Residence Inn. So in late May of this year I...More

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Thank GretaCargo
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 3 weeks ago

Thank you for the feedback on your stay with us about the room cleanliness. I know how frustrating it is to check into a room and the room is not cleaned properly. I am sorry you had to experience this. I have shared this feedback...More

Reviewed 4 weeks ago

When searching for a hotel in which to stay when we took our three grade-school grandchildren to visit the Gateway Arch, City Museum and Grant's Farm in St Louis, we looked for a place that would be clean, have excellent service and provide great value....More

Thank Randy J
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 3 weeks ago

Thank you for the great review. I am happy you enjoyed your stay with us and our staff was friendly and courteous. I will definitely share these kind words with them. We hope to see you the next time you are in O'Fallon. Thank you,...More

Reviewed 4 weeks ago via mobile

It is amazing! I did not expect at all to find such an amazing deal for such a wonderful visit. There are so many amenities that I rather not go back into detail about. (Simply because I wrote a massive review, but for some reason...More

Thank jian1ah
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 3 weeks ago

Thank you for taking the time to complete a review for us. I am glad you enjoyed your visit with us. We hope to see you the next time you are in the O'Fallon area. Thank you, Tyrell Johnson General Manager

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$138 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (40)
Room & Suite (58)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
redneckmom01
19 February 2017|
Answer
Response from residenceinnofallon | Property representative |
The neighbor hood is very safe. We sit in a corporate park. Our parking lot is also lit up at night to ensure the safety of our guest.
1
Vote
redneckmom01
19 February 2017|
Answer
Response from residenceinnofallon | Property representative |
Our pool is typically 80 degrees however if the weather outside is warmer it may feel a little cool.
1
Vote
Room Tips
"Do not choose a room near the basketball court"
Read review
"1 bedroom suites are best"
Read review
"My corner room had a full kitchen and fireplace! Loved it!"
Read review
"1st floor near stairs is close to parking."
Read review
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