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Nice staff. Recently remodeled or neqlw. Found pills and gummy candy under the bed. Mattress sagged.
They have a shuttle and over flow parking in a garage if needed. Appears to be in older part of town.
Not far from downtown.
My husband and I booked a room at Homewood Suites and I love everything about it except there’s a stinking smell which I suspect must be the cleaning agent they used on the tile. But besides that, everything else is perfect. The room was very...More
Response from michael j, Manager at Homewood Suites St. Louis - GalleriaResponded 16 October 2017
I wanted to say thanks for your recent stay here at our hotel! I will certainly look into the smell you're talking about but we are glad everything else made your birthday festivities that much better!
Assistant General Manager
Special thanks to Dejuan at front desk and Lisa at breakfast for exceptional jobs! They make the morning bright for us business travelers. Great job at making me feel welcomed.
Dejuan greets guests and is never tired after long night shift.
Lisa was exceptionally professional...More
Been here several times, gets less each time. Staff is friendly , breakfast is good , however , this was the second time we were here when fire alarms are pulled by high school kids or kids having a hotel birthday party. Noisy. Need to...More
Across from a mall. Easy access to the interstate. Friendly atmosphere. Customer satisfaction is outstanding. Clear lobby and rooms are exceptional and clean. Four nights a week you can enjoy snacks and food. The staff goes out of their way to make sure you are...More
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Response from Tiredmommaindiana | Reviewed this property |
When we were there in December 2016 our room definitely looked like it could use some refurbishment. Furniture a bit old and worn, stove was older. BUT, the helpfulness of the staff definitely overcomes this and makes it... More
When we were there in December 2016 our room definitely looked like it could use some refurbishment. Furniture a bit old and worn, stove was older. BUT, the helpfulness of the staff definitely overcomes this and makes it an excellent hotel.