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Homewood Suites St. Louis - Galleria

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Traveller (35)
Room & Suite (239)
Pool & Beach (23)
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Overview
  • Excellent51%
  • Very good27%
  • Average11%
  • Poor7%
  • Terrible4%
Travellers talk about
“small kitchen”(11 reviews)
“full kitchen”(22 reviews)
“whole foods”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites St. Louis - Galleria
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites St. Louis - Galleria
Special Offer: Double Points, Every Stay
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (834)
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21 - 25 of 824 reviews
Reviewed 17 March 2018 via mobile

Special thanks to Dejuan at front desk and Lisa at breakfast for exceptional jobs! They make the morning bright for us business travelers. Great job at making me feel welcomed. Dejuan greets guests and is never tired after long night shift. Lisa was exceptionally professional...More

Thank J.d. C
Response from michael j, Manager at Homewood Suites St. Louis - GalleriaResponded 3 weeks ago

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Sincerely, Michael Jones Assistant General Manager Homewood Suites by The St. Louis Galleria michael.jones2@hilton.com 3148637700

Reviewed 18 February 2018 via mobile

Been here several times, gets less each time. Staff is friendly , breakfast is good , however , this was the second time we were here when fire alarms are pulled by high school kids or kids having a hotel birthday party. Noisy. Need to...More

1  Thank Ross M
Response from michael j, Manager at Homewood Suites St. Louis - GalleriaResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your...More

Reviewed 12 February 2018

Across from a mall. Easy access to the interstate. Friendly atmosphere. Customer satisfaction is outstanding. Clear lobby and rooms are exceptional and clean. Four nights a week you can enjoy snacks and food. The staff goes out of their way to make sure you are...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank U2769IBmichaelc
Response from michael j, Manager at Homewood Suites St. Louis - GalleriaResponded 3 weeks ago

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Sincerely, Michael Jones Assistant General Manager Homewood Suites by The St. Louis Galleria michael.jones2@hilton.com 3148637700

Reviewed 27 January 2018 via mobile

The room was clean and in excellent condition. The people were friendly, but the poor woman at the counter was left alone even during busy times. The pull-out sofa bed was about as good as one can get...not horrible. The breakfast environment is excellent, but...More

Thank V8each
Response from michael j, Manager at Homewood Suites St. Louis - GalleriaResponded 3 weeks ago

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Sincerely, Michael Jones Assistant General Manager Homewood Suites by The St. Louis Galleria michael.jones2@hilton.com 3148637700

Reviewed 2 January 2018

Our room was clean, but is needing some updating. Grout out of tile, rust down wall from handle in the shower. TV remote control was filthy, big dried red blotch of something spilled on it. Remotes should be a "must" for housekeeping to clean. An...More

Thank Carla V
Response from michael j, Manager at Homewood Suites St. Louis - GalleriaResponded 3 January 2018

Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the cleanliness of your suite. It is our goal to exceed the expectations of our guests. I am working with our housekeeping staff...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (35)
Room & Suite (239)
Pool & Beach (23)
Dining (22)
Amenities (51)
Business Centre & Event Rooms (1)
Questions & Answers
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crybaby72
10 May 2017|
AnswerShow all 6 answers
Response from Kathleen B | Reviewed this property |
Absolutely. They even offered to keep a large clock we had bought rather than have us leave it in the car. Super nice staff
1
Vote
blessed7_10
15 March 2017|
AnswerShow all 2 answers
Response from Tiredmommaindiana | Reviewed this property |
When we were there in December 2016 our room definitely looked like it could use some refurbishment. Furniture a bit old and worn, stove was older. BUT, the helpfulness of the staff definitely overcomes this and makes it... More
1
Vote
Honest1always
19 January 2017|
AnswerShow all 2 answers
Response from darolyncunningham | Property representative |
Unfortunately we do not, Uber is a great and cheap alternative. Have save travels to us and a great day. Hope to see you soon.
0
Votes
Room Tips
"Pick a room on the West Side of the hotel for additional quiet"
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"Find a room opposite of I-170"
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"Corner suite on the seventh floor was fantastic!"
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"do not stay in room 502."
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